• HOME
  • CATEGORIES

    • CATEGORIES

    • Application Development

      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • View All
    • Artificial Intelligence

      • AI Code Assistants (Transitioning to AI Coding Agents)
      • Generative AI Knowledge Management Apps/General Productivity
      • AI Application Development Platforms
      • Conversational AI Platforms
      • Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
      • View All
    • Cloud Computing

      • Backup and Data Protection Platforms
      • Cloud Database Management Systems
      • Strategic Cloud Platform Services
      • Server Virtualization (Transitioning to Server Virtualization Platforms)
      • Hybrid Cloud Storage
      • View All
    • Customer Relationship Management

      • Contact Center as a Service
      • CRM Customer Engagement Center
      • Digital Experience Platforms
      • Web Content Management
      • Field Service Management
      • View All
    • Data and Analytics

      • Analytics and Business Intelligence Platforms
      • Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning)
      • Data Integration Tools
      • Process Mining Platforms (Transitioning to Process Intelligence Platforms)
      • Metadata Management Solutions
      • View All
    • Education

      • Manager and Leadership Training
      • Corporate Learning Technologies
      • eLearning Authoring Tools
      • Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
      • Digital Learning Content Providers
      • View All
    • Enterprise Networking and Communications

      • Unified Communications as a Service
      • Global WAN Services
      • Edge Distribution Platforms
      • Intranet Packaged Solutions
      • SD-WAN
      • View All
    • Finance

      • Expense Management Software
      • Financial Close and Consolidation Solutions
      • Financial Planning Software
      • Cloud Financial Management Tools
      • Accounts Payable Applications
      • View All
    • Healthcare and Life Sciences

      • Medical Device Security Solutions (Transitioning to Medical Device Risk Management Platforms)
      • Health Navigation Solutions
      • Claim Editor Software
      • Revenue Cycle Management Software (Transitioning to Revenue Cycle Management Solutions)
      • Digital Health Platforms (Transitioning to Healthcare Provider Industry Cloud Platforms)
      • View All
    • Human Resources

      • Employee Recognition and Reward Systems
      • Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)
      • Digital Employee Experience Management Tools
      • Talent Acquisition (Recruiting) Suites
      • Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises
      • View All
    • IT Infrastructure and IoT

      • Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
      • IT Service Management Platforms
      • Endpoint Management Tools
      • Container Management
      • Infrastructure Monitoring Tools
      • View All
    • IT Security

      • Endpoint Protection Platforms
      • Email Security
      • Managed Detection and Response
      • Security Information and Event Management
      • Identity Governance and Administration
      • View All
    • Legal

      • Contract Life Cycle Management
      • Electronic Signature
      • Governance, Risk and Compliance Tools, Assurance Leaders
      • Compliance Monitoring Solutions
      • Corporate Governance Services
      • View All
    • Manufacturing

      • Enterprise Asset Management Software
      • Manufacturing Execution Systems
      • Global Industrial IoT Platforms
      • PLM Software in Discrete Manufacturing Industries
      • Computer-Aided Design (CAD) Software
      • View All
    • Marketing

      • Video Editing Software
      • Email Marketing
      • Multichannel Marketing Hubs
      • Voice of the Customer Platforms
      • Customer Data Platforms
      • View All
    • Productivity and Collaboration

      • Document Management
      • Visual Collaboration Applications
      • Collaborative Work Management
      • Knowledge Management (KM) Software
      • Adaptive Project Management and Reporting
      • View All
    • Public Sector and Government

      • Government ERP Solutions
      • Government Budgeting and Planning Solution
      • Cloud-Based ERP for U.S. Local Government
      • Citizen Service Delivery
      • Government Contracting Software
      • View All
    • Retail

      • Digital Commerce
      • Digital Commerce Payment Vendors (Transitioning to Digital Commerce Payment Platforms)
      • Retail Workforce Management Applications (Transitioning to Retail Workforce Management Technology)
      • Retail Assortment Management Applications: Long Life Cycle Products
      • Digital Shelf Analytics
      • View All
    • Sales

