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Logo of CloudSense Platform

CloudSense Platform

byCloudSense
in
4.2
Market Presence: Configure, Price and Quote Applications, CSP Customer Management and Experience Solutions (Transitioning to CSP AI-Enabled Customer Experience and Journey Operations)

Overview

Product Information on CloudSense Platform

Updated 13th October 2025

What is CloudSense Platform?

CloudSense Platform is a software designed to support organizations in managing and automating their sales and order processes across multiple channels. The software enables the configuration, pricing, and quoting of complex products and services, allowing for the creation and management of orders, contracts, and subscriptions. It integrates with existing enterprise systems such as customer relationship management and billing platforms, aiming to streamline workflow and enhance data consistency. The software addresses challenges related to handling product catalogs, managing customer data, and ensuring accurate order fulfillment, providing tools for end-to-end sales automation, product lifecycle management, and customer engagement.

CloudSense Platform Pricing

CloudSense Platform software offers a pricing model based on a subscription structure, where charges are determined by the number of users, modules, and additional features selected. Pricing may vary depending on implementation requirements, scale, and integration needs, with typical terms involving annual or multi-year agreements. Custom pricing arrangements are often provided for enterprise customers or deployments with specific configurations.

Overall experience with CloudSense Platform

Business Development Associate
<50M USD, Services (non-Government)
FAVORABLE

“High-performance sales engine with a steep learning curve”

5.0
Mar 4, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
It Security & Risk Management Associate
<50M USD, IT Services
CRITICAL

“A high-octane engine for complex B2B commerce”

3.0
Mar 13, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 7th December 2023

CloudSense, established in 2009, is concentrated on enabling service enterprises to flourish in a digital-first economy through sales transformation aimed at enhancing productivity and profitability. The firm operates globally, assisted by a proficient team of over 350 consultants, business professionals, and engineers. CloudSense offers a series of applications used predominantly by communication and media providers to optimize the customer lifecycle. These solutions significantly enhance the user experience while improving overall business performance. The company's core offerings include CPQ and Order Management solutions. With a workforce distributed across 12 offices worldwide, including locations in Europe, the U.S., and Asia Pacific, CloudSense continues its focus on driving growth and agility within communications, media, and utilities companies.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2009
Head office location
London, United Kingdom
Number of employees
201 - 500
Website
http://www.cloudsense.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

CloudSense Platform Reviews and Ratings

4.2

(66 Ratings)

Rating Distribution

5 Star
38%
4 Star
59%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Business Development Associate
    <50M USD
    Services (non-Government)
    Review Source

    High-performance sales engine with a steep learning curve

    5.0
    Mar 4, 2026
    The platform offers a high level of customizations that is rare in standard CRM add-ons. It allows us to manage intricate pricing rules and bundles with ease. While there is a learning curve due to depth of the features, the accuracy it brings to our contract management and billing cycles make it a powerfull tool for enterprise.
  • Business Development Associate
    <50M USD
    Services (non-Government)
    Review Source

    High-performance sales engine with a steep learning curve

    5.0
    Mar 4, 2026
    The platform offers a high level of customizations that is rare in standard CRM add-ons. It allows us to manage intricate pricing rules and bundles with ease. While there is a learning curve due to depth of the features, the accuracy it brings to our contract management and billing cycles make it a powerfull tool for enterprise.
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Recommended Gartner Insights

  • Critical Capabilities for Configure, Price and Quote Applications
  • Magic Quadrant for Configure, Price and Quote Applications
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CloudSense Platform Likes & Dislikes

Like

The seamless integration with Salesforce is a major advantage. Having a unified platform for CRM and order management means we don't have to jump between different tools. It provides a 'single source of truth' for all our customer data and financial transactions

Like

The seamless integration with Salesforce is a major advantage. Having a unified platform for CRM and order management means we don't have to jump between different tools. It provides a 'single source of truth' for all our customer data and financial transactions

Like

The seamless integration with Salesforce is a major advantage. Having a unified platform for CRM and order management means we don't have to jump between different tools. It provides a 'single source of truth' for all our customer data and financial transactions

Dislike

This is definitely not a plug and play product, so learning curve is there and its not easy, sometimes even admins find the interface non-intuitive.

Dislike

This is definitely not a plug and play product, so learning curve is there and its not easy, sometimes even admins find the interface non-intuitive.

Dislike

This is definitely not a plug and play product, so learning curve is there and its not easy, sometimes even admins find the interface non-intuitive.

Reviewer Insights for: CloudSense Platform
User Sentiment About CloudSense Platform
Deciding Factors: CloudSense Platform Vs. Market Average