Overview
Product Information on Bizzabo Event Experience OS
What is Bizzabo Event Experience OS?
Bizzabo Event Experience OS Pricing
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Overall experience with Bizzabo Event Experience OS
“Overall Experience with Bizzabo Has Been Exceptional - A True Partner in Modern Event Execution”
“User-friendly yet limited - Effective for simple events, but challenging for complex ones”
About Company
Company Description
Bizzabo powers immersive in-person, virtual, and hybrid experiences. The Bizzabo Event Experience OS is a data-rich open platform that allows Event Experience Leaders to manage events, engage audiences, activate communities, and deliver powerful business outcomes — while keeping attendee data Privately Held and secure. Bizzabo powers the events of world-leading brands — from Fortune 100 enterprise organizations and financial institutions to creative agencies and scaling tech companies. Bizzabo was founded in 2011 by Boaz Katz, Alon Alroy, and Eran Ben-Shushan, and is headquartered in New York and Tel Aviv.
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User Sentiment About Bizzabo Event Experience OS
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Bizzabo Event Experience OS Likes & Dislikes
The power of the platform The team that drives & surrounds it Ease of use
It's simple and user-friendly when setting up events and tickets.
Bizzabo has a laser focus on integrated functionality and a modern and friendly UX/UI. As our attendee and sponsor experience is a top priority, this strength very much aligns with the needs of our customers. Many event technology providers grow through acquisition and often disregard how the various pieces of the overall stack work together. Bizzabo is committed to ensuring that integration of the end-to-end experience is a consistent priority. Lastly, the customer support and success teams are exceptional. You are a name, not a number.
While my feedback isn't directed at Bizzabo itself, the 3rd party partner responsible for creating & implementing our brand approved templates could be more efficient and pro-active. The process took longer than expected with considerable back & forth required to meet our standards. This added unnecessary time to our timelines and ultimately caused delays to our internal launch schedule. I would love to see tighter oversight or improved co-ordination here as the core Bizzabo experience is excellent.
As per the above, the limitations on the ticket transfer that results in missing data and extra work; Limitations on the badge printer that you can use (was quite challenging when I first had to set it up - you have to buy a specific printer, and can only print through iPad, not a phone or laptop, so we had to buy iPads as well); Limitations on the agenda layout on the website and app when it comes to events with multiple streams at the same time (they all show under the same page, and there's no way to create different pages at the moment); Limitations on the website layouts created on Bizzabo - they're not very customisable; Lead scanner app is separate, and a significant cost per each exhibitor.
On select occasions, attendees have faced some challenges with Bizzabo's mobile app, citing it is buggy. This is largely a user issue if the attendee is using an incredibly dated device or hasn't updated to the latest version, however this isn't always the most obvious to the average attendee. In Bizzabo's pursuit of continual and rapid innovation, certain beta features may be buggy at the onset of rollout. That said, the Bizzabo team allows you to choose to opt-in or opt-out of beta feature rollouts. Our perspective as a company is to opt-in to beta features but simply ensure attendees understand that the capabilities are, in fact, still in a testing phase.
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Peer Discussions
Bizzabo Event Experience OS Reviews and Ratings
- Director of Marketing50M-1B USDIT ServicesReview Source
Overall Experience with Bizzabo Has Been Exceptional - A True Partner in Modern Event Execution
Bizzabo has been a game changer for our global events program. As someone who oversees complex, high-value experiences across multiple regions, I've been consistently impressed by the platform's flexibility, reliability & depth. It's clear Bizzabo was designed by people who understand the realities of events - not just the theory. The on boarding process was smooth with outstanding support from their customer success team. They took the time to understand our ecosystem, our workflows & our business outcomes & helped us embed the platform seamlessly into our marketing and events operations. From registration to onsite check-in, session management, analytics & audience engagement, the platform works beautifully. It has reduced friction for both our internal teams & attendees & we've gained more insights & visibility into event performance than ever before. The data layer in particular has enabled us to tell a more compelling ROI story to leadership. Their onsite solutions are fast, stable & intuitive - exactly what is needed in high-pressure, high volume environments. Their continued innovation, especially in the hybrid & experiential space, makes them feel like a long term strategic partner rather than just a vendor. What truly stands out is the human element. The Bizzabo team is pro-active, thoughtful & genuinely invested in our success. They bring ideas, best practices & strategic perspective that elevate our entire event experience. - Managing Director, Events<50M USDServices (non-Government)Review Source
The Most Innovative Event Technology Solution
Bizzabo is the leading event technology solution on the market at this time. From capabilities to customer service/success to attendee experience, Bizzabo's product suite consistently and reliably supports our entire event ecosystem. Having utilized a number of other event technology providers, you feel Bizzabo's focus on an innovative and cutting edge product development roadmap to serve not just the now and next, but also offer opportunities to surprise and delight attendees with the next generation of event ecosystem features, from AI-powered attendee matchmaking to SmartBadge technology. - EVENT COORINATOR10B+ USDIT ServicesReview Source
Consistent Event Experiences Enabled by Customization and Responsive Customer Assistance
We have been using Bizzabo for the past four years and it has proven to be a reliable and stable event management platform. Most of our events involve external customers and guest presenters, and we particularly value the flexibility to customise event webpages to align with each product's unique requirements. This level of customisation has allowed us to deliver consistent, high quality experiences across all our events. - Operations Manager1B-10B USDSoftwareReview Source
Bizzabo: Elevated and Easy to Use Event Platform with World Class Support
Bizzabo has been an incredible business partner and provides an outstanding event management solution for our team. We have been happy customers since 2021 and really appreciate their dedicated support, commitment to innovation and the continued improvements they make to elevate the event experience for our customers. The platform is robust, easy to use and has supported all of our events, from our large roadshows (100+ cities) and major conferences to smaller virtual events. - GLOBAL IS PREMIUM SUPPORT LEAD10B+ USDEnergy and UtilitiesReview Source
Strong Collaboration with Bizzabo Marked by Responsiveness and Customer Focus
Over the last couple of years, the partnership has grown & improved immensely. What we have & see now with Bizzabo is that our business relationship has grown to a true 'partnership' - not the old, classic customer/supplier relationship. It's way more than that and I am (and I know many of my colleagues also are) really grateful for this.