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  1. Home
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  3. Bill.com
Logo of Bill.com

Bill.com

byBill.com
in
4.3
Market Presence: Accounts Payable Applications, B2B Payments Software

Overview

Product Information on Bill.com

Updated 13th October 2025

What is Bill.com?

Bill.com is a software designed to automate and streamline financial operations, focusing on accounts payable and accounts receivable processes. The software enables users to manage invoices, payments, and cash flow, providing features such as digital document storage, workflow approvals, and integration with accounting and ERP systems. Bill.com helps organizations reduce manual data entry by supporting invoice capture and automated data extraction, while offering electronic payment options that replace paper checks. By automating and digitizing financial workflows, the software aims to enhance visibility and control over transactions, reduce processing times, and support audit readiness for businesses managing payable and receivable activities.

Bill.com Pricing

Bill.com software uses a subscription-based pricing model, charging a monthly fee per user or business for access to features such as accounts payable, accounts receivable, and automated workflows. The software offers different plans based on functionality required, with pricing varying depending on the selected tier and the number of users or transactions processed.

Overall experience with Bill.com

SENIOR MANAGER, STRATEGIC PARTNERSHIPS
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

“Streamlined Payments and Reliable Automation”

5.0
Sep 25, 2025
Bill.com has been a positive and supportive experience. The platform is intuitive, reliable and has significantly streamlined our accounts payable and receivable processes. Overall, it’s absolutely helped with managing financial operations.
Accounts Assistant
<50M USD, Insurance (except health)
CRITICAL

“Bill.com Automates Payables but Faces Criticism for Support and Payment Delays”

3.0
Jan 19, 2026
Bill.com offers strong AP/AR automation, invoice management and accounting integration that saves time for small to mid-sized businesses. However, the customer support, payment delays and fees and not great. This software works best for businesses that prioritise automation and can manage with limited hands-on support.

About Company

Company Description

Updated 7th December 2023

BILL is a financial operations platform primarily designed for small and midsize enterprises (SMEs). The main aim is to automate finance operations to support businesses in becoming more successful. The integrated platform is designed to enhance efficiency in handling payables, receivables, and spend and expense management. The proprietary network of BILL serves a large user base assisting them in quicker transitions. The company's headquarters are located in San Jose, California and it has affiliations with prestigious financial institutions, accounting firms, and accounting software providers in the U.S.

Company Details

Updated 26th February 2025
Company type
Public
Head office location
San Jose, United States
Number of employees
1001 - 5000
Website
http://www.bill.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Bill.com
Reviewer Insights for: Bill.com
Performance of Bill.com Across Market Features

Bill.com Likes & Dislikes

Like

Platform reduces manual effort, simplifies and automates, helps us stay organized with invoices and approvals, and most importantly ensures timely payments

Like

This software is good for automating accounts payable and receivable, reducing manual data entry and streamlining invoice approvals. It integrates with major accounting software, improves payment tracking and saves time for finance teams by centralizing bills, vendors and payments in one platform

Like

It is easy to navigate. It can integrate with other accounting software sych as Quickbooks, and Xero which we used daily. There is a multi authenticator factor.

Dislike

The mobile interface, while functional, can sometimes feel less intuitive than the desktop version, especially for managing more complex workflows.

Dislike

What I don't really like about the product is that the customer service is very unresponsive, there are unexpected fees and occasional payment delays. The interface can feel confusing or outdated, and international payment options are limited. These issues can create frustration, especially for businesses that rely on timely payments and quick problem resolutions.

Dislike

Automation of manual task. It imports bills and invoices. It matches purchase orders and contracys. It has ability to schedule payments/

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Peer Discussions

Bill.com Reviews and Ratings

Showing data for 25 ratings and reviews for Accounts Payable Applications market. View all 45 ratings and reviews across markets for a complete picture.

4.3

(25 Ratings)

Rating Distribution

5 Star
40%
4 Star
48%
3 Star
12%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.2

Service & Support

4.2

Product Capabilities

4.4

Filter Reviews
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Most helpful
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Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Accounts Assistant
    <50M USD
    Insurance (except health)
    Review Source

    Bill.com Automates Payables but Faces Criticism for Support and Payment Delays

    3.0
    Jan 19, 2026
    Bill.com offers strong AP/AR automation, invoice management and accounting integration that saves time for small to mid-sized businesses. However, the customer support, payment delays and fees and not great. This software works best for businesses that prioritise automation and can manage with limited hands-on support.
  • ACCOUNANT
    <50M USD
    Manufacturing
    Review Source

    Bill.com Eases Manual Tasks but Presents Recurring Sync and Fee Concerns

    3.0
    Jan 16, 2026
    Bill.com was a really good piece of software during my time using the software it was an add on for Xero and my only problem was the sync issues I am not sure if that's a bill.com software problem or not but bill.com support team was always there to help!
  • SENIOR MANAGER, STRATEGIC PARTNERSHIPS
    Gov't/PS/Ed
    Education
    Review Source

    Streamlined Payments and Reliable Automation

    5.0
    Sep 25, 2025
    Bill.com has been a positive and supportive experience. The platform is intuitive, reliable and has significantly streamlined our accounts payable and receivable processes. Overall, it’s absolutely helped with managing financial operations.
  • AUDIT ASSOCIATE
    <50M USD
    Banking
    Review Source

    Enhanced Accounting Software Integration and Payment Scheduling With Intuitive Platform

    4.0
    Oct 2, 2025
    Bill.com is a good tool. It is user friendly. It can easily manage payables and receivables in one place.The customer support is helpful and proactive. There is a security features that help me and my team be at ease.
  • General Counsel
    <50M USD
    Healthcare and Biotech
    Review Source

    Accessible Interface With Simple Navigation Requires Minimal Training for Task Completion

    4.0
    Dec 29, 2025
    Bill.com is intuitive and easy to use. It is easy to find what actions are required.
Showing Result 1-5 of 25

Recommended Gartner Research

  • Critical Capabilities for Accounts Payable Applications
  • Magic Quadrant for Accounts Payable Applications

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