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  3. Blue Prism Intelligent Automation Platform
Logo of Blue Prism Intelligent Automation Platform

Blue Prism Intelligent Automation Platform

bySS&C Blue Prism
in
4.3
Market Presence: Robotic Process Automation, Business Process Automation Tools

Overview

Product Information on Blue Prism Intelligent Automation Platform

Updated 19th April 2023

What is Blue Prism Intelligent Automation Platform?

SS&C Blue Prism allows organizations to deliver transformational business value via their intelligent automation platform. SS&C Blue Prism empowers organizations to achieve their business outcomes with solutions like Business Process Management (BPM) and Intelligent Document Processing (IDP). SS&C Blue Prism’s products connect people and digital workers to improve efficiency, maintain governance and digitize data quickly and accurately. SS&C Blue Prism offers total automation journeys to meet business outcomes driven by innovation. SS&C Blue Prism enterprise-wide software provides full control and governance, allowing businesses to react quickly to continuous change. With 20,000+ customers, SS&C Blue Prism has the tools to develop new ways of working and return exponential value to the business.

Blue Prism Intelligent Automation Platform Pricing

Blue Prism Intelligent Automation Platform Product Images

SS&C Blue Prism processor
SS&C Blue Prism processor
SS&C Blue Prism Doc.Automation
SS&C Blue Prism Doc.Automation

Overall experience with Blue Prism Intelligent Automation Platform

SOFTWARE DEVELOPER
500M - 1B USD, Energy and Utilities
FAVORABLE

“Broad Process Automation Scope Offset By Scheduling And Browser Plugin Limitations”

4.0
Sep 10, 2025
It's a good tool for automation. We have been using it for a few years, and it is reliable and has some really nice features. Meets our needs for an RPA application. The interface for the product is very easy to learn and use, but there is somewhat of a learning curve for non-technical users when they first try the software.
RPA ENGINEER
500M - 1B USD, Consumer Goods
CRITICAL

“High Compliance Standards and Control Offset by Scalability and Licensing Challenges”

3.0
Oct 22, 2025
great product in terms of security and compliance at its core- but bit expensive and hard to scale for citizen developers

About Company

Company Description

Updated 22nd March 2024

SS&C Blue Prism helps customers in over 170 countries and 2000 businesses, including Fortune 500 and Public Company sector organizations, to unlock the potential of intelligent automation at scale, delivering transformational business value. SS&C Blue Prism’s intelligent automation platform partners with people, organizations and technologies to automate end-to-end business processes through digital resources. A digital workforce increases process efficiency, reduces operating costs and returns millions of hours to staff to focus on higher-value work. Intelligent automation removes tedious and manual work, dramatically improving efficiency and boosting employee satisfaction with paths to career growth.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2001
Head office location
Warrington, U.K.
Website
https://blueprism.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Blue Prism Intelligent Automation Platform
Reviewer Insights for: Blue Prism Intelligent Automation Platform
Deciding Factors: Blue Prism Intelligent Automation Platform Vs. Market Average
Performance of Blue Prism Intelligent Automation Platform Across Market Features

Blue Prism Intelligent Automation Platform Likes & Dislikes

Like

Blue Prism provides good training which makes the product easy to use. Broad scope of business processes that can be automated. Interface makes automating processes easy. We use it for REST web services, and it works great. Very good security integration for bots that use highly sensitive data.

Like

Governance and security is robust - all the business processes are controlled and less prone to errors

Like

What I like most about the Blue Prism Intelligent Automation Platform is its enterprise grade reliability and scalability. I appreciate how Blue Prism helps streamline repetitive, rule-based tasks, freeing up employees to focus on higher value tasks. I like Blue Prism's modular design and reusable components.

Dislike

We have had some issues with the current web browser plugins. Support can be slow on non-critical issues. Scheduling for automations could be better.

Dislike

1) It's very hard to scale among citizen developers as it requires some understanding of programming logic 2.limited AI capabilities compared to its peers 3.Complex licensing structure

Dislike

It can sometimes feel less intuitive and more complex compared to newer, low-code RPA tools.

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Peer Discussions

Blue Prism Intelligent Automation Platform Reviews and Ratings

Showing data for 61 ratings and reviews for Business Process Automation Tools market. View all 972 ratings and reviews across markets for a complete picture.

4.3

(61 Ratings)

Rating Distribution

5 Star
44%
4 Star
49%
3 Star
5%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.5

Service & Support

4.3

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • SOFTWARE DEVELOPER
    50M-1B USD
    Energy and Utilities
    Review Source

    Broad Process Automation Scope Offset By Scheduling And Browser Plugin Limitations

    4.0
    Sep 10, 2025
    It's a good tool for automation. We have been using it for a few years, and it is reliable and has some really nice features. Meets our needs for an RPA application. The interface for the product is very easy to learn and use, but there is somewhat of a learning curve for non-technical users when they first try the software.
  • DATA ANALYST
    50M-1B USD
    Media
    Review Source

    A Reliable Enterprise Grade Automation Platform with Steep Learning Curve

    5.0
    Nov 6, 2025
    Blue Prism is the gold standard tool for enterprise RPA, especially in highly regulated sectors. It's a robust tool for automation and requires a serious commitment and investment. Its stability and centralized governance is truly excellent for large scale operations.
  • RPA ENGINEER
    50M-1B USD
    Consumer Goods
    Review Source

    High Compliance Standards and Control Offset by Scalability and Licensing Challenges

    3.0
    Oct 22, 2025
    great product in terms of security and compliance at its core- but bit expensive and hard to scale for citizen developers
  • IT MANAGER
    50M-1B USD
    IT Services
    Review Source

    Mature Automation Tool Faces Challenges With Interface Evolution and Cost Models

    4.0
    Sep 14, 2025
    Very mature over BPA or Robotic Process Automation. Its a very detailed tool to support different types of workflows.
  • PLM & CAD SOLUTIONS LEAD
    50M-1B USD
    Manufacturing
    Review Source

    Flexible Logic Building and Fast Deployment Highlight Blueprism’s Organizational Use

    4.0
    Oct 17, 2025
    Blueprism has been extensively used by our organization to do the Business Process Automation in several areas. The tool is flexible yet effective in building the logic which helps in automation.
...
Showing Result 1-5 of 66

Recommended Gartner Research

  • Market Guide for Business Process Automation Tools

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