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  1. Home
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  3. Bizzabo Event Experience OS
Logo of Bizzabo Event Experience OS

Bizzabo Event Experience OS

byBizzabo
in Event Marketing and Management Platforms
4.6

Overview

Product Information on Bizzabo Event Experience OS

Updated 19th December 2023

What is Bizzabo Event Experience OS?

The Bizzabo Event Experience OS is a data-rich open platform that allows Event Experience Leaders to manage events, engage audiences, activate communities, and deliver powerful business outcomes — while keeping attendee data private and secure. Bizzabo powers the events of world-leading brands — from Fortune 100 enterprise organizations and financial institutions to creative agencies and scaling tech companies.

Bizzabo Event Experience OS Pricing

Bizzabo Event Experience OS Product Images

Bizzabo Dashboard
Bizzabo Dashboard
Bizzabo Events
Bizzabo Events
Kilk on-site badging Tech
Kilk on-site badging Tech

Overall experience with Bizzabo Event Experience OS

Director of Marketing
500M - 1B USD, IT Services
FAVORABLE

“Overall Experience with Bizzabo Has Been Exceptional - A True Partner in Modern Event Execution”

5.0
Nov 28, 2025
Bizzabo has been a game changer for our global events program. As someone who oversees complex, high-value experiences across multiple regions, I've been consistently impressed by the platform's flexibility, reliability & depth. It's clear Bizzabo was designed by people who understand the realities of events - not just the theory. The on boarding process was smooth with outstanding support from their customer success team. They took the time to understand our ecosystem, our workflows & our business outcomes & helped us embed the platform seamlessly into our marketing and events operations. From registration to onsite check-in, session management, analytics & audience engagement, the platform works beautifully. It has reduced friction for both our internal teams & attendees & we've gained more insights & visibility into event performance than ever before. The data layer in particular has enabled us to tell a more compelling ROI story to leadership. Their onsite solutions are fast, stable & intuitive - exactly what is needed in high-pressure, high volume environments. Their continued innovation, especially in the hybrid & experiential space, makes them feel like a long term strategic partner rather than just a vendor. What truly stands out is the human element. The Bizzabo team is pro-active, thoughtful & genuinely invested in our success. They bring ideas, best practices & strategic perspective that elevate our entire event experience.
Senior Event Manager
<50M USD, Media
CRITICAL

“User-friendly yet limited - Effective for simple events, but challenging for complex ones”

3.0
Feb 25, 2025
Bizzabo is quite user-friendly and simple to use; however, it's got its limitations. We faced several issues when we first implemented the platform in our company, and while it's much better now, there are still a few things we are trying to have updated. For example, we've been raising concerns for over a year about the numerous steps involved when transferring tickets, which results in missing data and extra work from our team, who then have to follow up with clients to obtain the missing information. The Bizzabo customer success team has always been responsive and tried to assist - but there are limitations on what they can get the developers to address. I recommend this platform for simpler events. For more complex ones, it can sometimes be a bit challenging. We've found our workarounds, but there's more we'd like to see improved.

About Company

Company Description

Updated 13th October 2023

Bizzabo powers immersive in-person, virtual, and hybrid experiences. The Bizzabo Event Experience OS is a data-rich open platform that allows Event Experience Leaders to manage events, engage audiences, activate communities, and deliver powerful business outcomes — while keeping attendee data Privately Held and secure. Bizzabo powers the events of world-leading brands — from Fortune 100 enterprise organizations and financial institutions to creative agencies and scaling tech companies. Bizzabo was founded in 2011 by Boaz Katz, Alon Alroy, and Eran Ben-Shushan, and is headquartered in New York and Tel Aviv.

Company Details

Updated 26th February 2025
Year Founded
2011
Head office location
New York, United States
Number of employees
201 - 500
Website
https://www.bizzabo.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Bizzabo Event Experience OS
Reviewer Insights for: Bizzabo Event Experience OS
Deciding Factors: Bizzabo Event Experience OS Vs. Market Average
Performance of Bizzabo Event Experience OS Across Market Features

Bizzabo Event Experience OS Likes & Dislikes

Like

The power of the platform The team that drives & surrounds it Ease of use

Like

It's simple and user-friendly when setting up events and tickets.

Like

Security. Easy customization of URL. in - email branding. UX design is easy to use. Auto and scheduled email campaigns. Good quality and variety of meeting platform solutions. Integration with Applications. Bizzabo Mobile App and Check-in experience. Very good support from the Support agents.

