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Overview

Product Information on Cofense Phishing Defense Platform

Updated 13th October 2025

What is Cofense Phishing Defense Platform?

Cofense Triage is a software designed for email security teams to streamline the process of phishing incident response. The software automates the collection and analysis of suspicious email reports and enables users to prioritize, investigate, and respond to threats efficiently. It integrates with various security information and event management tools and provides features such as threat intelligence sharing, case management, and reporting. Cofense Triage addresses the business problem of managing large volumes of phishing reports, facilitating rapid decision-making and improving organizational response to email-based attacks by reducing manual efforts and enhancing collaboration among security analysts.

Cofense Phishing Defense Platform Pricing

Cofense Triage is a software with a pricing model based on a subscription structure typically tailored to the scale of the organization and specific user or mailbox counts The software licenses are generally available on an annual basis with customization options to fit organizational requirements and may include tiered features depending on selected plan or deployment size

Overall experience with Cofense Phishing Defense Platform

Chargé De Relations Adhérents
50M - 250M USD, Insurance (except health)
FAVORABLE

“Cofense Triage is an amazing product for email security.”

4.0
Jul 15, 2025
Cofense Triangle is an an email security and incident response software. Use of the product ensures automation of analytics to email threats in real-time. The product is very extensive and integrates well with Cofense Vision and other systems in order to enhance effectiveness. It also enables automated email analysis and malicious email blocking. Customer support services for the product are available 24/7 through online chat and offline access. Customization and integration of Cofense is unlimited.
Compliance Analyst
1B - 3B USD, Services (non-Government)
CRITICAL

“Tool works as expected. Great customer service”

3.0
Jul 12, 2018
Good tool, very helpful metrics for reporting campaign results. LIke that it can immerse users in "real World environments" and drive change to risky behavior. Feel the product enables employees to recognize and report malicious phishing emails

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
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Logo of Cofense Phishing Defense Platform

Cofense Phishing Defense Platform

byCofense
in Email Security
4.1

About Company

Company Description

Updated 7th December 2023

Cofense is a company that primarily focuses on providing phishing detection and response solutions. Its platform, known as Cofense Phishing Detection and Response (PDR), is intended for enterprise organizations. Cofense PDR showcases the collective power of human intelligence by mobilizing millions of users to identify and report suspected phishing attempts. These user reports are combined with advanced automation to rapidly address and prevent phishing attacks. To further strengthen its solution, Cofense provides education for users on how to recognize and report phishing threats. The solutions offered by Cofense are designed to integrate seamlessly with TIPs, SIEMs, and SOARs, aligning them with existing security infrastructures. Cofense operates globally and caters to a variety of sectors including defense, energy, financial services, healthcare, and manufacturing, aiming to enhance security, support incident response, and minimize the risk of compromise.

Company Details

Updated 16th April 2026
Company type
Private
Year Founded
2011
Head office location
Leesburg, United States
Number of employees
501 - 1000
Website
https://www.cofense.com

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Reviewer Insights for: Cofense Phishing Defense Platform
Performance of Cofense Phishing Defense Platform Across Market Features

Cofense Phishing Defense Platform Likes & Dislikes

Like

Average time for the software to process a report is minimal compared to its competitor products. Effectiveness of the product in email reporting and playbooks management. API integration which allows quick product analysis.

Like

Simulated real world environment

Like

Very easy to report phishing just with a button in outlook. Helps a lot with identifying spam in my emails. Doesnt require much understanding and it's straightfwd to use.

Dislike

The product is easy to navigate and has a very accessible dashboard. No specific dislikes.

Dislike

Not applicable

Dislike

It's not much of an issue, it's so simple to use, just a click on a button. However, sometimes it identifies certain emails as spam, which aren't. If I delete the spam emails instead of reporting them, I will get warning emails, which can be seen as an annoyance.

Recommended Gartner Insights

  • Critical Capabilities for Email Security
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  • IT SECURITY SPECIALIST
    50M-1B USD
    Manufacturing
    Review Source

    Cofense Phishing Reporter Offers Simple Email Flagging Across Multiple Outlook Platforms

    4.0
    Aug 29, 2025
    Cofense Phishing Reporter is easy to deploy, especially the SaaS version. It makes it very easy for end users to report suspicious emails to our IT Security team for review. It gives a nice visual cue to the users when reporting emails, so they know that their email was reported to our team. We like that it works with both the desktop and mobile versions of Outlook so users can report emails on the go as well. Overall, it's a nice product that does its job well.
  • Chargé De Relations Adhérents
    50M-1B USD
    Insurance (except health)
    Review Source

    Cofense Triage is an amazing product for email security.

    4.0
    Jul 14, 2025
    Cofense Triangle is an an email security and incident response software. Use of the product ensures automation of analytics to email threats in real-time. The product is very extensive and integrates well with Cofense Vision and other systems in order to enhance effectiveness. It also enables automated email analysis and malicious email blocking. Customer support services for the product are available 24/7 through online chat and offline access. Customization and integration of Cofense is unlimited.
  • Manager
    1B-10B USD
    Transportation
    Review Source

    Mitigate Email Threats with One-Click Anti-Phishing Solution

    4.0
    Apr 21, 2025
    Great anti phishing tool to enhance security and awareness.
  • Director
    1B-10B USD
    Consumer Goods
    Review Source

    The Reporter button is critical to the success of our security posture.

    4.0
    Dec 5, 2022
    The Reporter button is critical to our security posture.
  • MANAGER, IT SECURITY OPERATIONS CENTER
    50M-1B USD
    Healthcare and Biotech
    Review Source

    best way to get through your abuse mailbox and respond to users

    5.0
    Nov 11, 2021
    Need a solution to get a handle on reported emails, and triage allowed one analyst to process 200+ reported emails daily, and the creation of auto-responses to further increase efficiency
...
Showing Result 1-5 of 72

4.1

(73 Ratings)

Rating Distribution

5 Star
58%
4 Star
41%
3 Star
1%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

4.8

Product Capabilities

4.5