Overview
Product Information on Brandfolder
What is Brandfolder?
Brandfolder Pricing
Overall experience with Brandfolder
“Pros and Cons of Brandfolder for a D2C Startup”
“Good platform, bad sales people with a lot of turnover”
About Company
Company Description
Brandfolder, a product of Smartsheet, operates a digital asset management (DAM) platform. Designed to accommodate all sizes of organizations, Brandfolder provides a tool for professionals in fields such as marketing and design to manage, distribute, and analyze their digital assets.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Brandfolder
Performance of Brandfolder Across Market Features
Brandfolder Likes & Dislikes
-Brandfolder simplifies the process of sharing assets with my team and external stakeholders. Its ability to quickly upload assets, generate shareable links, and track downloads enhances collaboration. -Its version control feature is really a peace of mind, especially during asset updates. Being able to access previous versions while ensuring that the team only views the latest iteration gives a sense of security and accuracy in our branding efforts.
UI, Collections are nice
I love the share link feature and that you can edit share links now Being able to have our users create their own crops on photos is so time saving Customer service! - they continue to improve and add features as I ask for them. The templating feature is amazing. We love that our designers can create in Indesign but our end users have an easy web based solution to make updates to assets.
-Its limited live support availability is something can be made better. Waiting period of support can sometimes go up to 48 hours which can be a bit issue, although their team compensates for the delay with thorough assistance. -Setting up keywords for asset organization can be time consuming. Also, its visibility within the asset overview tab can be improved for better accessibility and navigation.
Was misled on some capabilities like templating (not great), feedback/reviews (not good)
Some of the service needs some UX tweaks but they have open to changes The templating feature could be a bit faster The guest upload function is not great.
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Peer Discussions
Brandfolder Reviews and Ratings
- Assitant Product Manager<50M USDHealthcare and BiotechReview Source
Pros and Cons of Brandfolder for a D2C Startup
Great way to manage and share assets seamlessly. It has become an important tool for all our asset management. It has helped our Product management and Marketing team to centrally maintain all authoritative brand elements. Its robust meta data management, version control and accessibility features have improved our workflow. - DIRECTOR OF VIDEO AND PHOTOGRAPHY50M-1B USDMiscellaneousReview Source
Great product - even better customer service!
Brandfolder has been amazing! Their product is best in their field. From speed, UI/UX, features, and layout. It's awesome. The best thing is their customer service they have been so open to feedback and they quickly implement suggestions, improvements, and bug fixes. I have never worked with a company that is this open, quick, and so good to work with. - LEAD, DESKTOP ANALYST50M-1B USDIT ServicesReview Source
Brandfolder - Good to have
Company branding images, templates, letterheads and many other stuff is found in one place. All the company digital assets are here in Brandfolder to make use of. - Manager, Creative Operations50M-1B USDIT ServicesReview Source
My favorite toy at work
I have implemented 3 project management systems and now 2 DAMs and this is by far my favorite system. I love the dedicated customer service rep that we get to work with, and I also love the chat feature within the interface, in case I have a quick question. The chat folks are super quick to respond. The knowledge base is also really well built out and easy to navigate. Although the interface seemed a challenge to wrap my head around, I soon came to understand how dynamic the tool was and found it to be really smart. - Marketing Director50M-1B USDIT ServicesReview Source
How Marketing Can Save Tons of Time Utilizing Brandfolder
I am new to Brandfolder, but their onboarding experience has been great. I now feel like I can take the product to its fullest potential and have it really help my business.