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  3. CaptivateIQ
Logo of CaptivateIQ

CaptivateIQ

byCaptivateIQ
in
4.7
Market Presence: Sales Performance Management, Compensation Management Software

Overview

Product Information on CaptivateIQ

Updated 13th October 2025

What is CaptivateIQ?

CaptivateIQ is a software designed to automate and manage commission calculations and processes for businesses. The software enables organizations to configure commission plans, track performance metrics, and generate transparent statements for payees. It provides tools for customizing workflows, handling complex incentive structures, and offering analytics to improve compensation strategies. CaptivateIQ integrates with customer relationship management systems, payroll, and other business platforms to streamline data synchronization and reduce manual administrative work. The software addresses the challenge of reducing errors and inefficiencies in commission-related operations, supporting compliance and audit requirements through detailed reporting and tracking capabilities.

CaptivateIQ Pricing

CaptivateIQ software uses a subscription-based pricing model where fees are determined by factors such as the number of users and selected features The pricing is tailored for each business and includes varied plans that can be adapted to specific requirements Enterprise-level features and custom pricing options are available for organizations with complex needs

Overall experience with CaptivateIQ

Director of Operations
<50M USD, Software
FAVORABLE

“CIQ Platform - A Game Changer for Efficiency and Design”

5.0
Feb 11, 2026
CIQ has been a game changer for our organization for the last 7 years+. It saves us approximately 80 hours per month by eliminating manual spreadsheets and automating all compensation processes. The platform is highly-customizable, easy to build out, and doesn't require a 3rd party to install or manage. Making updates/changes is simple, which allows us to adpat quickly as our needs evolve. Our end users absolutely love it - there's virtually no learning curve thanks to CIQ's clean, intuitive design. The reporting functionality provides real-time pay statement and leaderboard insights that power our end users. Overall, CIQ is one of the best tools we've ever implemented.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 7th December 2023

CaptivateIQ is an agile commission solution provider that helps businesses to maintain consistent alignment between their revenue teams and changing business objectives. With its flexible and user-friendly approach, the company focuses on offering the capability to create a variety of commission plans, reduce time spent on payout processing, and encourage sales teams by giving instantaneous transparency.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2017
Head office location
San Francisco, United States
Number of employees
201 - 500
Website
https://www.captivateiq.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: CaptivateIQ
Performance of CaptivateIQ Across Market Features

CaptivateIQ Likes & Dislikes

Like

One of CIQ's greatest strengths is the high level of customization. The breadth of the differences in our plans is large and it is able to handle our specific business needs without requiring complex workarounds. In addition to the ability to customize, it also allows for standardization within your customizations. This is a huge win as it allows us to create intuitive reporting and use similarities between plans as metrics. I also appreciate the ease of statement design and how professional-looking they are to the end user.

Like

Flexible and user-friendly. After understanding the logic and the way data runs through workflows and report models, there are a lot of possibilities to customize the system to the company's needs.

Like

The ability for us to be able to scale rapidly while keeping incentive compensation correct. This is also allowing us to scale different plans that fall outside of our normal process using CaptivateIQ. We are able to scale incentive compensation without adding team members to manage it.

Dislike

Building any sort of custom reporting was a large learning curve for us when it first rolled out. Once we grasped the concept, we were able to manage on our own to create any other reports and dashboards we needed.

Dislike

There is a bit of a learning curve. It takes a while to learn the formulas and the logic behind how report modes and Unified sheets workbooks link together

Dislike

Up until recently they didn't have a mobile app but they are slowly rolling it out and we are super excited about it.

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Peer Discussions

CaptivateIQ Reviews and Ratings

Showing data for 14 ratings and reviews for Compensation Management Software market. View all 232 ratings and reviews across markets for a complete picture.

4.7

(14 Ratings)

Rating Distribution

5 Star
79%
4 Star
21%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.8

Integration & Deployment

4.6

Service & Support

4.7

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Director of Operations
    <50M USD
    Software
    Review Source

    CIQ Platform - A Game Changer for Efficiency and Design

    5.0
    Feb 11, 2026
    CIQ has been a game changer for our organization for the last 7 years+. It saves us approximately 80 hours per month by eliminating manual spreadsheets and automating all compensation processes. The platform is highly-customizable, easy to build out, and doesn't require a 3rd party to install or manage. Making updates/changes is simple, which allows us to adpat quickly as our needs evolve. Our end users absolutely love it - there's virtually no learning curve thanks to CIQ's clean, intuitive design. The reporting functionality provides real-time pay statement and leaderboard insights that power our end users. Overall, CIQ is one of the best tools we've ever implemented.
  • Finance Associate
    50M-1B USD
    Software
    Review Source

    After learning the basics there's a world of possibilities to tread and show data and it's quite fun to build and change the setups

    5.0
    Jan 29, 2026
    Overall, CIQ has been a great experience. It makes managing commissions much clearer. Eliminates human error and reduces a lot of manual work we used to do in spreadsheets
  • Director of Finance
    50M-1B USD
    Construction
    Review Source

    Ditch older sheets and automate your calculations.

    5.0
    Feb 4, 2026
    Great customer experience every step of the way from the sales process through go live and care after. CaptivateIQ does a great job of providing our team members with the information they need in a timely fashion.
  • Business Development Associate
    50M-1B USD
    IT Services
    Review Source

    Automated Commission System Offers Detailed Insight Into Sales Representatives’ Earnings

    5.0
    Feb 6, 2026
    CaptivateIQ has been a great resource to automate commissions at my company.
  • Business Development Associate
    50M-1B USD
    Software
    Review Source

    Program Praised for Service and Ease, Detail Orientation Identified as Improvement Area

    4.0
    Feb 4, 2026
    CIQ has a been a great program and the service has been great.
Showing Result 1-5 of 14

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