Overview
Product Information on Birdeye
What is Birdeye?
Birdeye Pricing
Overall experience with Birdeye
“Direct Posting To Company Website And Timely Email Alerts Enhance Experience”
“Birdye is great for showcasing reviews ”
About Company
Company Description
Birdeye provides a reputation and customer experience management solution that aids local businesses and brands. The platform offered by the company assists businesses in managing their online reputation and connecting with potential customers. Moreover, it provides insights into customer experience, helping businesses understand and improve client interaction. Founded in 2012 and headquartered in Palo Alto, Birdeye was established by a team of individuals experienced in technology development. The platform aims for a smoother, hurdle-free interaction between businesses and their customers.
Company Details
Do You Manage Peer Insights at Birdeye?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Birdeye
Deciding Factors: Birdeye Vs. Market Average
Performance of Birdeye Across Market Features
Birdeye Likes & Dislikes
The AI generated replies are a real time saver and you can regenerate up to 5 times, emails alerting you to new reviews are timely, customer service chat is very easy and helpful
Being able to have reviews and listings done for our clients is the main reason we use Birdeye.
Social platform with AI features add in.
I have yet to have a negative experience with Birdeye
In the beginning we went through a few different account reps which made learning and deploying everything a bit difficult. Some of our integrations stopped working as well and we weren't able to fix them to get reporting to our clients.
Nothing so far.
Top Birdeye Alternatives
Peer Discussions
Birdeye Reviews and Ratings
- Manager50M-1B USDHealthcare and BiotechReview Source
Direct Posting To Company Website And Timely Email Alerts Enhance Experience
Great review wesbite that also allows you to view referrals, posts directly to company website and has well written AI generated reviews - IT Services Associate<50M USDHealthcare and BiotechReview Source
AI Enhanced Social Platform Deemed Safe with No Significant Security Threats
Security Assessment has come out as risk free. No high risk involved. - SYSTEMS ADMINISTRATOR50M-1B USDReal EstateReview Source
Birdeye: Strengths and Shortcomings in Reputation Management
Birdeye Reputation Management is a focused software that gets the job done. The reasonable costs make it a great choice if you do not need to consolidate your reputation software. - ANALYTICS STRATEGIST<50M USDIT ServicesReview Source
Birdye is great for showcasing reviews
Overall we've been pleased with Birdeye. We've been using it for many years for reviews for our clients - PRD ENG QA ANALYST1B-10B USDIT ServicesReview Source
Customer interaction tool
Birdeye is a great Platform that helps businesses interact efficiently with customers. Features like daily review monitoring and actionable insights allow businesses to take prompt action when needed We personally like the responsive support from the Birdeye team.