SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.
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I think the best fit was FIORI and due to that the team was successful for the implementation as it is their own product.
II like the fact you have all services mapped in there and all the departments can integrate their data. Furthermore, the possibility to automate even more processes using script, VBA and excel. The automatisation with scripts are very easy to implement and you can even record it! So you will have the code ready just to run. It's also easy to create an interface with excel and import/export data.
24*7 support and monitoring . Timely upgrades and rollouts . IBM has the industry knowledge and domain expertise which made the investment yield positive.
Change request was difficult to handled by team members and on the top of that limitation of the platform.
The interface is not very intuitive and people usually have problems with that. Sometimes it crashes and no one understands why. Some erros are still general (shows the same error message) and it's hard to find its source.
Initial cost is high. Knowledgeable consultants are not available locally and hence we need to connect with other consultants remotely which may not give the desired kind of results which is being expected.