Overview
Product Information on CloudSense Platform
What is CloudSense Platform?
CloudSense Platform Pricing
Overall experience with CloudSense Platform
“High-performance sales engine with a steep learning curve”
“A high-octane engine for complex B2B commerce”
About Company
Company Description
CloudSense, established in 2009, is concentrated on enabling service enterprises to flourish in a digital-first economy through sales transformation aimed at enhancing productivity and profitability. The firm operates globally, assisted by a proficient team of over 350 consultants, business professionals, and engineers. CloudSense offers a series of applications used predominantly by communication and media providers to optimize the customer lifecycle. These solutions significantly enhance the user experience while improving overall business performance. The company's core offerings include CPQ and Order Management solutions. With a workforce distributed across 12 offices worldwide, including locations in Europe, the U.S., and Asia Pacific, CloudSense continues its focus on driving growth and agility within communications, media, and utilities companies.
Company Details
Do You Manage Peer Insights at CloudSense?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: CloudSense Platform
CloudSense Platform Likes & Dislikes
The seamless integration with Salesforce is a major advantage. Having a unified platform for CRM and order management means we don't have to jump between different tools. It provides a 'single source of truth' for all our customer data and financial transactions
Flexibility and customization is peak highlight of this product from my perspective, also hybrid architecture also offloads heavy data so easily.
The best part is Cloud Sense runs inside Salesforce. It supports multi-year renewals and subscriptions along with responsive vendor support. It delivers strong relationship management which is conducive for business growth.
The implementation process can be quite long and resource-heavy. Because it handles complex sales data, the initial setup requires a lot of time for testing and mapping processes. Additionally, when dealing with extremely large or complex product baskets, the user interface can sometimes feal 'heavy' or slower than simpler, lightweight alternative.
This is definitely not a plug and play product, so learning curve is there and its not easy, sometimes even admins find the interface non-intuitive.
As it is not plug and play, implementation takes time and time constrained projects can be lost. Pricing should be more competitive and the learning curve could be reduced too.
Top CloudSense Platform Alternatives
Peer Discussions
CloudSense Platform Reviews and Ratings
- Business Development Associate<50M USDServices (non-Government)Review Source
High-performance sales engine with a steep learning curve
The platform offers a high level of customizations that is rare in standard CRM add-ons. It allows us to manage intricate pricing rules and bundles with ease. While there is a learning curve due to depth of the features, the accuracy it brings to our contract management and billing cycles make it a powerfull tool for enterprise. - BUSINESS DEVELOPMENT ASSOCIATE50M-1B USDIT ServicesReview Source
Salesforce-Native CPQ Tool Excels in Handling Long-Term and Complex Contracts
It is a best-in-class CPQ and order management program with a Salesforce-native architecture, which makes it unique and gives it a competitive edge for high-volume, long-term contracts. It can handle complex- configurations and support multi-year renewals, subscriptions, etc. - It Security & Risk Management Associate<50M USDIT ServicesReview Source
A high-octane engine for complex B2B commerce
Cloudsense is a powerhouse for enterprises dealing with high complexity products. Its highly scalable - Business Development Manager50M-1B USDSoftwareReview Source
Reliable Service With Responsive Support And Intuitive Interface Stands Out In Workflow
Our team found the product/service reliable and easy to integrate into our existing workflow. Support was responsive and resolved issues promptly. - Sales Manager<50M USDIT ServicesReview Source
Easy Maintenance and Integration Offset by Training and Deployment Challenges
overall experience is good as its easy to implement and effective in using overall operations.