      • Revenue Enablement Platforms
      • Configure, Price and Quote Applications
      • Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
      • Revenue Intelligence (Transitioning to Revenue Action Orchestration)
      • Sales Performance Management
      • View All
    • Supply Chain Management

      • Supply Chain Planning Solutions
      • Transportation Management Systems
      • Real-Time Transportation Visibility Platforms
      • Warehouse Management Systems
      • Supply Chain Strategy, Planning and Operations Consulting
      • View All
    • Utilities

      • Geospatial Information Systems for Energy and Utilities
      • Mobile Workforce Management Software for Utilities (Transitioning to Mobile Workforce Management Solutions for Power and Utilities)
      • Energy Management and Optimization Systems
      • Energy Trading and Risk Management
      • Advanced Distribution Management Systems
      • View All
    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

      • Application Development
      • Artificial Intelligence
      • Cloud Computing
      • Customer Relationship Management
      • Data and Analytics
      • Education
      • Enterprise Networking and Communications
      • Finance
      • Healthcare and Life Sciences
      • Human Resources
      • IT Infrastructure and IoT
      • IT Security
      • Legal
      • Manufacturing
      • Marketing
      • Productivity and Collaboration
      • Public Sector and Government
      • Retail
      • Sales
      • Supply Chain Management
      • Utilities
      Browse All Categories

      Application Development

      69 markets
      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • API Management
      • Enterprise Low-Code Application Platforms
      • Robotic Process Automation
      • Business Orchestration and Automation Technologies
      • Business Process Automation Tools
      • DevOps Platforms (Transitioning to DevSecOps Platforms)
      • Enterprise Architecture Tools
      • Custom Software Development Services
      • Code Review Tools
      • Digital Adoption Platforms
      • Domain Registrars
      • Game Engine Software
      • Website Builders
      • Public Cloud IT Transformation Services (Transitioning to Public Cloud Optimization and Transformation Services)
      • Developer Productivity Insight Platforms
      • API Generation Software
      • AI Agents for Application Developers
      • Feature Management
      • Application Platforms (Transitioning to Cloud-Native Application Protection Platforms)
      • Application Crowdtesting Services
      • Prototyping Software
      • Mobile App Analytics
      • Test Data Management
      • Virtual Reality Development Software
      • Green Software Engineering
      • Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)
      • Application Integration Platforms
      • Event Brokers
      • AI-Augmented Code Modernization Tools
      • Independent Third-Party Software Support of Megavendors
      • Application Development Life Cycle Management (Transitioning to DevOps Platforms)
      • Digital Twin of an Organization Platforms
      • Microsoft 365 Implementation and Support Services
      • BPM-Platform-Based Case Management Frameworks
      • Microsoft Product Support Services
      • Product Roadmapping Tools for Software Engineering
      • AI Agent Development Platforms for Software Engineering
      • Multiexperience Development Platforms
      • Application Composition Platform
      • Application Portfolio Management Tools
      • Internal Developer Portals
      • Load Testing Tools
      • Mobile Development Frameworks
      • Cloud Development Environments
      • B2B Gateway Software
      • SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Blockchain Consulting and Proof-of-Concept Development Services
      • Citizen Application Development Platforms
      • Mobile Application Testing Services
      • API and MCP Testing Tools
      • Value Stream Management Platforms
      • Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • SAP Application Services, Worldwide
      • SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
      • Service Mesh
      • Business-Outcome-Driven Enterprise Architecture Consulting (Retired)
      • Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Rapid Mobile App Development Tools
      • SAP Selective Test Data Management Tools
      • Augmented Reality Development Software
      • Blockchain as a Service
      • Mobile Application Management (Transitioning to Endpoint Management Tools)
      • Mobile Back-End Services
      • R&D Outsourcing Providers
      View More
  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. ARIS
Logo of ARIS

ARIS

byARIS
in
4.1
Market Presence: Enterprise Business Process Analysis Tools, Process Mining Platforms (Transitioning to Process Intelligence Platforms)

Overview

Product Information on ARIS

Updated 13th October 2025

What is ARIS?

