Extremely professional people with prompt responses and attention to all matters with a positive attitude . Solutions oriented .They have a very structured approach in discussing the solution , during contracting as well as during the entire project management period for implementation . Their approach to training as well as supporting the infrastructure set up before go-live has been exceptionally commendable as we faced no issue at all and the coordination between the two teams have been seamless . Their staff at every level / department are knowledgeable and have an excellent command over their product . They have dealt with us with a "can-do" , "make-it-happen" attitude and approach and always went beyond their remit / the extra mile to respond to all queries and provide us with solutions , for a smooth and successful implementation . In fact we put them under tremendous pressure due to the strict timelines that we were following and they were ever-willing to meet our needs , worked extra hours , as well as during weekly offs , as also during the Covid-19 crisis period working remotely , without any hitch ! Interactions with them have always been positive and helpful . we can confidently recommend their product to any bank / financial institution who is looking to digitalize their business as well as back office processes in an agile and flexible manner with quick time to market . Another important plus that Appway product carries , is their comparative cost effectiveness , which is a huge criteria in today's economic scenario . Hence , Appway scores the highest points in every aspect from product functionality , professional dealing , efficient project implementation and smooth and successful go-live