Review Summary
See a synthesized overview of the key takeaways from verified reviews of ADP Workforce Now.
Overview
Product Information on ADP Workforce Now
Updated 13th October 2025
What is ADP Workforce Now?
ADP Workforce Now Pricing
Overall experience with ADP Workforce Now
OPERATIONS ASSOCIATE
10B - 30B USD, TelecommunicationFAVORABLE
“Recent Updates Improve Privacy and Accessibility for Employee Financial Information Portal”
Easy navigation and appropriate info included in the portal helps employees get their financial docs in a single place. Also file downloading in pdf format is one of the good features. Uploading the doc is also quite easy for any type of reimbursement and ITR related things. Portal is simple and user friendly in comparison to other competitors.
DIRECTOR OF FINANCE
<50M USD, Healthcare and BiotechCRITICAL
“Payroll "not-made-easy" in Workforce Now”
In switching from another payroll platform that just couldn't get wage withholding correct, we went with ADP Workforce Now due to its strong offering in Performance management and tying that to their Learning module for compliance, along with ADP being the largest and most reputable when it comes to payroll and benefits servicing. What we experienced was a very arcane method where there many different ways to perform the same function, a real lack in time and attendance services, limited learning management system offering, and a complex and incomplete implementation process. The benefits component, employee app, and performance management have been okay, but the payroll process really needs to be easier. Human resources support is really more about compliance than helping implement options that the staff prefer or to avoid small issues. And guess what - there are still issues with wage withholding, just not nearly as many as before, so maybe that is a win? Nonetheless, ADP relies on its marketplace of integrated vendors to help fill in some of these gaps, but the payroll process is really not intuitive, not streamlined, and difficult to make adjustments on the fly. We have been with them for over 12 months now and it is still painful every payroll - so much for being the largest and most reputable.
About Company
Company Description
ADP is a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration, and business outsourcing services, analytics and compliance expertise. ADP's experience, deep insights and cutting-edge technology help transform human resources from a back-office administrative function to a strategic business advantage.
Company Details
Company type
Public
Year Founded
1949
Head office location
Roseland, United States
Number of employees
10001+
Website
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- DIRECTOR OF FINANCE<50M USDHealthcare and BiotechReview Source
Payroll "not-made-easy" in Workforce Now
In switching from another payroll platform that just couldn't get wage withholding correct, we went with ADP Workforce Now due to its strong offering in Performance management and tying that to their Learning module for compliance, along with ADP being the largest and most reputable when it comes to payroll and benefits servicing. What we experienced was a very arcane method where there many different ways to perform the same function, a real lack in time and attendance services, limited learning management system offering, and a complex and incomplete implementation process. The benefits component, employee app, and performance management have been okay, but the payroll process really needs to be easier. Human resources support is really more about compliance than helping implement options that the staff prefer or to avoid small issues. And guess what - there are still issues with wage withholding, just not nearly as many as before, so maybe that is a win? Nonetheless, ADP relies on its marketplace of integrated vendors to help fill in some of these gaps, but the payroll process is really not intuitive, not streamlined, and difficult to make adjustments on the fly. We have been with them for over 12 months now and it is still painful every payroll - so much for being the largest and most reputable. - OPERATIONS ASSOCIATE10B+ USDTelecommunicationReview Source
Recent Updates Improve Privacy and Accessibility for Employee Financial Information Portal
Easy navigation and appropriate info included in the portal helps employees get their financial docs in a single place. Also file downloading in pdf format is one of the good features. Uploading the doc is also quite easy for any type of reimbursement and ITR related things. Portal is simple and user friendly in comparison to other competitors. - MANAGER, PAYROLL AND BENEFITS<50M USDTelecommunicationReview Source
Platform Enables Efficient HR Processes but Lacks Support for Some Specialized Needs
Our experience with Workforce Now has generally been very positive. The platform is user-friendly and easy to navigate. The HR features have been really helpful in supporting our new HR processes and improving our efficiency. - Senior Director Of Workforce DevelopmentGov't/PS/EdEducationReview Source
Accurate Data and Accessibility Highlighted in ADP Workforce Now Platform Experience
ADP Workforce Now is a strong all-in-one management platform for both employees and HR departments. Employees go through this system to check in and check out from the office as well as they can check the status of their pay and benefits, and the HR team uses ADP Workforce Now to record all data relevant to employees and also can manage the payroll of the employees. When using ADP Workforce Now there is no need to use multiple systems as it is a very centralized system and has many features which provide ease and do not require the use of multiple systems. - Human Resources Associate50M-1B USDMiscellaneousReview Source
Efficiencies Gained In HR Tasks, But Multi-Country Access Still Requires Improvement
ADP Workforce Now has helped streamline HR functions and tasks. The payroll, benefits, and reporting features have created efficiencies for our team, allowing us to focus on other HR goals. Our employees are able to self-service and access their benefits, pay information, etc.
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