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  3. BlueMarble BSS
Logo of BlueMarble BSS

BlueMarble BSS

byComviva
in
4.5
Market Presence: AI in CSP Customer and Business Operations, CSP Customer Management and Experience Solutions

Overview

Product Information on BlueMarble BSS

Updated 13th October 2025

What is BlueMarble BSS?

BlueMarble BSS is a software designed for digital business support systems, offering functionalities that include customer management, product catalog, order management, billing, and revenue management for telecom operators and service providers. The software enables organizations to streamline and automate the digital lifecycle of products and services, helping to manage subscriber relationships, launch new offerings, process orders, and oversee service monetization. Through its modular architecture, BlueMarble BSS supports integration with existing IT infrastructures, enhances the agility of business processes, and facilitates digital transformation initiatives in telecommunications and digital service ecosystems. The software addresses challenges associated with legacy systems, scalability, and operational efficiency.

BlueMarble BSS Pricing

BlueMarble BSS software employs a modular pricing model, typically structured around subscription-based fees that may vary depending on the selected modules, user tiers, and deployment scale. Pricing often reflects factors such as the number of users, required functionalities, and integration needs within telecommunications environments. Customization and professional services can result in additional charges based on specific implementation requirements.

Overall experience with BlueMarble BSS

MANAGER, IT SECURITY AND RISK MANAGEMENT
<50M USD, Manufacturing
FAVORABLE

“Complex Business Operations Simplified Despite The Learning Curve”

4.0
Jan 24, 2025
The product is valued for its modular architecture, real-time capabilities and ability to streamline complex business operations.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 25th July 2024

Comviva is a company dedicated to enhancing digital experiences around the world. The firm's expansive array of digital tools and platforms offers an accelerated market entry path with a flexible approach. These tools are designed to fit the changing requirements of their customers, fostering growth and transformation while improving efficiency. Comviva's primary goal is to optimize customer life cycle benefits while making large-scale digital transitions manageable. The firm collaborates with global organizations in the communication and finance sectors, offering solutions to promptly address issues and facilitate transformation for the future. Comviva's solutions are used by a large number of communication service providers and financial institutions across many countries, providing digital and mobility advantages to countless individuals globally.

Company Details

Updated 17th December 2025
Company type
Private
Year Founded
1999
Head office location
Gurgaon, India
Number of employees
1001 - 5000
Annual Revenue
50M-250M USD
Website
http://www.comviva.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: BlueMarble BSS
Performance of BlueMarble BSS Across Market Features

BlueMarble BSS Likes & Dislikes

Like

The modularity and real-time processing capabilities of this product are often the most appreciated features.

Like

big selection of system integration models

Like

It is a useful platform for managing business systems. It provides great real time insights, and supports billing and customer management so overall a helpful tool.

Dislike

The steep learning curve & potential customization challenges are common dislikes about this product.

Dislike

product is not easily customizable and has a limited user community.

Dislike

I don't feel this tool has any dislikes but it is little challenging for someone who is not very familiar with using computer and may need some time to adapt in using it.

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Peer Discussions

BlueMarble BSS Reviews and Ratings

4.5

(17 Ratings)

Rating Distribution

5 Star
35%
4 Star
65%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • MANAGER, IT SECURITY AND RISK MANAGEMENT
    <50M USD
    Manufacturing
    Review Source

    Complex Business Operations Simplified Despite The Learning Curve

    4.0
    Jan 24, 2025
    The product is valued for its modular architecture, real-time capabilities and ability to streamline complex business operations.
  • GIS ANALYST
    50M-1B USD
    Energy and Utilities
    Review Source

    Exploring System Integration Models: A Diverse Selection

    4.0
    Jan 13, 2025
    Provides solutions for client management, sales and monetization platforms.
  • DATA AND ANALYTICS MANAGER
    <50M USD
    IT Services
    Review Source

    Great Platform For Billing and Customer Management

    5.0
    Dec 3, 2024
    It is a great and reliable platform for billing and customer management. We have been using it and it has improved our productivity with overall profitability in revenue generation. Making things simple and easy.
  • DATA AND ANALYTICS MANAGER
    <50M USD
    IT Services
    Review Source

    Great for transforming Company Operations with Integrated Billing and Payrol

    5.0
    Nov 29, 2024
    This is a great platform to simplify IT infrastructure of the company. We majorly used this tool to manage billing and payroll and it was great experience for us.
  • CEO
    <50M USD
    Services (non-Government)
    Review Source

    BlueMarble BSS: Enhancing Business Support Systems

    4.0
    Nov 15, 2024
    Implementing BlueMarble has significantly enhanced our business support systems, offering a comprehensive suite of billing, customer management and revenue assurance.
Showing Result 1-5 of 17

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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