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  1. Home
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  3. Zoom Events
Logo of Zoom Events

Zoom Events

byZoom
in
4.5
2025
Market Presence: Event Marketing and Management Platforms, Meeting Solutions

Overview

Product Information on Zoom Events

Updated 13th October 2025

What is Zoom Events?

Zoom Events is a software designed to facilitate the management and hosting of virtual and hybrid events. It enables organizations to create, customize, and manage a variety of event formats, including conferences, expos, summits, and multi-session events. The software offers features such as ticketing, registration, branded event hubs, session streaming, audience engagement tools, and analytics to track event performance. It aims to address the business need for interactive online event delivery, streamlined attendee management, and post-event reporting, supporting organizations in connecting with large audiences through a single platform.

Zoom Events Pricing

Zoom Events software follows a subscription-based pricing model with various tiers based on the number of hosts and event capacity. Pricing varies depending on factors such as attendee limits and feature access, including options for annual or monthly billing. The software offers different plans to accommodate individual, business, and enterprise requirements related to event management and hosting.

Overall experience with Zoom Events

MARKETING CONTENT EDITOR
<50M USD, Services (non-Government)
FAVORABLE

“Reliable for training events, especially with external users and volunteers (in a nonprofit environment)”

5.0
Jan 20, 2026
As a nonprofit organization, I have used Zoom Events mainly for online training events involving volunteers, staff and external speakers. Structured events with multiple sessions, different hosts, live presentations and Q&A moments. Overall, the experience has been very positive: the platform is stable, easy for attendees to access and reliable when managing different speakers. From a marketing perspective, it allows us to promote a single online event with a clear agenda.
Marketing Manager
<50M USD, Media
CRITICAL

“Easy and simple tool to use but real-time support would be great”

3.0
Jan 31, 2026
Overall, using Zoom Events has been a good and easy-to-use experience for conducting group sessions. Though there is a bit of a learning curve for some elements and I wish there were at times better and faster ways to contact Zoom customer service when we have them.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Meeting Solutions

About Company

Company Description

Updated 21st January 2025

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2011
Head office location
San Jose, United States
Number of employees
5001 - 10000
Website
https://www.zoom.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Zoom Events
Reviewer Insights for: Zoom Events
Deciding Factors: Zoom Events Vs. Market Average
Performance of Zoom Events Across Market Features

Zoom Events Likes & Dislikes

Like

Reliability during live sessions: we hosted online training with dozens of participants and the sessions ran smoothly without any issues. Support for multiple speakers and roles: it's easy to coordinate various people from different locations. Low barrier for participants: guests are already familiar with Zoom, and that makes it easy to onboard.

Like

(1) Feasibility of using the service, (2) ability to host group events, (3) setting up reminders for a particular Zoom event.

Like

Zoom is the best tool for video conferencing, webinars and virtual events. Its user-friendly interface makes it super easy to use, and I like how it is highly customizable, easy to brand, and the support team has really been incredible in helping us navigate the platform.

Dislike

Limited branding and customization options. Setup phase: creating an event with different roles and permissions requires time and tests. Basic analytics for marketing purposes.

Dislike

Wish there was an easier and faster way to get answers in the moment from Zoom.

Dislike

For more than 5 years we have been using Zoom Events and there is nothing that I like least about it.

Top Zoom Events Alternatives

Logo of Zoom Meetings
1. Zoom Meetings
4.5
(6284 Ratings)
Logo of Microsoft Teams
2. Microsoft Teams
4.5
(3665 Ratings)
Logo of Webex Suite
3. Webex Suite
4.5
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Peer Discussions

Zoom Events Reviews and Ratings

4.5

(181 Ratings)

Rating Distribution

5 Star
55%
4 Star
39%
3 Star
6%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • MARKETING CONTENT EDITOR
    <50M USD
    Services (non-Government)
    Review Source

    Reliable for training events, especially with external users and volunteers (in a nonprofit environment)

    5.0
    Jan 20, 2026
    As a nonprofit organization, I have used Zoom Events mainly for online training events involving volunteers, staff and external speakers. Structured events with multiple sessions, different hosts, live presentations and Q&A moments. Overall, the experience has been very positive: the platform is stable, easy for attendees to access and reliable when managing different speakers. From a marketing perspective, it allows us to promote a single online event with a clear agenda.
  • Project Manager
    <50M USD
    Miscellaneous
    Review Source

    Hosting Large Events Seamlessly Through Zoom Events Platform

    5.0
    Feb 23, 2026
    My experience with Zoom has been awesome. What I like most about it is its accessibility from iPhone and Google Play Store as well as on the tablets and computer. It's the best tool with tons of features which are very helpful during large events . I'm pretty satisfied with Zoom Events. We have successfully hosted many events with Zoom and never faced issues with audio, video or audience interaction.
  • SOFTWARE DEVELOPER
    10B+ USD
    IT Services
    Review Source

    Hybrid Event Hosting Made Easy, but Branding Options Remain Limited

    4.0
    Dec 25, 2025
    Zoom events has been a reliable and easy to use platform for hosting virtual and hybrid events. It builds on the familiar Zoom meeting experience while adding event-specific features such as registration, agendas and attendee engagement.
  • ENGINEER
    1B-10B USD
    Telecommunication
    Review Source

    Integrated Event Management Features Impress But Setup Complexity Remains a Concern

    4.0
    Sep 24, 2025
    Our organization's experience with Zoom events has been largely positive. As a company that's already invested in the Zoom ecosystem, the transition to using Zoom Events for our larger virtual gatherings was a natural and efficient step.
  • CONTENT SPECIALIST
    50M-1B USD
    Services (non-Government)
    Review Source

    Managing Large Audiences Made Simple With Zoom Events Despite Multi-Session Challenges

    4.0
    Nov 12, 2025
    Zoom Events has been a reliable and user-friendly platform for hosting webinars and CLE programs. It streamlines event setup, registration and deliver, making it easy to manage both large and small audiences.
...
Showing Result 1-5 of 187

Recommended Gartner Research

  • Critical Capabilities for Event Marketing and Management Platforms
  • Magic Quadrant for Event Marketing and Management Platforms

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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