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  3. Commvault Cloud
Logo of Commvault Cloud

Commvault Cloud

byCommvault
in
4.5
Market Presence: Backup and Data Protection Platforms, Backup as a Service

Overview

Product Information on Commvault Cloud

Updated 13th October 2025

What is Commvault Cloud?

Commvault Cloud is a software designed to facilitate data protection, backup, recovery, and management across multiple environments including cloud, on-premises, and hybrid infrastructures. The software provides centralized control for managing workloads and automates data security and compliance tasks. It enables organizations to safeguard their data assets, mitigate risks related to data loss or breaches, and address business continuity requirements. Commvault Cloud software supports integration with major cloud platforms and virtualization solutions, offering scalable capabilities for data storage optimization, disaster recovery, and ransomware protection. The software addresses the business need for ensuring data availability, enhancing operational resilience, and streamlining information governance.

Commvault Cloud Pricing

Commvault Cloud software offers a pricing model based on consumption, where charges depend on the amount of data protected and managed through its platform. The software provides tiered options for enterprise and advanced workloads and typically requires an annual or multi-year subscription. Features and support levels are included according to selected tiers, and costs may vary based on deployment and data volume.

Overall experience with Commvault Cloud

Chief Technology Officer
Gov't/PS/ED 5,000 - 50,000 Employees, Education
FAVORABLE

“Commvault Provides Flexibility Yet Presents Challenges With Cloud Configuration Complexity”

5.0
Jan 30, 2026
We have been a Commvault customer for a while, and the product has worked well for our data protection and resiliency needs. We have received good service from the vendor, and they have been good to us when negotiating pricing.
SOLUTION ARCHITECT
50M - 250M USD, Manufacturing
CRITICAL

“Commvault: The Effective Solution for Disaster Recovery and Ransomware Protection”

3.0
May 8, 2025
I have been using Commvault for over a year to backup both on-premise and cloud apps like Office 365 and other databases like PTC Windchill. We use a degree of automation and scheduled backups and this is the first product where we have been able to successfully disaster recover from. The added ransomware protection and file integrity checks are welcome bonuses. It was rather complex to initially set up, but once done, has been seamless.

About Company

Company Description

Updated 20th December 2023

Commvault is focused on enabling cyber resilience to protect the world against ransomware and other cyber threats by helping companies reduce risk, minimize downtime, and control costs. The new Commvault Cloud, powered by Metallic AI, is a cyber resilience platform built for the hybrid world, offering data security for all workloads, anywhere combined with rapid, enterprise-scale recovery. Commvault helps over 25,000 customers worldwide fight ransomware and achieve total resilience in the face of tomorrow’s threats.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1996
Head office location
Tinton Falls, United States
Number of employees
1001 - 5000
Website
https://www.commvault.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Commvault Cloud
Reviewer Insights for: Commvault Cloud
Deciding Factors: Commvault Cloud Vs. Market Average
Performance of Commvault Cloud Across Market Features

Commvault Cloud Likes & Dislikes

Like

Commvault is comprehensive in terms of features. The three areas we appreciate are standard, traditional data protection (backup/recovery), data security, and data privacy. We also like the flexibility Commvault provides in a hybrid environment with cloud data protection.

Like

Deduplication and compression have reduced our storage costs significantly, and the ability to manage a hybrid environment saves us from using two systems or toolsets. The management console is also useful and does everything needed.

Like

I really like the product's interface, it's very intuitive, providing more breadth and more visualization of all the items needed to make backups and restores when necessary.

Dislike

Commvault can be a little more taxing to maintain due to its complexity. We have evaluated other products that seem to be easier to administer. For the cloud environments, Commvault requires more configuration expertise to achieve the same result as on-prem. We had some challenges with the cloud configuration. Commvault has a lot of flexibility and features, but it carries a higher learning curve, and we've relied on external support for configurations.

Dislike

It has a steep learning curve and was quite complex to set up for our needs. We also noticed some lag and sluggishness to the Web UI. Having to interact with our service provider for any troubleshooting of issues or errors does add an element of delay to fixing a problem.

Dislike

I don't have any points that I don't like about the tool. I think it could be improved a little in terms of reports, bringing a slightly more simplified format.

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Peer Discussions

Commvault Cloud Reviews and Ratings

4.5

(672 Ratings)

Rating Distribution

5 Star
53%
4 Star
40%
3 Star
5%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.5

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Chief Technology Officer
    Gov't/PS/Ed
    Education
    Review Source

    Commvault Provides Flexibility Yet Presents Challenges With Cloud Configuration Complexity

    5.0
    Jan 30, 2026
    We have been a Commvault customer for a while, and the product has worked well for our data protection and resiliency needs. We have received good service from the vendor, and they have been good to us when negotiating pricing.
  • IT Manager
    50M-1B USD
    IT Services
    Review Source

    Disk Space Gains and Smooth VM Management Achieved With Commvault Integration

    5.0
    Nov 24, 2025
    We had a big problem with the old backup system, the Commvault system brought a wide range of benefits. Ease of including, changing and deleting VM machines, gain of disk space, through the use of Metadata. It is a robust tool and very easy to use.
  • PROJECT MANAGER
    50M-1B USD
    IT Services
    Review Source

    Commvault Cloud Delivers Full Recovery, But Troubleshooting And Setup Remain Difficult.

    5.0
    Dec 19, 2025
    Commvault cloud is a great backup and data protection tool which allows companies to manage their data backup very efficiently and easily after the configuration setup. It is good for companies with good amount of workload as it is very performing tool in order to take backups and recovery. Threatwise is a great feature which scan the production data and alert us with data anomalies and malware data. Little difficult in order of setting it up for the first time.
  • Manager, It Security
    <50M USD
    Banking
    Review Source

    Commvault Cloud Offers Strong Security But Interface Challenging For New Users

    4.0
    Jan 9, 2026
    Overall experience on the Commvault cloud is good as it has very good cloud native features for backup and recovery.
  • Chief Information Officer
    Gov't/PS/Ed
    Education
    Review Source

    Federated AAI Integration Enables Data Protection Across Thirty University Networks

    5.0
    Jan 29, 2026
    Commvault is our platfom to consolidate Data protection across a network of 30 independent Universities. The support to set up this truly non-standard setup was exceptional
...
Showing Result 1-5 of 695

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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