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BIC Platform

byGBTEC
in
4.7
Market Presence: Enterprise Business Process Analysis Tools, Business Process Automation Tools

Overview

Product Information on BIC Platform

Updated 15th August 2022

What is BIC Platform?

With BIC Platform you model and optimize your business processes. The tool supports all common modeling notations, which you can use flexibly thanks to the integrated method selection. The software provides you with comprehensive process analyses and reports, as well as rapid publication in a collaboration portal that is accessible to all employees. Thanks to a clear roles and rights concept, BIC Platform allows you to define responsibilities and authorizations. Typical use cases of the modeling tool include process management (BPM), quality management (QM), integrated management systems (IMS), and compliance. BIC Platform supports business process management from strategic planning to operational implementation. The BPM solution is modular and consists of the following tools: • BIC Process Design: Modeling and analysis • BIC Process Execution: Execution and automation • BIC Process Mining: Measurement and monitoring

BIC Platform Pricing

GBTEC Software AG offers a flexible Software-as-a-Service (SaaS) model tailored to the needs of its customers. The prices of the BIC Platform depend on the required number of users as well as the desired form of operation (private cloud, public cloud or on-premises). In addition, GBTEC Software AG offers consulting and customizing services.

BIC Platform Product Images

BIC Process Design
BIC Process Design
Process modelling
Process modelling
Dashboard
Dashboard

Overall experience with BIC Platform

Director
3B - 10B USD, Healthcare and Biotech
FAVORABLE

“Top Partner mit super Produkt”

5.0
Sep 22, 2025
Der gesamte Auswahl-, Angebots- und Implementierungsprozess war zielorientiert und partnerschaftlich. Man hatte zu jeder Zeit das Gefühl, dass es dem Anbieter nicht darum ging, sein Produkt möglichst schnell zu skalieren, sondern eine gemeinsame Partnerschaft aufzubauen.
IT-Security-Officer
50M - 250M USD, Retail
CRITICAL

“Good tool with room for improvement”

3.0
Dec 19, 2019
Knowledge regarding GRC can be more substantial. There are no pre-defined known building blocks like general risks (e.g. natural disasters)

About Company

Company Description

Updated 7th December 2023

GBTEC is focused on facilitating digital transformation within organizations. They aim to enhance the performance of businesses by offering innovative software solutions and high-quality advice. GBTEC seeks to address customer objectives through their offerings, allowing organizations to unlock their full potential and augment their value. This company consistently delivers practical solutions and services, using innovation as a key tool to provide ongoing benefits to their clients. GBTEC is committed to their performance and the results they produce, proactively participating in the constant evolution of digital transformation.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2005
Head office location
Bochum, Germany
Number of employees
201 - 500
Website
https://www.gbtec.com/

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: BIC Platform
Deciding Factors: BIC Platform Vs. Market Average
Performance of BIC Platform Across Market Features

BIC Platform Likes & Dislikes

Like

Das Produkt bietet eine hohe Nutzerfreundlichkeit und ist sehr intuitiv, vor allem für Nutzer, die mit Prozessmanagement bisher noch keine Berührungspunkte hatten ist dies von Vorteil.

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Like

Easy to learn and access to business process information.

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Like

- Customer support and service of the entire team -The ability to integrate with other applications - Comprehensive solutions including modeling, automation, and analysis. - Intuitive user interface - Detailed reporting and analytical features

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Dislike

Grundsätzlich bin ich mit dem Prozessmanagement sehr zufrieden. Gleichzeitig hatten wir gehofft, dass wir das Thema Dokumentenmanagement ebenfalls mit diesem Tool ablösen können, das ist funktionell nicht ohne weiteres möglich. Der Use Case könnte geprüft werden, er wäre für uns noch mal ein value add gewesen.

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Dislike

Support of the service can be heavily improved.

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Dislike

Overall it is really good, in our opinion, cost can be optimized and performance can be further improved in case of larger datasets.

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Peer Discussions

BIC Platform Reviews and Ratings

Showing data for 54 ratings and reviews for Enterprise Business Process Analysis Tools market. View all 59 ratings and reviews across markets for a complete picture.

4.7

(54 Ratings)

Rating Distribution

5 Star
69%
4 Star
30%
3 Star
2%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.7

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.6

Last 12 Months
Filter Reviews
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Most helpful
Star Rating
Reviewer Type
Reviewer's Company Size
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Reviewer's Region
Reviewer's Job Function
  • Director
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Top Partner mit super Produkt

    5.0
    Sep 22, 2025
    Der gesamte Auswahl-, Angebots- und Implementierungsprozess war zielorientiert und partnerschaftlich. Man hatte zu jeder Zeit das Gefühl, dass es dem Anbieter nicht darum ging, sein Produkt möglichst schnell zu skalieren, sondern eine gemeinsame Partnerschaft aufzubauen.
  • MARKETING MANAGER
    50M-1B USD
    Manufacturing
    Review Source

    Unpacking the Efficiency of BIC Platform in Business Process Management

    5.0
    Nov 26, 2024
    BIC Platform by GBTEC is a comprehensive solution for business process management for organizations like "ours" seeking to streamline overall business process efficiency and productivity. it has helped us to automate the overall process. It has got unique features of customization according to our needs and integration with the existing applications. It has also helped in taking data driven decisions for both short and long term.
  • Manager, Customer Service and Support
    50M-1B USD
    Banking
    Review Source

    Accelerating Digital Transformation with Efficient Solutions

    5.0
    Dec 3, 2024
    This is a very helpful solution that accelerated our digital transformation.
  • MANAGER, CUSTOMER SERVICE AND SUPPORT
    50M-1B USD
    Banking
    Review Source

    All-In-One Solution Poised for Digital Transformation

    5.0
    Nov 14, 2024
    This is a great all-in-one solution for digital transformation
  • Business Consulting Specialist
    <50M USD
    Software
    Review Source

    Outstanding Technical and Consultation Team Enhances Product Use, Fast implementation.

    5.0
    Sep 8, 2024
    so smart and so supportive, they have outstanding technical and consultation team
...
Showing Result 1-5 of 56

Recommended Gartner Research

  • Market Guide for Enterprise Business Process Analysis Tools

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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