• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In

Overview

Product Information on Adobe Commerce

Updated 31st July 2025

What is Adobe Commerce?

Adobe Commerce supports a range of integrations to fit wherever a business is in its commerce journey. This ranges from deep Adobe Experience Cloud connections to flexibility API-based extensibility and headless front ends. Adobe Commerce Optimizer helps brands modernize the storefront, catalog, and merchandising experience while keeping existing backends (e.g. ERP, PIM, or legacy commerce) in place. Both Adobe Commerce as a Cloud Service and Adobe Commerce Optimizer enable real-time data sharing and extensibility via App Builder and API Mesh, making it easier to launch campaigns, route orders, and personalize the shopper experience, without redundant data flows or complex integration work.

Adobe Commerce Pricing

Adobe Commerce offers flexible pricing and packaging to suit businesses of any size or industry. Our tiered pricing, which is based on gross merchandise value or order volume, ensures clear, predictable costs. Every customer is offered comprehensive, end-to-end features including core platform.

Adobe Commerce Product Images

Commerce Product Example
Commerce Product Example

Overall experience with Adobe Commerce

Resident Engineer
50M - 250M USD, IT Services
FAVORABLE

“Multi Store Management and API Integration Offset Upgrade and Performance Challenges”

4.0
Jan 27, 2026
The platform is incredibly flexible and handles our complex B2B logic well.. However, the total cost of ownership is high die to the constant need for security patching and the requirement for highly specialized developers. It is a powerful engine that requires a lot of maintenance.
Senior Associate
50M - 250M USD, Banking
CRITICAL

“Highly Customisable Product Offers Scalability But Setup Remains Complex for Many”

3.0
Feb 6, 2026
Offers a variety of features designed with flexibility and scalability

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Recommended Gartner Insights

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

Market Presence: Digital Commerce, Retail Store Inventory Management Applications (Transitioning to Unified Commerce Retail Store Inventory Management Applications)

About Company

Company Description

Updated 7th December 2023

Adobe focuses on providing digital media and digital marketing solutions on a worldwide scale. The company offers creative, marketing and document solutions which are geared towards assisting individuals, ranging from budding artists to established brands, to bring life to their digital creations. Furthermore, Adobe concentrates on the delivery of captivating experiences to the targeted individuals. Adobe's solutions are omnipresent and they are striving to bring about change through digital experiences.

Company Details

Updated 6th February 2025
Company type
Public
Year Founded
1982
Head office location
San Jose, United States
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
http://www.adobe.com

Do You Manage Peer Insights at Adobe?

Access Vendor Portal to update and manage your profile.

Adobe Commerce Likes & Dislikes

Like

1. Multi store management- The ablity to run dozens of international sites and brands from a single admin panel is a major strength. 2. API first approach - It integrates seamlessly with our ERP and PIM through its robust REST and GraphQL APIs. 3. Marketplace Ecosystem - There are extensions available for almost any feature you can imagine, which speeds up initial deployment.

Like

High customisation with many features and good scalability

Like

Flexibility and the ability to handle complex use cases. Deep customization based on business requirememnt. Excellent and quick support.

Dislike

1. Upgrade Complexity - Moving between versions is rarely straightforward and often breaks custom code. 2. Performance overhead - The platform is resource heavy; achieving fast page load times requires a significant investment in hosting and caching layers.

Dislike

Complex set up and management with some integration complexity

Dislike

It requires experienced developers. Performce depends on setup

Top Adobe Commerce Alternatives

Adobe Commerce Reviews and Ratings

  1. Home
  2. /
  3. Adobe Commerce
Logo of Adobe Commerce

Adobe Commerce

byAdobe
in
4.6
Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Resident Engineer
    50M-1B USD
    IT Services
    Review Source

    Multi Store Management and API Integration Offset Upgrade and Performance Challenges

    4.0
    Jan 27, 2026
    The platform is incredibly flexible and handles our complex B2B logic well.. However, the total cost of ownership is high die to the constant need for security patching and the requirement for highly specialized developers. It is a powerful engine that requires a lot of maintenance.
  • Operations Associate
    <50M USD
    Software
    Review Source

    Adobe Commerce Offers Deep Customization and Flexibility for Complex Business Needs

    5.0
    Feb 14, 2026
    My comments on with Adobe Commerce is that it is a highly capable and flexible platform to work on. The features and customization options are impressive and help in operations. It has a strong integration ecosystem.
  • Directeur Des Operations
    50M-1B USD
    Retail
    Review Source

    Flexible Customisation and Valuable Insights Characterise Adobe Commerce Platform

    4.0
    Jan 18, 2026
    My overall experience with Adobe commerce has been good as it has helped me create more valuable insights.
  • QUALITY
    50M-1B USD
    Manufacturing
    Review Source

    Adobe Commerce Adapts To Complex Workflows, Requires Significant Backend Integration

    4.0
    May 10, 2025
    Adobe Commerce has given us the flexibility to build out a customized digital platform that supports complex workflows, specifically in managing how internal teams and external partners access product specifications, order history and technical documentation. It is not your typical B2C setup but Adobe Commerce has proven adaptable with the right development effort. Our experience has been positive overall, though it required significant backend integration and tuning.
  • DIRECTOR OF ECOMMERCE
    50M-1B USD
    Retail
    Review Source

    Exploring the Endless E-commerce Possibilities of Adobe Commerce

    5.0
    May 7, 2025
    Where to start? Adobe Commerce hasn't changed much since the Magento days, it's still a stable and robust platform that will get your ecommerce running. The sad part is that it is now a "gateway drug" into more Adobe products. It still is a wonderful tool, but if you have a complex ecosystem be ready to have frustrations when you want to grow and advance. It does have endless possibilities to evolve and personalize, something which is harder to do with other ecommerce platforms.
Showing Result 1-5 of 14

Showing data for 13 ratings and reviews for E-Commerce Integration market. View all 390 ratings and reviews across markets for a complete picture.

4.6

(13 Ratings)

Rating Distribution

5 Star
62%
4 Star
38%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.6

Logo of Shopify
1. Shopify
4.3
(41 Ratings)
Logo of Commerce Cloud
2. Commerce Cloud
4.1
(19 Ratings)
Logo of Wix Ecommerce
3. Wix Ecommerce
4.3
(14 Ratings)
View All Alternatives
Reviewer Insights for: Adobe Commerce