Dislike

While my feedback isn't directed at Bizzabo itself, the 3rd party partner responsible for creating & implementing our brand approved templates could be more efficient and pro-active. The process took longer than expected with considerable back & forth required to meet our standards. This added unnecessary time to our timelines and ultimately caused delays to our internal launch schedule. I would love to see tighter oversight or improved co-ordination here as the core Bizzabo experience is excellent.

Dislike

As per the above, the limitations on the ticket transfer that results in missing data and extra work; Limitations on the badge printer that you can use (was quite challenging when I first had to set it up - you have to buy a specific printer, and can only print through iPad, not a phone or laptop, so we had to buy iPads as well); Limitations on the agenda layout on the website and app when it comes to events with multiple streams at the same time (they all show under the same page, and there's no way to create different pages at the moment); Limitations on the website layouts created on Bizzabo - they're not very customisable; Lead scanner app is separate, and a significant cost per each exhibitor.

Dislike

The platform is continuously improving through regular updates, and there is a dedicated space for user feedback and collaboration with the development team. Wild, there are some technical limitations, as with any platform, they do not hinder our ability to work effectively. With the support of Bizzabo's customer service team, we have always been able to find suitable workarounds and solutions when needed.

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Peer Discussions

Bizzabo Event Experience OS Reviews and Ratings

4.6

(71 Ratings)

Rating Distribution

5 Star
56%
4 Star
42%
3 Star
1%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.5

Service & Support

4.8

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Director of Marketing
    50M-1B USD
    IT Services
    Review Source

    Overall Experience with Bizzabo Has Been Exceptional - A True Partner in Modern Event Execution

    5.0
    Nov 28, 2025
    Bizzabo has been a game changer for our global events program. As someone who oversees complex, high-value experiences across multiple regions, I've been consistently impressed by the platform's flexibility, reliability & depth. It's clear Bizzabo was designed by people who understand the realities of events - not just the theory. The on boarding process was smooth with outstanding support from their customer success team. They took the time to understand our ecosystem, our workflows & our business outcomes & helped us embed the platform seamlessly into our marketing and events operations. From registration to onsite check-in, session management, analytics & audience engagement, the platform works beautifully. It has reduced friction for both our internal teams & attendees & we've gained more insights & visibility into event performance than ever before. The data layer in particular has enabled us to tell a more compelling ROI story to leadership. Their onsite solutions are fast, stable & intuitive - exactly what is needed in high-pressure, high volume environments. Their continued innovation, especially in the hybrid & experiential space, makes them feel like a long term strategic partner rather than just a vendor. What truly stands out is the human element. The Bizzabo team is pro-active, thoughtful & genuinely invested in our success. They bring ideas, best practices & strategic perspective that elevate our entire event experience.
  • EVENT COORINATOR
    10B+ USD
    IT Services
    Review Source

    Consistent Event Experiences Enabled by Customization and Responsive Customer Assistance

    5.0
    Nov 6, 2025
    We have been using Bizzabo for the past four years and it has proven to be a reliable and stable event management platform. Most of our events involve external customers and guest presenters, and we particularly value the flexibility to customise event webpages to align with each product's unique requirements. This level of customisation has allowed us to deliver consistent, high quality experiences across all our events.
  • Operations Manager
    1B-10B USD
    Software
    Review Source

    Bizzabo: Elevated and Easy to Use Event Platform with World Class Support

    5.0
    Dec 2, 2025
    Bizzabo has been an incredible business partner and provides an outstanding event management solution for our team. We have been happy customers since 2021 and really appreciate their dedicated support, commitment to innovation and the continued improvements they make to elevate the event experience for our customers. The platform is robust, easy to use and has supported all of our events, from our large roadshows (100+ cities) and major conferences to smaller virtual events.
  • GLOBAL IS PREMIUM SUPPORT LEAD
    10B+ USD
    Energy and Utilities
    Review Source

    Strong Collaboration with Bizzabo Marked by Responsiveness and Customer Focus

    5.0
    Nov 5, 2025
    Over the last couple of years, the partnership has grown & improved immensely. What we have & see now with Bizzabo is that our business relationship has grown to a true 'partnership' - not the old, classic customer/supplier relationship. It's way more than that and I am (and I know many of my colleagues also are) really grateful for this.
  • Marketing Associate
    1B-10B USD
    Banking
    Review Source

    Bizzabo Streamlines Event Setup and Automates Guest Registration Efficiently

    5.0
    Nov 5, 2025
    I really enjoy using Bizzabo - the platform is incredibly intuitive and makes setting up my event websites quick and easy. It's a great tool for streamlining the entire process.
...
Showing Result 1-5 of 71

Recommended Gartner Research

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  • Magic Quadrant for Event Marketing and Management Platforms

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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