ARIS is a software designed for business process management and analysis, supporting organizations in mapping, analyzing, optimizing and monitoring their business processes. The software provides tools for modeling business processes, capturing process data, and enabling transparency across organizational workflows. Features include process design, collaboration, governance, risk and compliance management, and performance measurement. ARIS enables businesses to identify inefficiencies, support compliance requirements, and drive continuous process improvement by providing centralized access to process documentation and analysis capabilities. The software addresses challenges related to process complexity, change management, and digital transformation within organizations.

ARIS Pricing

ARIS software uses a subscription-based pricing model that typically varies according to user roles, required features, and deployment options such as cloud or on-premises. Pricing tiers offer different levels of access to modeling, analysis, and governance tools, with costs depending on the number of users and modules selected. A free trial version may be available, with full feature sets accessible through paid plans.

Overall experience with ARIS

Manager
30B + USD, Banking
FAVORABLE

“Essential tool for driving data driven insights, efficiency and front-to-back process optimization”

4.0
Feb 3, 2026
The platform's intuitive interface and visualization tools make it easy to design, analyze, and optimize front-to-back value chains and processes. The ability to connect assets and resources to processes / process steps - and analyzing the result from multiple angles - contributes further to the positive experience. The open, constructive exchange with product management about challenges, roadmap and upcoming enhancements make us feel truly heard and supported.
Data and Analytics Manager
3B - 10B USD, Transportation
CRITICAL

“ARIS Process Mining Presents Mixed Results Due to Restricted Analysis Capabilities”

3.0
Feb 5, 2026
We are utilizing ARIS for process mining, this has been a mixed experience so far. On the one hand this is a great tool to get insights into processes - however to make business decisions the organization aims to do analysis based on processes which may not have a standard nature. Due to the inherent complexity of processes in a multi-billion dollar organization, providing only standard features without customizable analysis capabilities does not serve the decision making.

About Company

Company Description

Updated 16th April 2025

Founded in 1992, ARIS offers a Process Intelligence platform that helps organizations turn their processes into value. By managing the entire process lifecycle with a single, integrated suite, ARIS enables companies to define, analyze, simulate, optimize and control their processes. With a strong footprint in businesses across finance, healthcare, manufacturing, retail and others to reinvent their business. ARIS includes utilizing Process Mining for understanding operational dynamics followed by implementing significant improvements and modifications. ARIS's implementation permits businesses to analyze, model and oversee their operational performance, thereby facilitating continuous improvement. In addition, it provides adherence to risk and compliance requirements, safeguarding businesses against potential operational hazards. The ultimate goal is to optimize and control business operations, fostering the development of a value-driven enterprise.

Company Details

Updated 16th April 2025
Company type
Private
Year Founded
1992
Head office location
Saarbrücken, Germany
Number of employees
501 - 1000
Website
https://aris.com/

Do You Manage Peer Insights at ARIS?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About ARIS
Reviewer Insights for: ARIS
Performance of ARIS Across Market Features

ARIS Likes & Dislikes

Like

Drag-and-drop for easy process modelling, while scanning through the inventory to enable re-use. Customizable satellite modeling, providing an intuitive solution enabling process modelers to map required resources and assets to process steps or processes. Flexibility to define own reports to extract data, or create SOP documents, or configure workflows, e.g., to perform regular reviews and affirmations of processes.

Like

Process insights and ability to analyze varients in process

Like

Without doubt, the standout feature of ARIS is the ability to perform process analysis in context with the designed processes and other models. It unites the data world with the process world

Dislike

For infrequent users, it's rather difficult to harvest and benefit from the richness of information and features provided. The offered possibilities (model types) are overwhelming for normal users, requiring customization and filtering to ensure modelling consistency across the organization. Integrating and interacting with the solution in a large, complex organization with its own guidelines and principles can be a challenge.

