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  3. Box
Logo of Box

Box

byBox
in
4.4
Market Presence: Document Management, Electronic Signature

Overview

Product Information on Box

Updated 4th May 2026

What is Box?

Box is one secure, AI-powered platform that combines file sharing, document management, workflow automation, e-signature, and AI tools in one place, reducing tool sprawl and improving visibility across all files. Organizations use Box for secure internal and external collaboration, knowledge management, contract lifecycle management, onboarding, controlled documents, and audit-ready archiving. For teams adopting AI, Box is designed to connect AI to business content with permissions, governance, and auditability in one file system. The platform also supports compliance and security needs with features such as access controls, retention, classification, and protections for regulated environments, including support for requirements such as HIPAA and FINRA.

Box Pricing

Box software uses a subscription-based pricing model, offering multiple plans that vary by storage capacity, number of users, and included features such as collaboration, security, and administrative controls. Subscription plans are typically charged on a per user, per month basis, with options for individuals, small teams, and larger organizations. Enterprise plans include advanced features and customizations. Free trials may be available for some plans.

Overall experience with Box

Specialist Creative Designer
50M - 250M USD, Media
FAVORABLE

“Box Provides Intuitive Interface and Reliable File Management With Security Features”

5.0
Mar 23, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
MANAGING DIRECTOR
<50M USD, IT Services
CRITICAL

“Box Offers Strong Security Features and a solid API”

3.0
Nov 14, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 14th August 2025

Box is an Intelligent Content Management platform that enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical data, and transform business workflows with agentic AI. Founded in 2005, Box simplifies work for over 100,000 organizations, from fast-growing startups to global brand names. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

Company Details

Updated 14th August 2025
Company type
Public
Year Founded
2005
Head office location
Redwood City, United States
Number of employees
1001 - 5000
Annual Revenue
1B-3B USD
Website
http://www.box.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top Box Alternatives

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Peer Discussions

Box Reviews and Ratings

4.4

(571 Ratings)

Rating Distribution

5 Star
45%
4 Star
44%
3 Star
10%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Specialist Creative Designer
    50M-1B USD
    Media
    Review Source

    Box Provides Intuitive Interface and Reliable File Management With Security Features

    5.0
    Mar 23, 2026
    The overall experience of box is highly smooth, reliable and professional, offering a clean and inituitive interface that makes file management effortless along with strong security feature, seamless syncing across devices and efficient collaboration tools that allow teams to share, edit and organise content easily. Ultimately making it a dependable and scalable solution for both personal use and business environment.
  • Specialist Creative Designer
    50M-1B USD
    Media
    Review Source

    Box Provides Intuitive Interface and Reliable File Management With Security Features

    5.0
    Mar 23, 2026
    The overall experience of box is highly smooth, reliable and professional, offering a clean and inituitive interface that makes file management effortless along with strong security feature, seamless syncing across devices and efficient collaboration tools that allow teams to share, edit and organise content easily. Ultimately making it a dependable and scalable solution for both personal use and business environment.
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Recommended Gartner Insights

  • Critical Capabilities for Document Management
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Box Likes & Dislikes

Like

I like its seamless and user-friendly experience combined with strong security and reliable performance. It makes storing, accessing and sharing files incredibly easy across devices while the collaboration features allow teams to work efficiently in real time, make it making it dependable solution for both personal and professional use.

Like

I like its seamless and user-friendly experience combined with strong security and reliable performance. It makes storing, accessing and sharing files incredibly easy across devices while the collaboration features allow teams to work efficiently in real time, make it making it dependable solution for both personal and professional use.

Like

I like its seamless and user-friendly experience combined with strong security and reliable performance. It makes storing, accessing and sharing files incredibly easy across devices while the collaboration features allow teams to work efficiently in real time, make it making it dependable solution for both personal and professional use.

Dislike

Cost is the main issue - for a business of our size and with our particular use case, it becomes rather expensive. Some of our customers experienced difficulties uploading files to shared folders, which led us to switch this functionality to a different tool. Search is not as powerful as other similar file storage tools.

Dislike

Cost is the main issue - for a business of our size and with our particular use case, it becomes rather expensive. Some of our customers experienced difficulties uploading files to shared folders, which led us to switch this functionality to a different tool. Search is not as powerful as other similar file storage tools.

Dislike

Cost is the main issue - for a business of our size and with our particular use case, it becomes rather expensive. Some of our customers experienced difficulties uploading files to shared folders, which led us to switch this functionality to a different tool. Search is not as powerful as other similar file storage tools.

User Sentiment About Box
Reviewer Insights for: Box
Deciding Factors: Box Vs. Market Average