ADP is a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration, and business outsourcing services, analytics and compliance expertise. ADP's experience, deep insights and cutting-edge technology help transform human resources from a back-office administrative function to a strategic business advantage.
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Easy Implementation to use and were able to start utilizing this module quickly Integration with Microsoft Teams for Interviews worked great User friendly interface with nice automation options for interviews invites, letters, etc
Some things can be customized to the business needs and the tracking of applicants is relatively seamless.
Consistent ATS performance
There were slightly too many options to sort candidates The salary banding didn't quite fit the niche of our business, but still have good insight Not sure that the AI really helped us given the needs of the business are quite unique
There are many recruitment and onboarding tasks that cannot be integrated into the process. For example, background checks, references, and education verifications and other outside checks are done manually through other systems. There are additional services that are costly and is still not fully automated and integrated. Additionally, service support is poor and it can be days before your dedicated account rep can address your issues.
Advanced analytics feel limited without exports