Birdeye Alternatives

4.3(37 Ratings)

Online Reputation Management Software

Considering alternatives to Birdeye? See what this market Birdeye users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how Birdeye compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. REVIEWS.io

4.4

Reviews.io is cost efficient and has all the main features you'd expect from a review system. It's also easy to link to other CRM and marketing tools we use.Read all insights and reviews for REVIEWS.io

Where Birdeye Scored Higher

Better evaluation and contracting

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2. Yext Digital Presence Platform

4.2

Yext has been a great partner during my years at the company I work for. As an SEO coordinator, I find this platform very helpful for establishing an organic presence across several directories without the need to create them manually. Moreover, their customer service is very satisfying. I get to have an expert rep to consult on any needs and the tech support replies and solves the issues faster than ever.Read all insights and reviews for Yext Digital Presence Platform

Where Birdeye Scored Higher

Better at service and support
Better evaluation and contracting

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3. NiceJob

4.3

NiceJob helps setup new businesses by providing authentic reviews on the platform, helps invite new customers and helps build repos with recurring ones to ensure more traffic to the website and social platforms. It is particularly well suited for professional and hospitality business services where there is a need for authentic feedback from the customers. It helps manage social media accounts, including Facebook and Instagram, and creates content including public reviews and testimonials to keep the pages active and running. It helps create a good brand name, helps in listing on various social listing sites including Google and ensures to gain trust of new customers. It helps convert website visitors to potential leads and even helps in sales conversion. This will help gain all the details about the customer to ensure they are re-contacted with future offers and discounts.Read all insights and reviews for NiceJob

Where Birdeye Scored Higher

Better at service and support

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4. Podium

4.4

Podium is an innovator. We started using this tool for online review solicitation and have since scaled out to use their software for so much more. Their texting and payments features are particularly impressive. Read all insights and reviews for Podium

Where Birdeye Scored Higher

Better evaluation and contracting

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5. BrightLocal

4.1

Brightlocal is an excellent platform for both learning and execution! I started with no knowledge of Local SEO, but after using their training resources, I am now able to use their ranking tools to analyze our clients' digital presence.Read all insights and reviews for BrightLocal

Where Birdeye Scored Higher

Better evaluation and contracting

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6. Reputation Experience Management (RXM)

4.4

This tool focuses not just on reactive damage control but on actively shaping customer experience across every digital touch point, especially in today's review driven and socially connected world , Ensures accurate business listings across directories.Read all insights and reviews for Reputation Experience Management (RXM)

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7. SOCi

4

It can be a little frustrating to use at first. But once you get used to it, it works great. Read all insights and reviews for SOCi

Where Birdeye Scored Higher

Better at service and support
Better evaluation and contracting

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8. Synup

3.3

Good overall experience but not the best was easy to implement but didn't always match our needs Read all insights and reviews for Synup

Where Birdeye Scored Higher

Better at service and support
Easier to integrate and deploy

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