Brevo Marketing Platform

byBrevo
in
4.5
Market Presence: Email MarketingB2B Marketing Automation Platforms

Overview

Product Information on Brevo Marketing Platform

Updated 13th October 2025

What is Brevo Marketing Platform?

Brevo Marketing Platform is a software designed for managing digital marketing activities, including email campaigns, SMS communication, and marketing automation. The software enables organizations to create, schedule, and analyze marketing campaigns through a unified interface. It offers tools for contact management, segmentation, and personalization to help target specific audiences. Brevo Marketing Platform provides features for tracking campaign performance, optimizing messaging, and integrating with other business systems such as CRM solutions and ecommerce platforms. This software addresses the business need for streamlined marketing operations, improved customer engagement, and enhanced data-driven decision making.

Overall experience with Brevo Marketing Platform

Manager, Customer Service and Support
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

6 Months of Marketing Campaigns Show Outstanding Performance & Functionality

5.0
Aug 7, 2025
Brevo is truly outstanding. Excellent product and support.
Director of Marketing and Communications
50M - 250M USD, Services (non-Government)
CRITICAL

Ease of Use Appreciated but Email Templates Offer Minimal Creative Flexibility

3.0
Oct 2, 2025
As an email marketing tool it has all the basic features you may expect but if you want to do something more customized you may find it difficult since there are only a few templates for email marketing. I know there are other valuable tools, but for the purpose of our business we don't need it or we use alternative softwares

About Company

Company Description

Brevo, initially known as Sendinblue, provides a customer relationship management (CRM) service with aims to enhance long-term customer relationships and aid firms to grow in a rapidly evolving digital world. Brevo offers a unified perspective on customer journeys via an easily manageable platform to foster meaningful relationships. Brevo was established in 2012 by Armand Thiberge with the goal of assisting businesses of all sizes in developing stronger customer relationships. The services provided by Brevo comply with GDPR guidelines and can be accessed in six different languages. Its headquarters is in Paris, in addition to offices in Seattle, Toronto, Berlin, Vienna, Sofia, Noida, and Bengaluru. The company employs more than 700 employees from over 67 nationalities and makes ongoing commitments to minimize and monitor its carbon footprint.

Company Details

Company type
Private
Year Founded
2012
Head office location
Paris, France
Number of employees
501 - 1000

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Brevo Marketing Platform
Reviewer Insights for: Brevo Marketing Platform
Deciding Factors: Brevo Marketing Platform Vs. Market Average
Performance of Brevo Marketing Platform Across Market Features

Brevo Marketing Platform Likes & Dislikes

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Peer Discussions

Brevo Marketing Platform Reviews and Ratings

4.5

(140 Ratings)

Rating Distribution

5 Star
54%
4 Star
39%
3 Star
7%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.6

Service & Support

4.5

Product Capabilities

4.5

Last 12 Months
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  • Manager, Customer Service and Support
    Gov't/PS/Ed
    Education
    Review Source

    6 Months of Marketing Campaigns Show Outstanding Performance & Functionality

    5.0
    Aug 7, 2025
    Brevo is truly outstanding. Excellent product and support.
  • Chief Executive Officer
    Gov't/PS/Ed
    Education
    Review Source

    Experiencia de uso simplificada tras reciente actualización facilita gestión de contactos

    5.0
    Jul 22, 2025
    Encuentro la experiencia de uso muy sencilla, sobre todo tras el último update de finales de 2024.
  • Communications Manager
    <50M USD
    Services (non-Government)
    Review Source

    Feature Adjustability and Affordability Noted as Key Benefits of Brevo Experience

    5.0
    Jul 23, 2025
    Ever since transitioning to Brevo from the old MC email list handler, we have had more good feedback from our newsletter subscribers. Brevo is more user-friendly, affordable and we can adjust and pay only for features we need. It's really been a great experience so far, no regrets.
  • Marketing Manager
    <50M USD
    IT Services
    Review Source

    Straightforward email automation and GDPR compliance found with Brevo platform

    5.0
    Jul 28, 2025
    Switching to Brevo last year has been a great experience. Coming from a competitor, I was looking for a cost-effective solution with all of the features we need. Brevo has delivered on all fronts. Smooth onboarding, responsive support team and an intuitive platform. The fact that Brevo is a European platform gives extra peace of minde when it comes to GDPR compliance. And the support team is fast and helpful.
  • EXECUTIVE DIRECTOR
    <50M USD
    Services (non-Government)
    Review Source

    Affordable Solution Integrates Email and SMS, Faces Challenges With Tiered Pricing

    4.0
    Jul 22, 2025
    Easy to use, good pricing, love the connection with sms and email options.
...
Showing Result 1-5 of 140

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