Overview
Product Information on Podium
Updated 13th October 2025
What is Podium?
Podium Pricing
Overall experience with Podium
Senior Designer
<50M USD, IT ServicesFAVORABLE
“Podium's Highs and Lows: User Experience Unwrapped”
Podium is great for businesses looking to improve and boost their online reputation. It is easier and more efficient in customer communication by combining chats, reviews, and feedback in one application.
ANALYTICS STRATEGIST
<50M USD, IT ServicesCRITICAL
“Podium Support Delays Disrupt Effectiveness of the Product”
The product itself is good and is nice to have on our websites, but the downfall is integrating it into our reporting data base so our customers can get consistent data on leads.
About Company
Company Description
Established in 2014, Podium aims at altering the communication landscape for local businesses. It stemmed from a need to manage customer reviews more efficiently and has since grown into a comprehensive multi-product platform that facilitates a contemporary approach to conducting local business. Podium not only simplifies the process of garnering customer reviews but also aids local businesses in managing payments and communications. Moreover, the platform provides functionalities for executing text marketing campaigns. Thus, Podium is geared toward equipping local businesses with the necessary tools for success.
Company Details
Company type
Private
Year Founded
2014
Head office location
Lehi, United States
Number of employees
1001 - 5000
Website
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- Senior Designer<50M USDIT ServicesReview Source
Podium's Highs and Lows: User Experience Unwrapped
Podium is great for businesses looking to improve and boost their online reputation. It is easier and more efficient in customer communication by combining chats, reviews, and feedback in one application. - ANALYTICS STRATEGIST<50M USDIT ServicesReview Source
Podium Support Delays Disrupt Effectiveness of the Product
The product itself is good and is nice to have on our websites, but the downfall is integrating it into our reporting data base so our customers can get consistent data on leads. - MANAGER, IT SECURITY AND RISK MANAGEMENT1B-10B USDEnergy and UtilitiesReview Source
Podium: Bolstering Online Reputations with Centralized Customer Engagement
Podium is powerful tool for customer communication, enhancing engagement, streamlining business operations.Main strength is centralizing customer interactions, boosting online reputations and offering simple payment solutions - DIGITAL & COMMUNICATIONS DIRECTOR50M-1B USDServices (non-Government)Review Source
Podium: Pioneering Tools for Boosting Customer Reviews and Ratings
Podium is an innovator. We started using this tool for online review solicitation and have since scaled out to use their software for so much more. Their texting and payments features are particularly impressive. - CUSTOMER SERVICE & SUPPORT ASSOCIATE50M-1B USDInsurance (except health)Review Source
Tackling Communication Challenges for Improved Business Ratings
I love that I can communicate with customers and send invitations to improve our google and BBB ratings. Customers are also able to call and send messages back.
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