Name: Cisco Business Edition 6000 (BE6000)
Rating: 4.8 (36 reviews)

Overview

Product Information on Cisco Business Edition 6000 (BE6000)

Updated 13th October 2025

What is Cisco Business Edition 6000 (BE6000)?

Cisco Business Edition 6000 (BE6000) is a software suite designed to support unified communications and collaboration for businesses. The software integrates voice, video, messaging, conferencing, and contact center capabilities into a single platform to facilitate communication across an organization. It is designed to enhance workforce connectivity by offering features such as IP telephony, call control, voicemail, instant messaging, presence, and mobility options. Cisco Business Edition 6000 (BE6000) seeks to address the challenge of managing multiple communication tools and disparate systems by consolidating them into one software environment that simplifies administration and supports scalability as business needs evolve. The software is aimed at medium-sized organizations requiring an integrated approach to employee collaboration and communication management.

Overall experience with Cisco Business Edition 6000 (BE6000)

Network Manager

1B - 3B USD, Retail

FAVORABLE

“BE6000 is great for mid-size enterprise market”

5.0

May 27, 2021

We're using CUCM as our internal PBX solution, integrated with Jabber for IM. The solution is great and stable. We have around 1000 users with different phone model. The system is connected to external world with PRI and SIP trunk, using CUBE. The redundancy is guaranteed by 3 different CUCM servers located in different sites.

System Admin

1B - 3B USD, Manufacturing

CRITICAL

“Implementation was difficult for admins. Easy to use for end users.. ”

3.0

Jan 31, 2017

Hardware and software is great. Worked with a vendor with limited knowledge on configuration.

About Company

Company Description

Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global workforce, continuing to innovate in various fields, notably in routing and switching. Adding to its core business, the company also delves into emerging technologies including home networking, IP telephony, optical networking, security features, storage area networking, and wireless technology. Moreover, Cisco extends its expertise to offer a sweeping range of services such as technical support and advanced services. The company sells its products and services on an enterprise level, to commercial businesses, service providers, and end-users.

Company Details

Company type

Public

Year Founded

1984

Head office location

San Jose, United States

Number of employees

10001+

Annual Revenue

30B+ USD

Website

http://www.cisco.com

Do You Manage Peer Insights at Cisco Systems?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Cisco Business Edition 6000 (BE6000)

Performance of Cisco Business Edition 6000 (BE6000) Across Market Features

Cisco Business Edition 6000 (BE6000) Likes & Dislikes

Stability, scalability and integration with 3rd party using standard protocols

Ease of use - great quality - more endpoints to take advantage of.

The performance of Cisco devices is very good, we like the multiple features that you can use with BE6000, you can integrate with Unity Connection for voicemails, you can set conference rooms, yo can register any SIP device include from another vendors, and, if you need you can interconnect with a third party systems, like devices based on Asterisk. the solution is very. usefull, on this more than 4 years we havent experimented some failure on the server, talking about its performance.

Complex to configure so should be done by a professional consultant

A lot of configuration. a lot of features that we do not need.

The price, obviously being a leader in the area and having an excellent quality is not free, but I think the invesment its worth

Top Cisco Business Edition 6000 (BE6000) Alternatives

Peer Discussions

Cisco Business Edition 6000 (BE6000) Reviews and Ratings

Recommended Gartner Insights

1B-10B USD

Retail

Review Source

BE6000 is great for mid-size enterprise market

Analyst

Gov't/PS/Ed

Services (non-Government)

one of the best telephony solutions

Jan 17, 2019

The call manager business edition 6000 is a great solution for coroporate telephony systems, it allow us to have the entire telephony on a single device, we implemented it in 2014 and we are very satisfied with it´s performance, is very known that Cisco generally handle an excelent quality on their devices and in this case wasn´t the exception, the quality is very good and you have multiple features that you could use. the integration with Active Directory make the administration about user extensions very easy.

IT Systems Administrator

<50M USD

Energy and Utilities

Cisco is the industry leader for a reason

Nov 6, 2018

Cisco is the industry leader for a reason. They have a great product. It is easy to use and easy to manage. There are great tools included in the BE6K, such as Jabber, that allow for workplace collaboration and communication from users all around the world. That is important to a Global consulting firm.

Sr. Network Engineer

50M-1B USD

Unified Collaboration apps packed in a single box

Oct 27, 2018

Cisco has packed a lot of unified communications tools and functionalities in a single chassis. Instant messaging (jabber), telephony (CUCM), Voice Mail (Unity), mobile collaboration (expressway) and more. The BE6K is recommended for small to medium size branches, it's a powerful device, providing unified collaboration tools and it also comes with Prime Collaboration, which is a mamagement tool to simplify the BE6K provisioning, upgrade and management.

IT Telecoms

Consumer Goods

Implementation was very difficult

4.0

Dec 13, 2017

A lot of setup issues, system is not friendly to adpot or setup

Overview

Product Information on Cisco Business Edition 6000 (BE6000)

What is Cisco Business Edition 6000 (BE6000)?

Cisco Business Edition 6000 (BE6000) Pricing

Overall experience with Cisco Business Edition 6000 (BE6000)

“BE6000 is great for mid-size enterprise market”

“Implementation was difficult for admins. Easy to use for end users.. ”

About Company

Company Description

Company Details

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Cisco Business Edition 6000 (BE6000)

Performance of Cisco Business Edition 6000 (BE6000) Across Market Features

Cisco Business Edition 6000 (BE6000) Likes & Dislikes

Top Cisco Business Edition 6000 (BE6000) Alternatives

Peer Discussions

Cisco Business Edition 6000 (BE6000) Reviews and Ratings

Recommended Gartner Insights

About Company

Company Description

Company Details

Cisco Business Edition 6000 (BE6000) Likes & Dislikes

Recommended Gartner Insights

Top Cisco Business Edition 6000 (BE6000) Alternatives

Cisco Business Edition 6000 (BE6000) Reviews and Ratings

Performance of Cisco Business Edition 6000 (BE6000) Across Market Features

BE6000 is great for mid-size enterprise market

one of the best telephony solutions

Cisco is the industry leader for a reason

Unified Collaboration apps packed in a single box

Implementation was very difficult

4.9

(16 Ratings)

Rating Distribution

Customer Experience

Product Capabilities

Reviewer Insights for: Cisco Business Edition 6000 (BE6000)

1. Skype

2. Cisco Unified Communications Manager (CallManager)

3. MiVoice Business