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  3. Accenture IT Services for Communications Service Providers, Worldwide
Logo of Accenture IT Services for Communications Service Providers, Worldwide

Accenture IT Services for Communications Service Providers, Worldwide

byAccenture
in IT Services for Communications Service Providers, Worldwide
4.2

Overview

Service Information on Accenture IT Services for Communications Service Providers, Worldwide

Updated 13th October 2025

What is Accenture IT Services for Communications Service Providers, Worldwide?

Accenture IT Services for Communications Service Providers is a service designed to assist telecommunications companies with the management, transformation, and optimization of their IT infrastructure and operations. The service encompasses solutions for network management, digital transformation, billing and customer relationship management, cloud migration, and cybersecurity. It aims to support communications service providers in enhancing operational efficiency, reducing costs, and streamlining business processes. The service also addresses the need for improved agility and scalability in the face of evolving technology demands. Using a combination of consulting, technology implementation, and managed services, it helps organizations modernize legacy systems, introduce digital services, and adapt to industry regulations and market changes.

Accenture IT Services for Communications Service Providers, Worldwide Pricing

The service is typically priced based on project scope, duration, and specific client requirements, with options such as fixed-fee, time and materials, or managed services agreements. Pricing may vary depending on the scale of implementation, customization, and level of ongoing support required by the client. No standard pricing is published and terms are usually determined through direct negotiation.

Overall experience with Accenture IT Services for Communications Service Providers, Worldwide

Assistant Vice President Technolgy
30B + USD, Telecommunication
FAVORABLE

“Tenured technical team partners well with us”

4.0
Apr 15, 2022
This is a long standing relationship with fairly stable account mgmt team. Over the last year they have worked very hard to build trust and partnership after a few rough years.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 12th March 2024

Accenture is a professional services corporation that has global capabilities in cloud, digital, and security domains. With proficiency and dexterity spanning across more than 40 sectors, Accenture provides a range of services such as Strategy and Consulting, Technology and Operations Services. It also features something named Accenture Song, powered by an extensive network of Advanced Technology and Intelligent Operations centers. It caters to clients in more than 120 countries, harnessing the capability of transforming changes into values to foster shared success.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2000
Head office location
Dublin 2, Ireland
Number of employees
10001+
Website
http://www.accenture.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Accenture IT Services for Communications Service Providers, Worldwide
Performance of Accenture IT Services for Communications Service Providers, Worldwide Across Market Features

Accenture IT Services for Communications Service Providers, Worldwide Likes & Dislikes

Like

Because this specific team knows our systems so well - they are technically proactive in helping to drive stability, strategy and improvements.

Like

1. Core consulting skill base 2. Sectoral experience in areas of new growth or trending in sector 3. Executive willingness to invest in and commit to internal change

Like

1. Strategic Planning 2. Proposal capability 3. Support for new things to start

Dislike

New technology graduates aren't plug and play in an environment like our. It's important to remember when trying to sell expertise that it needs to be backed with the knowledge to make that credible.

Dislike

1. Internal gating processes that require executive sign offs. Unnecessarily caused delays to our milestones 2. Lack of communication across internal functions had impact on client having to pick up on ensuring alignment

Dislike

1. Quality of HR might depend - general issue in the market 2. Some people does not understand the contents 3. Limited capability of the industry - general issue in the market

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Peer Discussions

Accenture IT Services for Communications Service Providers, Worldwide Reviews and Ratings

4.2

(17 Ratings)

Rating Distribution

5 Star
35%
4 Star
65%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Planning & Transition

4.7

Delivery & Execution

4.3

Service Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Assistant Vice President Technolgy
    10B+ USD
    Telecommunication
    Review Source

    Tenured technical team partners well with us

    4.0
    Apr 15, 2022
    This is a long standing relationship with fairly stable account mgmt team. Over the last year they have worked very hard to build trust and partnership after a few rough years.
  • Global Head Of Engagement
    <50M USD
    Telecommunication
    Review Source

    Accenture leads on value delivery in CSP sector and adapts to market change

    4.0
    Apr 3, 2022
    Engaged with Accenture on three projects: (i) a business process redesign and (ii) launch of two new services. Evidence of strong senior executive accountability and commitment to support. Sectoral experience combined with operational execution capability was clear; good enforcement of client relationship management, core consulting skills, deliverable orientation. Also willingness to take onboard feedback and drive continuous improvement. Also worked across multi-disciplinary, pan geography project teams, both led well with senior engagement officers and MDs.
  • Vice General Manager
    50M-1B USD
    Telecommunication
    Review Source

    In general, they are good to work with

    4.0
    Apr 15, 2022
    Good to work with in strategic planning phase, especially thinking a concept, get to the point, simplified, and present a proposal with bench mark information.
  • AVP Technology
    10B+ USD
    Telecommunication
    Review Source

    Excellent Quality at a Price

    4.0
    Apr 15, 2022
    Accenture provides skilled resources but they tend to be more expensive than other vendors in this space
  • Division Manager
    10B+ USD
    Telecommunication
    Review Source

    Great experience from professional team.

    4.0
    Apr 11, 2022
    The commitment we get from the team as consultants is great. Our initial development was not realizable without this tam. Highly professional and motivated.
Showing Result 1-5 of 17

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