Dislike

Very limited flexibility to create analysis. Data integration is very complex to set up and maintain with an extractor. Need a simplified process to integrate data from external systems. No clear way to send updates to users. Row level security will enable better governance. Data pipeline monitoring shall be availble with email notifications. Better documentation is required to understand the coding language in ARIS. Process mining compliance has a rigid setup without any feature to reuse complaince calclutions to deep dive further to improve gaps in processes. very limited type of visuals

Dislike

- Current inconsistency of configuration mechanisms varying between WYSIWYG and xml. These are improving each release as functionality is moved from ARIS Architect to ARIS Connect but until this is complete, we still find assistance is required on config we would like to do ourselves - The Steps view, which is an excellent summary view of designs, should allow navigation through the assigned model layers to interrogate content instead of having to return to the Diagram view to navigate. - Lack of navigation aids for casual users of ARIS explaining how to access the data rich content

Top ARIS Alternatives

Logo of Celonis Process Intelligence Platform
1. Celonis Process Intelligence Platform
4.4
(676 Ratings)
Logo of IBM Process Mining
2. IBM Process Mining
4.4
(179 Ratings)
Logo of UiPath Platform
3. UiPath Platform
4.4
(138 Ratings)
View All Alternatives

Peer Discussions

ARIS Reviews and Ratings

Showing data for 65 ratings and reviews for Process Mining Platforms (Transitioning to Process Intelligence Platforms) market. View all 281 ratings and reviews across markets for a complete picture.

4.1

(65 Ratings)

Rating Distribution

5 Star
43%
4 Star
46%
3 Star
11%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Manager
    10B+ USD
    Banking
    Review Source

    Essential tool for driving data driven insights, efficiency and front-to-back process optimization

    4.0
    Feb 3, 2026
    The platform's intuitive interface and visualization tools make it easy to design, analyze, and optimize front-to-back value chains and processes. The ability to connect assets and resources to processes / process steps - and analyzing the result from multiple angles - contributes further to the positive experience. The open, constructive exchange with product management about challenges, roadmap and upcoming enhancements make us feel truly heard and supported.
  • Design Manager
    1B-10B USD
    Telecommunication
    Review Source

    Process and Data World Integration Highlighted Amid Navigation Challenges in ARIS

    5.0
    Feb 5, 2026
    We have fostered an excellent working partnership with ARIS and formerly SoftwareAG, assisting us to configure and deploy ARIS across the business tailoring it to our specific needs. We have also worked closely with ARIS to help shape the product
  • Director of IT
    1B-10B USD
    Finance (non-banking)
    Review Source

    Aris Offers Powerful Tools But Interface and Modern Governance Support Lacking

    4.0
    Feb 5, 2026
    The Aris Account team is very helpful and responsive. I do not have any specific bad experiences to report.
  • Data and Analytics Manager
    1B-10B USD
    Transportation
    Review Source

    ARIS Process Mining Presents Mixed Results Due to Restricted Analysis Capabilities

    3.0
    Feb 5, 2026
    We are utilizing ARIS for process mining, this has been a mixed experience so far. On the one hand this is a great tool to get insights into processes - however to make business decisions the organization aims to do analysis based on processes which may not have a standard nature. Due to the inherent complexity of processes in a multi-billion dollar organization, providing only standard features without customizable analysis capabilities does not serve the decision making.
  • Business Process Architect
    1B-10B USD
    Manufacturing
    Review Source

    First ensure you have the process and performance management in your Business Process team.

    4.0
    Jan 30, 2026
    ARIS offers much more than an architectural descriptive tool, it enables the transformation of the organization. As an starting point, ARIS offers all what is needed to describe the operation and living of the organization putting together Process, People, Technology, Data and Operational Environment. As a transformational enabler, we use it to identify new possibilities in the strategy and tactics, design and follow until it's deployed. At the end following a natural improving cycle, we can assess and adjust continuously.
...
Showing Result 1-5 of 75

Recommended Gartner Insights

  • Critical Capabilities for Process Mining Platforms (Transitioning to Process Intelligence Platforms)
  • Magic Quadrant for Process Mining Platforms (Transitioning to Process Intelligence Platforms)

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.