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  3. Airship Customer Experience Platform
Logo of Airship Customer Experience Platform

Airship Customer Experience Platform

byAirship
in
4.4
Market Presence: Multichannel Marketing Hubs, Mobile Marketing Platforms

Overview

Product Information on Airship Customer Experience Platform

Updated 13th October 2025

What is Airship Customer Experience Platform?

Airship Customer Experience Platform is a software designed to help organizations manage and deliver personalized messaging across mobile, web, SMS, and email channels. The software enables the creation and orchestration of campaigns that engage users through push notifications, in-app messaging, and automation. It offers features for audience segmentation, real-time analytics, message attribution, and testing capabilities, allowing organizations to analyze user behavior and optimize interactions. By integrating with other data sources and technology stacks, the software helps coordinate communications to improve customer engagement and address business needs around retention, conversion, and user activity.

Airship Customer Experience Platform Pricing

Airship Customer Experience Platform software uses a pricing model that is based on feature tiers and user volume. Pricing typically varies depending on the required capabilities such as messaging channels, automation, segmentation, and analytics, along with the number of messages, active users, or audience size managed through the software. Custom pricing options may be available for enterprise implementations and additional services.

Overall experience with Airship Customer Experience Platform

CUSTOMER SERVICE & SUPPORT ASSOCIATE
1B - 3B USD, Banking
FAVORABLE

“Maximizing Mobile Experiences Via Advanced A/B Testing Tools”

4.0
Dec 21, 2024
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 21st October 2025

Airship is a mobile-first customer experience platform that allows marketing, product and growth teams to drive better business outcomes by delivering better customer experiences. Airship allows non-technical teams to build, test and automate personalized customer interactions across all channels — email, push notifications, SMS, RCS, mobile wallets and more — including native app and website experiences where conversion drives value. The platform powers progressive zero-party data collection, both providing and utilizing real-time data and from anywhere, with AI-powered creation, orchestration and experimentation accelerating teams’ ability to confidently improve every customer interaction for conversion, higher lifetime value and durable revenue growth.

Company Details

Updated 21st October 2025
Company type
Private
Year Founded
2009
Head office location
San Francisco, United States
Number of employees
201 - 500
Website
https://www.airship.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Airship Customer Experience Platform Reviews and Ratings

4.4

(13 Ratings)

Rating Distribution

5 Star
38%
4 Star
62%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • CUSTOMER SERVICE & SUPPORT ASSOCIATE
    1B-10B USD
    Banking
    Review Source

    Maximizing Mobile Experiences Via Advanced A/B Testing Tools

    4.0
    Dec 21, 2024
    it is highly regarded for its mobile-first A/B testing and personalization features, making it an excellent choice for teams looking to optimize mobile apps.
  • CUSTOMER SERVICE & SUPPORT ASSOCIATE
    1B-10B USD
    Banking
    Review Source

    Maximizing Mobile Experiences Via Advanced A/B Testing Tools

    4.0
    Dec 21, 2024
    it is highly regarded for its mobile-first A/B testing and personalization features, making it an excellent choice for teams looking to optimize mobile apps.
  • Read All 13 Reviews

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Reviewer Insights for: Airship Customer Experience Platform
Performance of Airship Customer Experience Platform Across Market Features

Airship Customer Experience Platform Likes & Dislikes

Like

mobile-specific A/B testing, real-time testing and Analytics, user segmentation

Like

mobile-specific A/B testing, real-time testing and Analytics, user segmentation

Like

mobile-specific A/B testing, real-time testing and Analytics, user segmentation