Overview
Product Information on Chorus
What is Chorus?
Chorus Pricing
Overall experience with Chorus
“Harnessing AI For Enhanced Team Productivity: An Analysis”
“Understanding the Limitations of Chorus in Context Recognition”
About Company
Company Description
ZoomInfo is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. With notable compliance to both GDPR and CCPA, ZoomInfo also ensures stringent data security and privacy.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Chorus
Performance of Chorus Across Market Features
Chorus Likes & Dislikes
The standout features according to me are given below. i). It has an intuitive and user-friendly interface which does not require any extra experience or training. ii). AI features are highly accurate and reliable. iii). It offers seamless integration with other tools as well.
Setup is fairly simple if you have systems that Chorus integrates with. The price was very reasonable compared to its largest competitor, and it's intuitive to use for people who have never used a CI tool before.
The automatic transcript feature is super useful. I use it to search for specific keywords mentioned on sales calls.
The main weaknesses according to me are given below. i). It lacks customization options for users who are looking for specific business needs. ii). The price model is quite complex and can affect users with different scales. iii). Sometimes there can be a slight delay in syncing data across other tools.
Getting clarity on who our point of contact is was difficult, we had multiple products with zoominfo and it made things a bit more confusing. Setting up folders and key words is a tedious process. The software doesn't have the capability of identifying words/phrases that are similar to what you're looking for or understand context so if you don't tell it exactly what you're looking for then you'll miss out.
No real complaints from a feature perspective to be completely honest.
Top Chorus Alternatives
Peer Discussions
Chorus Reviews and Ratings
- DIRECTOR OF SALES OPERATIONS50M-1B USDServices (non-Government)Review Source
Understanding the Limitations of Chorus in Context Recognition
Chorus does a good job with the basic functionality of call recording and screening. If you are looking for something that is more advanced and will help guide you/be able to work in the gray area then you may be disappointed, but if you know what you're looking for with your triggers and have a simple integration then it checks all the boxes. - GRADUATE ENGINEER TRAINEE10B+ USDManufacturingReview Source
Harnessing AI For Enhanced Team Productivity: An Analysis
The main reason behind my rating is its core functionality. Its intelligence tools work seamlessly and provide real value in improving team performance. It also has an intuitive and user-friendly interface which is easy to navigate and adopt. Its AI features are accurate and highly reliable which makes work easy. It is a great tool but it lacks customization options and has a complex pricing model. - MANAGER, BUSINESS DEVELOPMENT50M-1B USDSoftwareReview Source
Chorus user review (Sales Development Manager)
I've had a smooth user experience over the last two plus years of use. - ACCOUNT EXECUTIVE50M-1B USDSoftwareReview Source
Easy to build prospect lists directly in SFDC
Good data (especially mobiles) and easy to access directly in Salesforce. - Business Development Associate<50M USDIT ServicesReview Source
Fine if you want convenience, keep looking if you want the best
Its fine...the interface is very bad and its impossible to search for what you want...pretty typical of most ZI products...the actual features are perfectly fine...if youre a ZI shop and want a CI tool, it makes sense to go with Chorus b/c you should be able to get a good deal