• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Celonis Process Intelligence Platform
Logo of Celonis Process Intelligence Platform

Celonis Process Intelligence Platform

byCelonis
in
4.4
2025
Market Presence: Process Intelligence Platforms, Accounts Payable Applications

Overview

Product Information on Celonis Process Intelligence Platform

Updated 13th October 2025

What is Celonis Process Intelligence Platform?

Celonis Process Intelligence Platform is a software that enables organizations to analyze, monitor, and optimize their business processes by leveraging data from underlying IT systems. The software applies process mining and automation capabilities to provide insights into process execution, identify inefficiencies, and reveal deviations from intended workflows. By connecting to source systems, the software visualizes end-to-end process flows, tracks key performance indicators, and uncovers bottlenecks or compliance issues. It also offers tools for automation, simulation, and scenario analysis to support data-driven process improvements. This software addresses the business problem of limited process visibility and helps organizations enhance operational efficiency and process reliability.

Celonis Process Intelligence Platform Pricing

Celonis Process Intelligence Platform software typically offers a subscription-based pricing model structured around user or enterprise licenses, with pricing tiers that vary depending on the volume of data processed, number of users, and required features such as advanced analytics and integration options. Custom pricing may be provided for larger organizations or specific needs.

Overall experience with Celonis Process Intelligence Platform

Data Analyst
1B - 3B USD, Healthcare and Biotech
FAVORABLE

“Process monitoring with advanced tools stand out”

5.0
Feb 26, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Manager
Gov't/PS/ED 5,000 - 50,000 Employees, Education
CRITICAL

“Automation potential is high, yet setup difficulties remain unresolved”

3.0
Jun 30, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Process Intelligence Platforms

About Company

Company Description

Updated 11th December 2024

Celonis is a global enterprise software company. Its Process Intelligence Platform uses process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It is system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2011
Head office location
New York City, United States
Number of employees
1001 - 5000
Website
http://www.celonis.com

Do You Manage Peer Insights at Celonis?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top Celonis Process Intelligence Platform Alternatives

Logo of IBM Process Mining
1. IBM Process Mining
4.4
(179 Ratings)
Logo of UiPath Platform
2. UiPath Platform
4.3
(139 Ratings)
Logo of SAP Signavio Process Intelligence
3. SAP Signavio Process Intelligence
4.5
(105 Ratings)
View All Alternatives

Peer Discussions

Celonis Process Intelligence Platform Reviews and Ratings

4.4

(678 Ratings)

Rating Distribution

5 Star
51%
4 Star
45%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Data Analyst
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Process monitoring with advanced tools stand out

    5.0
    Feb 26, 2026
    Celonis has great functionality and is very versatile in terms of process mining. It can do a lot even in terms of BI, operational use cases, but it excels at the process mining part and to show eventlogs and process variants.
  • Data Analyst
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Process monitoring with advanced tools stand out

    5.0
    Feb 26, 2026
    Celonis has great functionality and is very versatile in terms of process mining. It can do a lot even in terms of BI, operational use cases, but it excels at the process mining part and to show eventlogs and process variants.
  • Read All 690 Reviews

    Get unlimited access to verified peer reviews and insights

    Read unlimited Gartner-vetted product reviews
    View and share valuable product insights
    Download full product profiles
    Review products you use today

Recommended Gartner Insights

  • Critical Capabilities for Process Intelligence Platforms
  • Magic Quadrant for Process Intelligence Platforms
Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

User Sentiment About Celonis Process Intelligence Platform
Reviewer Insights for: Celonis Process Intelligence Platform
Deciding Factors: Celonis Process Intelligence Platform Vs. Market Average
Performance of Celonis Process Intelligence Platform Across Market Features

Celonis Process Intelligence Platform Likes & Dislikes

Like

New views are easy to use and set up. For an SAP user, there are a lot of out-of-the-box functionalities such as starter kits and process object catalogues. I like that I can manage the whole ETL pipeline, front-end programming and set up new views quickly with existing knowledge models.

Like

New views are easy to use and set up. For an SAP user, there are a lot of out-of-the-box functionalities such as starter kits and process object catalogues. I like that I can manage the whole ETL pipeline, front-end programming and set up new views quickly with existing knowledge models.

Like

New views are easy to use and set up. For an SAP user, there are a lot of out-of-the-box functionalities such as starter kits and process object catalogues. I like that I can manage the whole ETL pipeline, front-end programming and set up new views quickly with existing knowledge models.

Dislike

The soomewhat cumbersome creation of data models when SAP is used as the data source. No ocrestration functionallities.

Dislike

The soomewhat cumbersome creation of data models when SAP is used as the data source. No ocrestration functionallities.

Dislike

The soomewhat cumbersome creation of data models when SAP is used as the data source. No ocrestration functionallities.