Overview
Product Information on Ameyo by Exotel
Updated 4th July 2024
What is Ameyo by Exotel?
Ameyo by Exotel Pricing
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Overall experience with Ameyo by Exotel
ASSOCIATE PROGRAM MANAGER
Gov't/PS/ED <5,000 Employees, EducationFAVORABLE
“Easy to use, Scalable and definitely the go-to Calling Software!”
Our overall experience is largely positive. We have been using it for our ed-tech platform for sales & support both.
VP, OPERATIONS
50M - 250M USD, Services (non-Government)CRITICAL
“Usage of Ameyo tool”
The service is okay okay but they need to improve on their customer service, raising a ticket takes a long time
About Company
Company Description
Exotel provides AI-powered customer communication solutions. The platform includes voice and messaging APIs, supporting SMS, WhatsApp, RCS, WebRTC, in-app calling, voice streaming, IVR call routing, call forwarding, and CRM integration. Exotel also offers call analytics, recording, and an intuitive agent dashboard. The Contextual Customer Data Platform transforms raw data into personalized customer narratives, providing actionable insights. Exotel holds a UL-VNO license for VoIP telephony services, ensuring compliance as a cloud calling operator. This comprehensive solution helps businesses manage and enhance their customer communications effectively.
Company Details
Company type
Private
Year Founded
2011
Head office location
Bangalore, India
Number of employees
1001 - 5000
Website
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- VP, OPERATIONS50M-1B USDServices (non-Government)Review Source
Usage of Ameyo tool
The service is okay okay but they need to improve on their customer service, raising a ticket takes a long time - ASSOCIATE PROGRAM MANAGERGov't/PS/EdEducationReview Source
Easy to use, Scalable and definitely the go-to Calling Software!
Our overall experience is largely positive. We have been using it for our ed-tech platform for sales & support both. - IT SRE<50M USDSoftwareReview Source
Ameyo is best in call flow designer
Ameyo is featured with many pre defined report and wallboard feature is useful for manager view - Senior Acdamic CounselorGov't/PS/EdEducationReview Source
Go for it
good to use and helpful timr management security purpose over all good - Operation50M-1B USDFinance (non-banking)Review Source
Ameyo Omnichannel - Flexible and cost-effective
Ameyo Omnichannel is definitely a reliable customer support software geared to cater to the needs of both inbound and outbound customer outreach. For inbound customer support, Ameyo prioritizes the tickets thereby not losing an important client and an outbound agent gets his connects to live human voices thereby increasing prospect outreach. This proves fruitful as Ameyo offers a support helpdesk to monitor the social media interactions that make it easy for the agent to proactively provide service to the customers. Ameyo helps in achieving objectives like being cost-effective, less time consuming, speedy communication, have an interactive social media as well as to increase the company’s client base. Ameyo Omni is easy to deploy, monitoring can be done with ease and receiving feedback becomes an easy task. It helps the company to set long-term relationship goals with customers thus strengthening the client-customer bond.
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