Name: Commvault Cloud
Rating: 4.5 (685 reviews)

Overview

Product Information on Commvault Cloud

Updated 13th October 2025

What is Commvault Cloud?

Commvault Cloud is a software designed to facilitate data protection, backup, recovery, and management across multiple environments including cloud, on-premises, and hybrid infrastructures. The software provides centralized control for managing workloads and automates data security and compliance tasks. It enables organizations to safeguard their data assets, mitigate risks related to data loss or breaches, and address business continuity requirements. Commvault Cloud software supports integration with major cloud platforms and virtualization solutions, offering scalable capabilities for data storage optimization, disaster recovery, and ransomware protection. The software addresses the business need for ensuring data availability, enhancing operational resilience, and streamlining information governance.

Overall experience with Commvault Cloud

It Manager

500M - 1B USD, Software

FAVORABLE

“Commvault Offers Extensive Backup Features but Requires Significant Maintenance Commitment”

4.0

Feb 2, 2026

Commvault is a robust backup platform with endless integrations and features, however, it is also a highly maintenance-intensive tool. pretty much needing a full time engineer focus on its governance and maintenance

Manager, IT Security and Risk Management

<50M USD, Finance (non-banking)

CRITICAL

“Awful support mars otherwise OK backup product”

2.0

Mar 25, 2026

The platform works okay once you're up and running - a backup system obviously performs best when you never have to think about it. However, their support is absolutely abysmal. Whenever there's an actual issue you are only ever guided to generic KBs rather than given real personal support. Essentially, whenever anything is "out of the ordinary" the support quality takes a steep nosedive.

About Company

Company Description

Commvault is focused on enabling cyber resilience to protect the world against ransomware and other cyber threats by helping companies reduce risk, minimize downtime, and control costs. The new Commvault Cloud, powered by Metallic AI, is a cyber resilience platform built for the hybrid world, offering data security for all workloads, anywhere combined with rapid, enterprise-scale recovery. Commvault helps over 25,000 customers worldwide fight ransomware and achieve total resilience in the face of tomorrow’s threats.

Company Details

Company type

Public

Year Founded

1996

Head office location

Tinton Falls, United States

Number of employees

1001 - 5000

Website

https://www.commvault.com

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Key Insights

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User Sentiment About Commvault Cloud

Reviewer Insights for: Commvault Cloud

Deciding Factors: Commvault Cloud Vs. Market Average

Performance of Commvault Cloud Across Market Features

Commvault Cloud Likes & Dislikes

Commvault pretty much has you cover or anything you want to backup, SQL servers, FIle Servers, VMs, AD, it can also replicate your backups and perform automatic recovery for testing and compliance requirements , their Microsoft Entra integration and O365 is really good

Fire-and-forget. Relatively modern UI. OK pricing if all you need is simple M365 backup.

What I like most is its comprehensive and reliable data protection capabilities and its ability to seamlessly integrate with various cloud platforms. the user-friendly interface also stands out, making it easier to manage and recover data.

Because you can do so much with the tool, its management can become a nightmare. I like to describe Commvult as it's and airplane and not a car, it can take you almost anywhere you want to go, far beyond what most tools can do, but flying an airplane requires trained personnel, fuel, constant maintenance and operational discipline, if what you really need is just a car to get from point A to point B, there are simpler products that will get the job done with far less overhead

Support is terrible, impossible to reach somebody with real knowledge.

the complexity of the initial configuration, setting up the system integrating it with existing infrastructure can be quite challenging and time consuming, requiring a good deal of technical expertise

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Peer Discussions

Commvault Cloud Reviews and Ratings

Recommended Gartner Insights

50M-1B USD

Software

Review Source

Commvault Offers Extensive Backup Features but Requires Significant Maintenance Commitment

IT Security & Risk Management Associate

Manufacturing

reliable and comprehensive data protection with steep learning curve

5.0

Mar 17, 2026

I find it to be an incredibly robust and versatile data management solution. It's backup, recovery, and data protection capabilities give me confidence that my data is secure and easily recoverable seamless integration with the cloud platforms and deduplication processes help save on storage cost

Chief Technology Officer

Gov't/PS/Ed

Education

Commvault Provides Flexibility Yet Presents Challenges With Cloud Configuration Complexity

Jan 30, 2026

We have been a Commvault customer for a while, and the product has worked well for our data protection and resiliency needs. We have received good service from the vendor, and they have been good to us when negotiating pricing.

IT Manager

IT Services

Disk Space Gains and Smooth VM Management Achieved With Commvault Integration

Nov 24, 2025

We had a big problem with the old backup system, the Commvault system brought a wide range of benefits. Ease of including, changing and deleting VM machines, gain of disk space, through the use of Metadata. It is a robust tool and very easy to use.

ENGINEER

Telecommunication

Clear Licensing and Streamlined Setup Highlighted in Cloud-Based Data Protection Solution

Feb 25, 2026

We've used Commvault Cloud (previously Metallic) for multiple customers over the past 5 years. It has always been bulletproof. The setup has always been straight forward, and the licensing has been clear to understand. We've always had a great experience with Commvault account managers, increasing storage, licensing, etc. Backing up cloud workloads uses the public API, so you don't have VM-level backups traversing the edge firewall. Which, as anyone knows who's tried it, seriously reduces throughput and risks production traffic.