Overview
Product Information on SmartRecruiters for SAP SuccessFactors
What is SmartRecruiters for SAP SuccessFactors?
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Overall experience with SmartRecruiters for SAP SuccessFactors
“Multinational Fintech Recruitment Experience”
“Easy Navigation Contrasts With Gaps in Candidate Management Tools”
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Talent Acquisition (Recruiting) Suites
About Company
Company Description
SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About SmartRecruiters for SAP SuccessFactors
Reviewer Insights for: SmartRecruiters for SAP SuccessFactors
Deciding Factors: SmartRecruiters for SAP SuccessFactors Vs. Market Average
SmartRecruiters for SAP SuccessFactors Likes & Dislikes
The product is fast and snappy. Our organization has been growing internally and rapidly scaling up recruitment - but the SmartRecruit platform has never had any performance issues white scaling recruitment. Additionally, the responsive design works well on mobile devices which is useful for busy executives on the go.
It's very intuitive and easy to navigate with minimal training or experience. SR has a great ability when responding via Outlook, it goes straight to SR, including attachments. This allows a lot of time saved and confusion going back and forth between systems. This also allows the use of Outlook features as SR email and communications is very basic.
SmartRecruiters is a very future-focused platform without being too innovative that you have to deploy all the products and features to get the best from it. We have been impressed with the ability to highly customise what we use / don't use and how we implement what works for us, when it's relevant. Avoiding an all or nothing approach has been liberating in terms of being able to deploy the right functionality at the right pace for our business, stakeholders and candidates. We also like the way in which SmartRecruiters Marketplace provides a pre-integrated solution for most of the things we need to build out, relying on few / no custom APIs.
(1) The comments on the candidate reviews are not editable. (2) The user interface feels outdated.
1. Lack of resume screening and sorting abilities 2. Lack of ability to easily move candidates across roles, including previous roles, notes, skills and attachments. 3. No ability to archive roles, even if inactive, you see them all.
There are some core / basic recruitment functionality that is still missing, like being able to manage data and analytics at a position level rather than a vacancy level. The focus for development on new AI capabilities seems to have been at the expense of fixing some of this more basic functionality. We have worked around the lack of functionality rather than being given the fix
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Peer Discussions
SmartRecruiters for SAP SuccessFactors Reviews and Ratings
- SEO CONTENT SPECIALIST50M-1B USDBankingReview Source
Multinational Fintech Recruitment Experience
The product has established itself as an integral part of our hiring workflow and is one of the few vendors for which we haven't considered alternatives. Even though the user interface feels a bit outdated, the product works as expected. We have never had any performance issues. There's a lot of customization supported, but the default set up works pretty well out of the box. - Group Resourcing Director1B-10B USDMiscellaneousReview Source
Strategic Partnership Praised Yet Some Core Functionality Remains Absent in Platform
Buying a new Global ATS is a critical and expensive decision for any organisation and having started with a long list of 10 suppliers and a range of very different products, including the incumbent, it was critical to choose a new partnership that would be in place to support the strategic aspirations of our business but also of the Resourcing function for at least 5-10 years. As a result it was key to award the contract to a partner who we felt "got us" as an organisation and aligned to our values, culture and ambitions. It was clear from the outset that SmartRecruiters were that partner and this has proven to be the case throughout. From the RFP process, through contracting, inplementation to now 18 months into our partnership we have been extremely pleased with both the product and the support provided. We operate as a true partnership, holding each other to account and truly listening and understanding each other's perspectives. - IT Services Associate10B+ USDIT ServicesReview Source
Recruitment Platform Delivers Insights While Navigation Steps May Challenge Administrators
With overall positive experience on the Successfactor recruiting is insightful which helps comprehensive and well integrated platform for managing end to end recruitment life cycle from requisition creation and candidate sourcing to onboarding integration. - Head, Talent Acquistion Operations1B-10B USDBankingReview Source
Forward-Thinking and Progressive ATS but lacks Candidate Data Transferability Options
The team demonstrates a forward-thinking and progressive approach, consistently delivering excellent client service. Their Admin-as-a-Service team is highly responsive, ensuring quick turnaround times and dependable support. They are not only strong execution partners but valuable thought partners - proactively contributing ideas and holding us accountable to fully leverage the platform's features and capabilities. - HRIS Operations Lead, Senior Manager1B-10B USDTelecommunicationReview Source
Integrations and Candidate Database Management Enhance Recruiting Team Efficiency
SuccessFactors Recruiting has always been a reliable, easy to use product both from an administrator standpoint as well as for end users. It's easy to customize to meet our (ever-changing!) requirements and the reporting insights from the built in analytics are useful to our recruiting team when making decisions and updating policies. Also, there is an ease to managing the candidate date base that makes our recruiters feel like their time is spent more productively. The ease of integrations available (background screening, offer letter management etc...) make the workflow seamless and support productivity.



