Overview
Product Information on C.H. Robinson Navisphere
What is C.H. Robinson Navisphere?
C.H. Robinson Navisphere Pricing
Overall experience with C.H. Robinson Navisphere
“End-to-End Oversight Gaps Affect Robinson Managed Services Amid Strong Culture And Support”
“System Development Enhances Business Needs While Reporting Remains Complex”
About Company
Company Description
C.H. Robinson is a global logistics provider solving challenges from the simple to the most complex for 83,000 customers together with over 450,000 contract carriers. We offer tailored solutions across industries and modes—from truckload, less-than-truckload, ocean, air, and more. Through our Lean AI platform that unites AI technology, expert people, and data at scale, we move goods efficiently while reducing costs and improving sustainability. The company manages 37 million shipments annually with $23 billion in freight under management.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: C.H. Robinson Navisphere
Deciding Factors: C.H. Robinson Navisphere Vs. Market Average
Performance of C.H. Robinson Navisphere Across Market Features
C.H. Robinson Navisphere Likes & Dislikes
People & culture Continuous improvement and KPI mindset Support in multiple areas: service delivery, procurement, continuous improvement and analytics/engineering
Team's bench strength improving System development supporting business needs Improving speed of deployments
I loved: the easy use and intuitive interface, the end-to-end visibility, the strong support team
- Current technology offerings are a bit behind as compared to other solutions - The company can do a better job of sharing their service offerings including tech solutions and how my company can use and benefit from the new solutions - the process/product between shipment execution (plan & tender) to delivery should have more focus, direct involvement or better tech solutions to ensure loads get picked up as expected and delivered on-time - the end-to-end international processes lack complete oversight and management
Data cleansing seems to be a challenge Reporting systems could be more intuitive
The onboarding process can be time consuming, sometime data are not consistent, some workflows are rigid
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Peer Discussions
C.H. Robinson Navisphere Reviews and Ratings
- Director of Supply Chain10B+ USDManufacturingReview Source
End-to-End Oversight Gaps Affect Robinson Managed Services Amid Strong Culture And Support
Robinson Managed Services powered by the Navisphere platform is a great product. Navisphere is a good TMS, but the RMS people are what makes the overall experience very positive and valuable. - SUPPLY CHAIN ASSOCIATE50M-1B USDTransportationReview Source
Advanced Analytics and Intuitive Interface Enhance Shipment Visibility and Management
It is a very structured tool to optimize the global visibility of the shipments and supported managed services. Moreover, compared to other TMS it offers advanced analytics and support TMS -4PL - SUPPLY CHAIN ASSOCIATE1B-10B USDConsumer GoodsReview Source
Branch Cost Splitting Features Enhance Operations Despite Navisphere Support Limitations
Navisphere is excellent system to assist with global transit for CH Robinson and their customers. - Director of Supply Chain10B+ USDManufacturingReview Source
System Development Enhances Business Needs While Reporting Remains Complex
Positive experiences and relationships. Good engagement overall - Manager, Supply Chain1B-10B USDManufacturingReview Source
Service Level Maturing, Process Flexibility Remains Area for Further Improvement
Service level and process has been more mature and still have opportunities for improvement. To be more proactive and creative for process optimization and idea creation.