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  3. Alight Benefits Administration
Logo of Alight Benefits Administration

Alight Benefits Administration

byAlight Solutions
in Benefits Management Software
4.6

Overview

Product Information on Alight Benefits Administration

Updated 13th October 2025

What is Alight Benefits Administration?

Alight Benefits Administration software provides businesses with tools to manage employee benefits programs, including health, retirement, and wellbeing offerings. The software streamlines enrollment processes, supports compliance with regulatory requirements, and centralizes benefits communications. It enables organizations to track and administer various benefit plans, automate calculations, and facilitate reporting. By integrating data management and self-service features for employees, the software helps organizations reduce administrative complexity and enhance accuracy in benefits administration. The solution supports decision-making by offering insights on benefits usage and helps companies address challenges related to benefits compliance, employee enrollment, and plan management.

Alight Benefits Administration Pricing

Alight Benefits Administration software uses a customized pricing model based on factors such as organization size, required features, and level of service. Pricing is typically provided through a tailored quote process rather than listed fixed rates, and may vary depending on the complexity of benefits administration needs and integration requirements.

Overall experience with Alight Benefits Administration

Sales Development Representive
10B - 30B USD, IT Services
FAVORABLE

“Monthly Benefit Solution Offers Ease With Sporadic Navigation and Speed Challenges”

5.0
Jul 9, 2025
It's a great product for benefits solutions. I use it every month
MANAGER, HUMAN RESOURCES
<50M USD, Healthcare and Biotech
CRITICAL

“Alight has a wonderful platform for the support team but the implementation can get ugly”

3.0
Apr 21, 2023
Alight Benefits has been both a blessing by way of the support for the team and a curse by way of the implementation and deployment. Working with Alight, the experience was met with mixed reviews. I was plesantly surprised by the outcome for the end user. I was troubled by the implementation and deployment.

About Company

Company Description

Updated 23rd July 2024

Alight specializes in providing cloud-based human capital technology and services. Alight's primary platform, Alight Worklife, solves technology-related challenges faced by 36 million individuals and dependents worldwide. The platform integrates data and analytics, ensuring a seamless user experience. The aim of Alight is to optimize the employee journey globally by offering personalized data-driven solutions. These services concentrate on vital life decisions and significant life moments, such as decisions related to health, wealth, pay, and overall wellbeing. Thus, Alight strives to enable better outcomes and security for its users, facilitating growth in organizations of all sizes.

Company Details

Updated 26th February 2025
Company type
Public
Head office location
Lincolnshire, United States
Number of employees
10001+
Website
https://www.alight.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Alight Benefits Administration
Performance of Alight Benefits Administration Across Market Features

Alight Benefits Administration Likes & Dislikes

Like

This is a great product for submitting reimbursements each month. It's very easy to navigate through it. It has a very simple and good-looking user interface.

Like

I love the ease of use for the end user which is our coworkers. I love the easy to navagate platform that offers customization for each indivdual person who uses it. I especially love how my team can edit and deep dive into the system when our coworkers have errorous information in the system.

Dislike

Issues that I have with it is that it can sometimes be pretty slow. Other issues are that at times it can be tough to navigate. Lastly, its platform looks a little outdated.

Dislike

The deployment needs extra special work. There was lost information in the transfer and even more so incorrect information once the system went live. We had coworkers missing insurance coverages and missing dependents.

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Peer Discussions

Alight Benefits Administration Reviews and Ratings

4.6

(2 Ratings)

Rating Distribution

5 Star
50%
4 Star
0%
3 Star
50%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.5

Integration & Deployment

3.0

Service & Support

3.0

Product Capabilities

4.0

Filter Reviews
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Last 12 Months
Star Rating
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  • Sales Development Representive
    10B+ USD
    IT Services
    Review Source

    Monthly Benefit Solution Offers Ease With Sporadic Navigation and Speed Challenges

    5.0
    Jul 9, 2025
    It's a great product for benefits solutions. I use it every month
  • MANAGER, HUMAN RESOURCES
    <50M USD
    Healthcare and Biotech
    Review Source

    Alight has a wonderful platform for the support team but the implementation can get ugly

    3.0
    Apr 21, 2023
    Alight Benefits has been both a blessing by way of the support for the team and a curse by way of the implementation and deployment. Working with Alight, the experience was met with mixed reviews. I was plesantly surprised by the outcome for the end user. I was troubled by the implementation and deployment.
Showing Result 1-2 of 2

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