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Logo of Box

Box

byBox
in
4.4
Market Presence: Document Management, Electronic Signature

Overview

Product Information on Box

Updated 4th May 2026

What is Box?

Box is one secure, AI-powered platform that combines file sharing, document management, workflow automation, e-signature, and AI tools in one place, reducing tool sprawl and improving visibility across all files. Organizations use Box for secure internal and external collaboration, knowledge management, contract lifecycle management, onboarding, controlled documents, and audit-ready archiving. For teams adopting AI, Box is designed to connect AI to business content with permissions, governance, and auditability in one file system. The platform also supports compliance and security needs with features such as access controls, retention, classification, and protections for regulated environments, including support for requirements such as HIPAA and FINRA.

Box Pricing

Box software uses a subscription-based pricing model, offering multiple plans that vary by storage capacity, number of users, and included features such as collaboration, security, and administrative controls. Subscription plans are typically charged on a per user, per month basis, with options for individuals, small teams, and larger organizations. Enterprise plans include advanced features and customizations. Free trials may be available for some plans.

Overall experience with Box

Specialist Creative Designer
50M - 250M USD, Media
FAVORABLE

“Box Provides Intuitive Interface and Reliable File Management With Security Features”

5.0
Mar 23, 2026
The overall experience of box is highly smooth, reliable and professional, offering a clean and inituitive interface that makes file management effortless along with strong security feature, seamless syncing across devices and efficient collaboration tools that allow teams to share, edit and organise content easily. Ultimately making it a dependable and scalable solution for both personal use and business environment.
MANAGING DIRECTOR
<50M USD, IT Services
CRITICAL

“Box Offers Strong Security Features and a solid API”

3.0
Nov 14, 2025
We have used Box for several years, both for internal file storage and sharing/receiving files securely to/from customers. We generally found it easy to use and consider it to be very much security-first. We were able to easily integrate with internal tools using the Box API.

About Company

Company Description

Updated 14th August 2025

Box is an Intelligent Content Management platform that enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical data, and transform business workflows with agentic AI. Founded in 2005, Box simplifies work for over 100,000 organizations, from fast-growing startups to global brand names. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

Company Details

Updated 14th August 2025
Company type
Public
Year Founded
2005
Head office location
Redwood City, United States
Number of employees
1001 - 5000
Annual Revenue
1B-3B USD
Website
http://www.box.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Box Reviews and Ratings

4.4

(576 Ratings)

Rating Distribution

5 Star
46%
4 Star
44%
3 Star
10%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.4

Filter Reviews
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  • Specialist Creative Designer
    50M-1B USD
    Media
    Review Source

    Box Provides Intuitive Interface and Reliable File Management With Security Features

    5.0
    Mar 23, 2026
    The overall experience of box is highly smooth, reliable and professional, offering a clean and inituitive interface that makes file management effortless along with strong security feature, seamless syncing across devices and efficient collaboration tools that allow teams to share, edit and organise content easily. Ultimately making it a dependable and scalable solution for both personal use and business environment.
  • Software Engineer
    <50M USD
    IT Services
    Review Source

    Box Slaps with Large Storage Capacity, Solid Security and Version control for efficient Document collaboration

    5.0
    Jun 8, 2026
    Truly phenomenal with large storage capacity of my documents in the cloud. Effective with file synchronization for access from all my devices from anywhere. I love it for powerful search to get what I need. Great for simultaneous editing of documents with my teams while working on the same projects.
  • Software Developer
    1B-10B USD
    Manufacturing
    Review Source

    Rapid implementation of solution under tight timelines.

    5.0
    Feb 6, 2026
    We had an urgent situation when the incumbent in this area was trying to increase our subscription cost by 100%. We select Box to replace them and has to implement it globally within 5 months, this includes migration of 30m documents. Very pleases with their colloboration and can do execution.
  • ASSOCIATE
    10B+ USD
    Banking
    Review Source

    Box Offers Straightforward Experience and Broad Integration With Popular Applications

    4.0
    Dec 17, 2025
    Not a bad cloud storage services, as a user from higher-ed experience, it feels less flashy UX / UI compare to competitors but felt very business applicable; Unfortunately cannot speak on pricing; Sharing function is easy to use as well!
  • IT Associate
    1B-10B USD
    Manufacturing
    Review Source

    Strong compliance tools, but Fed Ramp High limits feature set

    4.0
    May 27, 2026
    Great security and compliance features as well as auditing. The unlimited storage is also a plus for my company.
...
Showing Result 1-5 of 573

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User Sentiment About Box
Reviewer Insights for: Box
Deciding Factors: Box Vs. Market Average

Box Likes & Dislikes

Like

I like its seamless and user-friendly experience combined with strong security and reliable performance. It makes storing, accessing and sharing files incredibly easy across devices while the collaboration features allow teams to work efficiently in real time, make it making it dependable solution for both personal and professional use.

Like

Security is a strong point - it's easy to set up and check permissions at a granular level. Expiring links were particularly useful. Works equally well across desktop and mobile platforms. It is well supported, both at a professional and community level.

Like

Box Rocks for reliable performance as a lightweight solution for quick uploads and blazing fast sharing of documents. Terrific with solid security through access permission to protect sensitive files and documents. Easy to use and brilliant for version control to recover my files incase of loss or deletion.

Dislike

The main dislike about box is sometimes it takes a lot of time to load the files.

Dislike

Cost is the main issue - for a business of our size and with our particular use case, it becomes rather expensive. Some of our customers experienced difficulties uploading files to shared folders, which led us to switch this functionality to a different tool. Search is not as powerful as other similar file storage tools.

Dislike

Box is doing a great job for large storage capacity and in the cloud and so far has not had any challenges.