The company's primary focus is on contributing to global health improvement. It achieves this by creating and implementing health-centric software that is used broadly by healthcare professionals and patients. The software facilitates the enhancement of care services, thereby leading to a reduction in health risks universally. Healthcare expertise is not a prerequisite since intensive IT and professional growth training are offered to all new hires. High performance is a standard in the company, spurred by the high stakes involved in healthcare.
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The product integrates seamlessly with the rest of data and saves our care team time but easily identifying the most at-risk patients.
Software workflows were being tailored for payer needs as new feature. Received Epic's A team for implementation as this was a new market for them Implementation of software was swift in part due to limited workflows available for payers vs. providers.
Both of them important for me.
We wish we had a bit more control over the customization of the reports, but really it's not a huge issue.
Epic's legal team was not fair, it was their way or the highway. Epic made some unkept promises. 1. Data would freely be shared as patient care best interest - not true for a payer 2. Epic hosted application and data would not need our infrastructure support - not true, we had to stand up a new rack of servers in our own on-site data center to make this work for Epic.
Both of them important for us.