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  3. KnowBe4 Security Awareness Training
Logo of KnowBe4 Security Awareness Training

KnowBe4 Security Awareness Training

byKnowBe4
in Security Awareness Computer-Based Training
4.6

Overview

Product Information on KnowBe4 Security Awareness Training

Updated 5th May 2026

What is KnowBe4 Security Awareness Training?

KnowBe4, the provider of attack simulation and training, collaboration security and agent security, is used by nearly 70,000 organizations worldwide. KnowBe4 Security Awareness Training offers comprehensive AI-powered training, automated phishing simulations, and Artificial Intelligence Defense Agents (AIDA) to combat advanced threats and reduce risk, all available in 35+ languages.

KnowBe4 Security Awareness Training Pricing

Our SaaS subscription is a monthly per seat price, billed annually. We offer Foundation and Advanced levels to meet your organization's needs.

KnowBe4 Security Awareness Training Product Images

KnowBe4 Dashboard
KnowBe4 Dashboard

Overall experience with KnowBe4 Security Awareness Training

SR. PROGRAMMER/PLEX ADMINISTRATOR
500M - 1B USD, Manufacturing
FAVORABLE

“KnowBe4 Training Blends Humor, Real World Scenarios and Practical Security Lessons”

5.0
Jan 7, 2026
KnowBe4 security awareness training is geared toward users across the spectrum - from the technically impaired to the tech savvy - and sticks out in your brain like a gimmicky infomercial song, if you know what I mean. Its methodology is simple - make people the "firewall" against hackers - which in my opinion is really a great idea and a great way of making online security awareness a much more relevant educational topic. Just like technology today, hackers are constantly evolving and twisting advances like AI (artificial intelligence) to their Machiavellian schemes. In this day and age, people simply need to look at security awareness from the same vantage point as we did post 9/11 in the real world, which is "we don't depend on security; security depends on us".
IT Security & Risk Management Associate
3B - 10B USD, Manufacturing
CRITICAL

“Phishing Simulations Effective But Reporting and Assessment Setup Presents Difficulties”

3.0
Feb 24, 2026
The overall KnowBe4 experience has been good, however we have faced challenges. Limited new training content, Preferred training languages readily available and setting up the SAPA and managing communications through the dashboard was complex and created difficulties. Not using all of the KnowBe4 products also impacts how accurately the VRO score reflects our organization.

About Company

Company Description

Updated 5th May 2026

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Used by more than 70,000 organizations worldwide, KnowBe4 helps with digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI.

Company Details

Updated 5th May 2026
Year Founded
2010
Head office location
Clearwater, United States
Number of employees
1001 - 5000
Website
http://www.knowbe4.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

KnowBe4 Security Awareness Training Reviews and Ratings

4.6

(2441 Ratings)

Rating Distribution

5 Star
73%
4 Star
25%
3 Star
2%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.7

Integration & Deployment

4.7

Service & Support

4.7

Product Capabilities

4.7

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  • SR. PROGRAMMER/PLEX ADMINISTRATOR
    50M-1B USD
    Manufacturing
    Review Source

    KnowBe4 Training Blends Humor, Real World Scenarios and Practical Security Lessons

    5.0
    Jan 7, 2026
    KnowBe4 security awareness training is geared toward users across the spectrum - from the technically impaired to the tech savvy - and sticks out in your brain like a gimmicky infomercial song, if you know what I mean. Its methodology is simple - make people the "firewall" against hackers - which in my opinion is really a great idea and a great way of making online security awareness a much more relevant educational topic. Just like technology today, hackers are constantly evolving and twisting advances like AI (artificial intelligence) to their Machiavellian schemes. In this day and age, people simply need to look at security awareness from the same vantage point as we did post 9/11 in the real world, which is "we don't depend on security; security depends on us".
  • NETWORK ADMINISTRATOR
    Gov't/PS/Ed
    Education
    Review Source

    Extensive Content Library Facilitates Cybersecurity Training Tailored to Employee Needs

    5.0
    Apr 13, 2026
    Our overall experience with KnowBe4 Security Awareness Training has been great. Access to the content is straightforward and the quality is great as well. From our standpoint, we wanted a solution that had access to great content and gave us the flexibility to deliver through their platform or our own LMS. Our account team is great to work with and have always treated us well.
  • IT Security & Risk Management Associate
    1B-10B USD
    Manufacturing
    Review Source

