Overview
Service Information on Capgemini Application Management Services
Updated 13th October 2025
What is Capgemini Application Management Services?
Capgemini Application Management Services Pricing
Overall experience with Capgemini Application Management Services
There are no reviews in this category.
FAVORABLE
IT Specialist
30B + USD, ManufacturingCRITICAL
“start of the contract went not smootly and took a whike”
We are satisfied about the overall application support services, however it took a while to have this stable situation.
About Company
Company Description
Capgemini centers on assisting businesses through their transformation and management process by effectively utilizing technological resources. With an expansive team comprising of 350,000 members, the company has a wide reach that extends to over 50 countries worldwide. Given a strong heritage spanning 55 years and deep-seated industry expertise, Capgemini handles varied business needs. These range from strategy and design to operations. The evolving world of technology, including aspects such as cloud, data, AI, connectivity, software, digital engineering, and platforms, is continuously fueling its operations.
Company Details
Company type
Public
Head office location
Paris, France
Number of employees
10001+
Website
Do You Manage Peer Insights at Capgemini?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Capgemini Application Management Services
Performance of Capgemini Application Management Services Across Market Features
Capgemini Application Management Services Likes & Dislikes
the supplier is cooperative
Knowledgeable resources, flexible team, good Management
it does take a long journey
Waiting for the client to drive proactive activities, like overall tickets reduction, standardization etc
Top Capgemini Application Management Services Alternatives
Peer Discussions
Capgemini Application Management Services Reviews and Ratings
Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
- IT Specialist10B+ USDManufacturingReview Source
start of the contract went not smootly and took a whike
We are satisfied about the overall application support services, however it took a while to have this stable situation. - CIO Office & Vendor Manager50M-1B USDManufacturingReview Source
Standardized Service Delivery, but lacking proactivity
After the first two years of Service Delivery, we are geeting fairly ok Service, but still lacking proactivity and innovation - CIO50M-1B USDMediaReview Source
Implementation of SAP-ERP was a great sucess
Positive Very expierenced especially with the SAP-HANA Technology Together with Cap Gemini Consulting Services a very efficent setup Very high scalability of the consulting force with expirienced consultant Good combination of on-shore and near-shore resources Good methodology to run such big projekt, especially the end-to-end-process view Recognizeble top management attantion and comittmend Good and effective escaltion procedures professional risk management Negative no broad knowlege about the business needs of the media and publication companies - Director Information Systems10B+ USDManufacturingReview Source
Implementation of service requires a very active participation from both parties
We have been able to significantly lower our incident volume through incident management. Using various methods to get to the root cause of incidents and address th root cause has helped tremendously to lower the number of incidents. We seem to have a good balance between onshore and offshore resources to cover the multiple time zones and to deliver on our SLA's - Director SAP Integration Services1B-10B USDConsumer GoodsReview Source
Quality resources focused on quality delivery and adaptable to changing expectations
quality delivery, agile in meeting changing business requirements, focus on continued improvement
Showing Result 1-5 of 11