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ADP Workforce Now

byADP
in
4.2
Market Presence: Cloud HCM Suites for 1,000+ Employee Enterprises (Transitioning to HCM Suites for 1,000+ Employee Enterprises), Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises

Overview

Product Information on ADP Workforce Now

Updated 13th October 2025

What is ADP Workforce Now?

ADP Workforce Now is a software designed to manage human resources, payroll, benefits administration, talent management, time and attendance, and workforce analytics. The software integrates core HR functions in a centralized platform, streamlining employee data management and automating administrative tasks related to compensation, compliance, and reporting. It provides self-service options for employees and managers, enabling access to personal information, pay statements, and scheduling. ADP Workforce Now supports organizational workflows including recruiting, onboarding, performance tracking, and regulatory reporting, helping businesses address challenges related to workforce administration, data accuracy, and process efficiency.

ADP Workforce Now Pricing

ADP Workforce Now software offers a pricing model that is typically based on a per-employee, per-month subscription structure. The software includes different tiers and modules such as payroll, human resources, benefits administration, and time tracking, with additional fees for advanced features or customizations. Pricing may vary depending on organization size and selected modules.

Overall experience with ADP Workforce Now

CHIEF HUMAN RESOURCES OFFICER
50M - 250M USD, IT Services
FAVORABLE

“ADP Workforce Now Platform Offers Mobile Access and Centralized HR Data Management”

4.0
Nov 10, 2025
ADP Workforce Now is an all-in-one platform on which both employees and HR can see the details of payroll, attendance, overtime and all other HR records. It has a very good reputation among the ADP Workforce Now users because of its accuracy and better processing workflow. Because of the good reputation of ADP Workforce Now, many companies use it as companies normally want to use the well known name rather than less known system.
MANAGER, HUMAN RESOURCES
<50M USD, Healthcare and Biotech
CRITICAL

“Organized Time Management Undermined by Complications in Automated Calculation Features”

3.0
Nov 5, 2025
Implementation in the beginning was well supported and smooth, but follow up afterward was painful

About Company

Company Description

Updated 10th November 2023

ADP is a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration, and business outsourcing services, analytics and compliance expertise. ADP's experience, deep insights and cutting-edge technology help transform human resources from a back-office administrative function to a strategic business advantage.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1949
Head office location
Roseland, United States
Number of employees
10001+
Website
http://adp.com/

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About ADP Workforce Now
Reviewer Insights for: ADP Workforce Now
Deciding Factors: ADP Workforce Now Vs. Market Average
Performance of ADP Workforce Now Across Market Features

ADP Workforce Now Likes & Dislikes

Like

One of the best features of ADP Workforce Now is that it can be operated from mobile phones as well and employees do not need to use computers only to check the information. It also has one centralized system, meaning it does not need many other systems to maintain payroll, overtime and other employee information.

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Like

Time management is well organized. biometric is somewhat old school but reliable.

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Like

One of the best features of ADP Workforce Now is the accuracy of the data, especially payroll and office in & out of the employees. It provides accurate data about other major HR tasks as well. Another positive aspect of ADP Workforce Now is that employees can log in and use it from their home PC system and mobile with ease without needing an office system.

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Dislike

The drawback of ADP Workforce Now is that it is very good for standard reporting but when it comes to custom reports analyzing the large data it becomes very hard. Also, learning to use ADP Workforce Now is not very easy for the new user, as it is complex and has many menus and modules so it takes time for the employee to master it.

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Dislike

customization was somewhat challenging. For example, OT/Straight time calculation could be automated but it was very difficult for ADP team.

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Dislike

Employees will take a while to learn ADP Workforce Now as this is a very complex system with many menus and features. The other one is that the HR department can get standard reports easily but it is very hard to get customized reports or combine a huge volume of data.

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Peer Discussions

ADP Workforce Now Reviews and Ratings

4.2

(737 Ratings)

Rating Distribution

5 Star
40%
4 Star
44%
3 Star
12%
2 Star
3%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.2

Service & Support

4.2

Product Capabilities

4.3

Last 12 Months
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  • CHIEF HUMAN RESOURCES OFFICER
    50M-1B USD
    IT Services
    Review Source

    ADP Workforce Now Platform Offers Mobile Access and Centralized HR Data Management

    4.0
    Nov 10, 2025
    ADP Workforce Now is an all-in-one platform on which both employees and HR can see the details of payroll, attendance, overtime and all other HR records. It has a very good reputation among the ADP Workforce Now users because of its accuracy and better processing workflow. Because of the good reputation of ADP Workforce Now, many companies use it as companies normally want to use the well known name rather than less known system.
  • MEMBER SERVICE REPRESENTATIVE
    50M-1B USD
    Banking
    Review Source

    ADP is a Comprehensive Platform Integrates Payroll, Benefits, and Time Management Efficiently

    4.0
    Oct 21, 2025
    ADP workforce provides an excellent all-in-one application for managing all of my personal benefits through my employer. ADP has been comprehensive platform that expertly combines/integrates payroll, benefits, human resources, time and attendance. There has been very minimal issues on my end when using the platform and its always been useful in accessing my work data on-site and mobile.
  • Senior Director Of Workforce Development
    Gov't/PS/Ed
    Education
    Review Source

    Accurate Data and Accessibility Highlighted in ADP Workforce Now Platform Experience

    4.0
    Dec 30, 2025
    ADP Workforce Now is a strong all-in-one management platform for both employees and HR departments. Employees go through this system to check in and check out from the office as well as they can check the status of their pay and benefits, and the HR team uses ADP Workforce Now to record all data relevant to employees and also can manage the payroll of the employees. When using ADP Workforce Now there is no need to use multiple systems as it is a very centralized system and has many features which provide ease and do not require the use of multiple systems.
  • LEARNING AND DEVELOPMENT ADMIN
    50M-1B USD
    IT Services
    Review Source

    ADP Workforce Now Centralizes HR Tasks But Faces Navigation and Usability Challenges

    4.0
    Nov 21, 2025
    ADP Workforce Now is a reliable HR and payroll platform with solid features, though some tools feel a bit date and navigation can be clunky at times. Despite that, it handles core HR tasks effectively and gets the job done.
  • MANAGER
    <50M USD
    Miscellaneous
    Review Source

    One-Stop Shop Enhances Efficiency Across Management and Employee Operations

    5.0
    Oct 16, 2025
    Having managed a workplace without ADP and then with, it is a significant advantage to have a platform that centralizes all things needed to effectively do my job.
...
Showing Result 1-5 of 732

Recommended Gartner Research

  • Critical Capabilities for Cloud HCM Suites for 1,000+ Employee Enterprises (Transitioning to HCM Suites for 1,000+ Employee Enterprises)
  • Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises (Transitioning to HCM Suites for 1,000+ Employee Enterprises)

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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