    Phishing Simulations Effective But Reporting and Assessment Setup Presents Difficulties

    3.0
    Feb 24, 2026
    The overall KnowBe4 experience has been good, however we have faced challenges. Limited new training content, Preferred training languages readily available and setting up the SAPA and managing communications through the dashboard was complex and created difficulties. Not using all of the KnowBe4 products also impacts how accurately the VRO score reflects our organization.
  • Manager, It Security And Risk Management
    50M-1B USD
    Construction
    Review Source

    Review of KnowBe4

    5.0
    Apr 16, 2026
    Overall it has been a very good experience with KnowBe4. We utilize it for phishing campaigns, awareness training, and the report phish button.
  • Lead Cybersecurity Engineer
    1B-10B USD
    Construction
    Review Source

    The flexibility of this product and its features meets almost 100% of our needs.

    5.0
    Feb 23, 2026
    KnowBe4 is easy to configure and tailored to our needs. It's flexible, functional, easy for our users to understand, and provides valuable training and insight into our users' security awareness (or lack thereof). We can customize the platform and brand it to make it very useful. The data we have collected over the years helps us tweak the product and train our users in a security-first mindset.
...
Showing Result 1-5 of 2433

Recommended Gartner Insights

  • Market Guide for Security Awareness Computer-Based Training
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User Sentiment About KnowBe4 Security Awareness Training
Reviewer Insights for: KnowBe4 Security Awareness Training
Deciding Factors: KnowBe4 Security Awareness Training Vs. Market Average
Performance of KnowBe4 Security Awareness Training Across Market Features

KnowBe4 Security Awareness Training Likes & Dislikes

Like

There are three things I like most about this service. First, I like the mix that they use for training. In addition to interactive, traditional online training, which includes scenarios, question and answer quizes, etc., they also have well dramatized scenarios that mix humor with life lessons in the work environment that are amazingly well crafted. This makes training fun and memorable. Secondly, they bring in real people to go over the many tricks that real hackers today use to gain access to our online information. Coming from an I.T. professional, this is nothing like what you see in the movies - which is quite refreshing and engaging. Lastly, the training gives great interactive tips on spotting key attributes of smishing, phishing, fake websites, etc., which can help both a novice as well as an advanced user, the ability to stop and examine, rather than simply go through the motions and ultimately become a victim.

Like

1) The platform is easy to use for both administrators and end users 2) Reporting and tracking features provide helpful visibility into user engagement and progress 3) The phishing simulations are highly effective and realistic, helping users build practical awareness and confidence in identifying threats

Like

The amount of content that is available through KnowBe4 and being able to provide access to the content in multiple ways. This makes it easy to administer because we can deliver to different types of employees or personnel based on what works for them. It really helps make our community aware of cybersecurity threats because they receive it in a way that is easy for them to access.

Dislike

Some weaknesses that I would point out about KnowBe4 might seem minor but are sometimes distracting. First, as is a weakness of training in general, it can be wordy - especially when there is no audio in the training. For business professionals, this can be cumbersome because it requires your full attention which is, for many of us, hard to do when you're multi-tasking. Mixing the audio with the text is much better, since it allows someone to read as well as hear what is being read. Secondly, many times the training sessions try too hard to encompass several topics rather than drive home one or two topics. The saying too many eggs in one basket only works if you're a child on an Easter egg hunt rather than training. Lastly, sometimes the questions are asked at the end of the training rather than throughout the training. The regular person retains the first and last ten minutes of a conversation which, if you're training a topic that they are not very interested in, can become a bother because it might require them to take the quiz again due to failure.

Dislike

1) Some functionalities - setting up assessments and sending out communication through the dashboard are complex and not very intuitive 2) While additional training is available on request, the process is tedious and time consuming, which creates challenges for teams and regions that rely on them 3) The VRO score does not accurately reflect the overall risk level when an organization does not utilize the full suite of Knowbe4 products, which can lead to misinterpretation of the overall risk level. Additionally, new users are regularly onboarded and having their risk score remain high for 90 days inaccurately skews the organization's overall risk score, making improvements difficult.

Dislike

The initial pricing was extremely high and advertised as heavily discounted. I'd expect there to be better reporting out of the box. There is a lot of content, so managing all of it can take time. Finding exactly what works for your org may take some time since everyone tends to like different styles of training.