Overview
Product Information on Airship Customer Experience Platform
Updated 13th October 2025
What is Airship Customer Experience Platform?
Airship Customer Experience Platform Pricing
Overall experience with Airship Customer Experience Platform
Software Development Manager
<50M USD, Insurance (except health)FAVORABLE
“Product Eliminates Need For Physical Cards And Reduces Ongoing Attention”
The system is truly set and forget after the initial configuration
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CRITICAL
About Company
Company Description
Airship is a mobile-first customer experience platform that allows marketing, product and growth teams to drive better business outcomes by delivering better customer experiences. Airship allows non-technical teams to build, test and automate personalized customer interactions across all channels — email, push notifications, SMS, RCS, mobile wallets and more — including native app and website experiences where conversion drives value. The platform powers progressive zero-party data collection, both providing and utilizing real-time data and from anywhere, with AI-powered creation, orchestration and experimentation accelerating teams’ ability to confidently improve every customer interaction for conversion, higher lifetime value and durable revenue growth.
Company Details
Company type
Private
Year Founded
2009
Head office location
San Francisco, United States
Number of employees
201 - 500
Website
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- Software Development Manager<50M USDInsurance (except health)Review Source
Product Eliminates Need For Physical Cards And Reduces Ongoing Attention
The system is truly set and forget after the initial configuration - IT MANAGER1B-10B USDBankingReview Source
Decade-Long Success with Powerful Integration Platform
Ten years ago we integrated this platform with very good results. The roadmap and product evolution have covered our expetatives and helped us to provide new features. - CRM DIRECTOR50M-1B USDTravel and HospitalityReview Source
Probably the strongest platform to deliver real and personalised push campaigns
Integration was smooth. The platform provides you loads of opportunities to unlock value from push as a channel - Head Of Marketing Technology1B-10B USDRetailReview Source
Great infrastructure that is reliable and scalable
Airship infrastructure and scale has been impressive and has enabled us to reach our global audience with targeted notifications to keep them informed on the customer journey. Through our partnership we enabled new types of messages cacross our journey than delivered a hugely positive ROI and increase relevance to our global audience. Their visual UI is easy to use and for us in particular integrates well with our internal tech to enable multi-step lifecycle messaging. Airship's professional services team are hugely responsive and quick to react to any platform risks to service. Good speed to resolution and always keep the customer up to date and engaged throughout to full RCA. - Data Director For Products & Services10B+ USDTelecommunicationReview Source
Complete and Strong Mobile Customer Engagement Platform
Using Airship on numerous native mobile apps, we are very happy with this fully complete Customer Engagment Platform which allow us to manage efficiently our large customer base (15m+ / months) on multiple mobile applications and various channels. The UI is very user-friendly and allow marketing teams to create advanced push campaigns or automatized Customers Journeys very easily. Support teams, online documentation and SDK/API quality are great and saved us a lot of time on implementation and run issues. We finally have regular exchanges with their teams to give them feedback on their solutions, and work on new features, innovations... It is a real partnership with a win/win approach.
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