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  3. athenahealth Population Health
Logo of athenahealth Population Health

athenahealth Population Health

byAthenahealth
in
3.8
Market Presence: Healthcare Provider Population Health Management (PHM) Solutions (Transitioning to Healthcare Provider Supply Chain Data and Analytics Solutions), Healthcare Provider Value-Based Performance Management Analytics (Transitioning to Healthcare Provider Supply Chain Data and Analytics Solutions)

Overview

Product Information on athenahealth Population Health

Updated 13th October 2025

What is athenahealth Population Health?

athenahealth Population Health is a software designed to support clinical care teams in managing patient populations and improving health outcomes. The software integrates data from multiple sources, including electronic health records and claims, to provide insights into patient risk, care gaps, and overall population trends. It enables care coordination by allowing users to identify individuals who require intervention, track outreach and engagement, and measure the effectiveness of clinical programs. The software helps organizations address compliance requirements, support value-based care initiatives, and optimize resource allocation by providing tools for performance benchmarking, reporting, and analytics. It is intended to assist healthcare organizations in identifying and closing care gaps to enhance care delivery and address diverse patient needs across settings.

athenahealth Population Health Pricing

athenahealth Population Health software uses a subscription-based pricing model, typically structured per provider or per user per month. Pricing may vary based on the size of the healthcare organization, usage volume, and selected service features. The software consolidates analytics, care management, and reporting under this model, enabling organizations to choose options that suit their operational requirements.

Overall experience with athenahealth Population Health

Clinical Operations Coordinator
<50M USD, Healthcare and Biotech
FAVORABLE

“Great offerings ”

4.0
Dec 20, 2021
Emcompasses everything that we are looking for in an electronic health records system including billing, referrals, dashboard insights, and patient record management.
Practice Manager
<50M USD, Healthcare and Biotech
CRITICAL

“Clinical Software deserves two thumbs up, Billing Software should be avoided at all costs”

2.0
Feb 28, 2019
The clinical software is for the most part fantastic. Our provider is very pleased. However, the billing software and credentialing pieces are terrible. Athena sells itself as an expert in the billing and credentialing industry and that is entirely untrue.

About Company

Company Description

Updated 25th July 2024

Athenahealth is a company that focuses on creating an accessible, high-quality, and sustainable healthcare ecosystem. The main problem it addresses lies in making healthcare insights significant and useful, thereby enabling the creation of healthier futures for people and communities. The company utilises a seamless blend of humanity and digitalisation to achieve this objective. A diverse team of employees, each with different backgrounds, experiences, and perspectives, contribute to decision-making and innovation process, enabling the company to continually evolve.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1997
Head office location
Watertown, United States
Number of employees
5001 - 10000
Website
http://www.athenahealth.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: athenahealth Population Health
Performance of athenahealth Population Health Across Market Features

athenahealth Population Health Likes & Dislikes

Like

Intuitive and easy to modify

Like

Ease of use is definitely a plus. Practically anyone could jump on the system without training and figure it out. It's incredibly user friendly.

Like

I like how easy it was to learn how to use everything that Athena has to offer. Its also grat how many different things you are able to do with Athena.

Dislike

Does not integrate with all products that we use in our practice

Dislike

Customer service is useless. Product wise their billing team is uneducated and unprepared to handle the volume and intricacies necessary to handle patient billing.

Dislike

I dislike that today's appointment side bar is always disappearing and I am constantly having to add it back.

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Peer Discussions

athenahealth Population Health Reviews and Ratings

Showing data for 3 ratings and reviews for Healthcare Provider Population Health Management (PHM) Solutions (Transitioning to Healthcare Provider Supply Chain Data and Analytics Solutions) market. View all 6 ratings and reviews across markets for a complete picture.

3.8

(3 Ratings)

Rating Distribution

5 Star
33%
4 Star
33%
3 Star
0%
2 Star
33%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

4.5

Service & Support

3.7

Product Capabilities

4.7

Filter Reviews
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Last 12 Months
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Reviewer's Industry
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  • Clinical Operations Coordinator
    <50M USD
    Healthcare and Biotech
    Review Source

    Great offerings

    4.0
    Dec 20, 2021
    Emcompasses everything that we are looking for in an electronic health records system including billing, referrals, dashboard insights, and patient record management.
  • medical assistant
    <50M USD
    Healthcare and Biotech
    Review Source

    Great software for registering patients if you need something simple and reliable

    5.0
    Feb 27, 2019
    We use Athena at my place of work for registering and billing patients. Athena is a very reliable software program to use as we very rarely have any downtime or periods where Athena is not working.The software is very easy to use, only took me a an hour or so to learn how to register patients. I also love that there are all kinds of preprogramed forms in there that can be printed out for patient to sign. The layout is great and easy to look. Over all great program, would highly recommend.
  • Practice Manager
    <50M USD
    Healthcare and Biotech
    Review Source

    Clinical Software deserves two thumbs up, Billing Software should be avoided at all costs

    2.0
    Feb 28, 2019
    The clinical software is for the most part fantastic. Our provider is very pleased. However, the billing software and credentialing pieces are terrible. Athena sells itself as an expert in the billing and credentialing industry and that is entirely untrue.
Showing Result 1-3 of 3

Recommended Gartner Research

  • Market Guide for Healthcare Provider Population Health Management (PHM) Solutions (Transitioning to Healthcare Provider Supply Chain Data and Analytics Solutions)

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