• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Zoom Events
Logo of Zoom Events

Zoom Events

byZoom
in
4.5
2025
Market Presence: Event Marketing and Management Platforms, Meeting Solutions

Overview

Product Information on Zoom Events

Updated 13th October 2025

What is Zoom Events?

Zoom Events is a software designed to facilitate the management and hosting of virtual and hybrid events. It enables organizations to create, customize, and manage a variety of event formats, including conferences, expos, summits, and multi-session events. The software offers features such as ticketing, registration, branded event hubs, session streaming, audience engagement tools, and analytics to track event performance. It aims to address the business need for interactive online event delivery, streamlined attendee management, and post-event reporting, supporting organizations in connecting with large audiences through a single platform.

Zoom Events Pricing

Zoom Events software follows a subscription-based pricing model with various tiers based on the number of hosts and event capacity. Pricing varies depending on factors such as attendee limits and feature access, including options for annual or monthly billing. The software offers different plans to accommodate individual, business, and enterprise requirements related to event management and hosting.

Overall experience with Zoom Events

Marketing Manager
50M - 250M USD, Media
FAVORABLE

“Reliable enterprise events platform which is stable and has good Analytics ”

4.0
Mar 1, 2026
the platform works well for large organisations like ours and I already had experience using this prior. Stability and streaming reliability has been strong. We also found the registration management and reporting to be good for tracking engagement and attendance. customisation options could be more flexible. Also the engagement layer is pretty basic.
Marketing Manager
<50M USD, Media
CRITICAL

“Easy and simple tool to use but real-time support would be great”

3.0
Jan 31, 2026
Overall, using Zoom Events has been a good and easy-to-use experience for conducting group sessions. Though there is a bit of a learning curve for some elements and I wish there were at times better and faster ways to contact Zoom customer service when we have them.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Meeting Solutions

About Company

Company Description

Updated 21st January 2025

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2011
Head office location
San Jose, United States
Number of employees
5001 - 10000
Website
https://www.zoom.com

Do You Manage Peer Insights at Zoom?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Zoom Events
Reviewer Insights for: Zoom Events
Deciding Factors: Zoom Events Vs. Market Average
Performance of Zoom Events Across Market Features

Zoom Events Likes & Dislikes

Like

1) Strong stability and streaming quality 2) Seamless integration with existing infrastructure 3) Familiar interface makes onboarding easy 4) Good Analytics

Like

(1) Feasibility of using the service, (2) ability to host group events, (3) setting up reminders for a particular Zoom event.

Like

Reliability during live sessions: we hosted online training with dozens of participants and the sessions ran smoothly without any issues. Support for multiple speakers and roles: it's easy to coordinate various people from different locations. Low barrier for participants: guests are already familiar with Zoom, and that makes it easy to onboard.

Dislike

1) networking and expo experience is less immersive 2) limited branding options 3) Engagement tools are basic could be better 4) pricing scales up very fast in events

Dislike

Wish there was an easier and faster way to get answers in the moment from Zoom.

Dislike

Limited branding and customization options. Setup phase: creating an event with different roles and permissions requires time and tests. Basic analytics for marketing purposes.

Top Zoom Events Alternatives

Logo of Zoom Meetings
1. Zoom Meetings
4.5
(6286 Ratings)
Logo of Microsoft Teams
2. Microsoft Teams
4.5
(3667 Ratings)
Logo of Webex Suite
3. Webex Suite
4.5
(3261 Ratings)
View All Alternatives

Peer Discussions

Zoom Events Reviews and Ratings

4.5

(184 Ratings)

Rating Distribution

5 Star
54%
4 Star
40%
3 Star
6%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Marketing Manager
    50M-1B USD
    Media
    Review Source

    Reliable enterprise events platform which is stable and has good Analytics

    4.0
    Mar 1, 2026
    the platform works well for large organisations like ours and I already had experience using this prior. Stability and streaming reliability has been strong. We also found the registration management and reporting to be good for tracking engagement and attendance. customisation options could be more flexible. Also the engagement layer is pretty basic.
  • MARKETING CONTENT EDITOR
    <50M USD
    Services (non-Government)
    Review Source

    Reliable for training events, especially with external users and volunteers (in a nonprofit environment)

    5.0
    Jan 20, 2026
    As a nonprofit organization, I have used Zoom Events mainly for online training events involving volunteers, staff and external speakers. Structured events with multiple sessions, different hosts, live presentations and Q&A moments. Overall, the experience has been very positive: the platform is stable, easy for attendees to access and reliable when managing different speakers. From a marketing perspective, it allows us to promote a single online event with a clear agenda.
  • Project Manager
    <50M USD
    Miscellaneous
    Review Source

    Hosting Large Events Seamlessly Through Zoom Events Platform

    5.0
    Feb 23, 2026
    My experience with Zoom has been awesome. What I like most about it is its accessibility from iPhone and Google Play Store as well as on the tablets and computer. It's the best tool with tons of features which are very helpful during large events . I'm pretty satisfied with Zoom Events. We have successfully hosted many events with Zoom and never faced issues with audio, video or audience interaction.
  • SOFTWARE DEVELOPER
    10B+ USD
    IT Services
    Review Source

    Hybrid Event Hosting Made Easy, but Branding Options Remain Limited

    4.0
    Dec 25, 2025
    Zoom events has been a reliable and easy to use platform for hosting virtual and hybrid events. It builds on the familiar Zoom meeting experience while adding event-specific features such as registration, agendas and attendee engagement.
  • CONTENT SPECIALIST
    50M-1B USD
    Services (non-Government)
    Review Source

    Managing Large Audiences Made Simple With Zoom Events Despite Multi-Session Challenges

    4.0
    Nov 12, 2025
    Zoom Events has been a reliable and user-friendly platform for hosting webinars and CLE programs. It streamlines event setup, registration and deliver, making it easy to manage both large and small audiences.
...
Showing Result 1-5 of 190

Recommended Gartner Insights

  • Critical Capabilities for Event Marketing and Management Platforms
  • Magic Quadrant for Event Marketing and Management Platforms

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.