Overview
Product Information on Commvault Cloud
Updated 13th October 2025
What is Commvault Cloud?
Commvault Cloud Pricing
Overall experience with Commvault Cloud
It Manager
500M - 1B USD, SoftwareFAVORABLE
“Commvault Offers Extensive Backup Features but Requires Significant Maintenance Commitment”
Commvault is a robust backup platform with endless integrations and features, however, it is also a highly maintenance-intensive tool. pretty much needing a full time engineer focus on its governance and maintenance
Manager, IT Security and Risk Management
<50M USD, Finance (non-banking)CRITICAL
“Awful support mars otherwise OK backup product”
The platform works okay once you're up and running - a backup system obviously performs best when you never have to think about it. However, their support is absolutely abysmal. Whenever there's an actual issue you are only ever guided to generic KBs rather than given real personal support. Essentially, whenever anything is "out of the ordinary" the support quality takes a steep nosedive.
About Company
Company Description
Commvault is focused on enabling cyber resilience to protect the world against ransomware and other cyber threats by helping companies reduce risk, minimize downtime, and control costs. The new Commvault Cloud, powered by Metallic AI, is a cyber resilience platform built for the hybrid world, offering data security for all workloads, anywhere combined with rapid, enterprise-scale recovery. Commvault helps over 25,000 customers worldwide fight ransomware and achieve total resilience in the face of tomorrow’s threats.
Company Details
Company type
Public
Year Founded
1996
Head office location
Tinton Falls, United States
Number of employees
1001 - 5000
Website
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- It Manager50M-1B USDSoftwareReview Source
Commvault Offers Extensive Backup Features but Requires Significant Maintenance Commitment
Commvault is a robust backup platform with endless integrations and features, however, it is also a highly maintenance-intensive tool. pretty much needing a full time engineer focus on its governance and maintenance - IT Security & Risk Management Associate50M-1B USDManufacturingReview Source
reliable and comprehensive data protection with steep learning curve
I find it to be an incredibly robust and versatile data management solution. It's backup, recovery, and data protection capabilities give me confidence that my data is secure and easily recoverable seamless integration with the cloud platforms and deduplication processes help save on storage cost - Chief Technology OfficerGov't/PS/EdEducationReview Source
Commvault Provides Flexibility Yet Presents Challenges With Cloud Configuration Complexity
We have been a Commvault customer for a while, and the product has worked well for our data protection and resiliency needs. We have received good service from the vendor, and they have been good to us when negotiating pricing. - Manager Of It Services50M-1B USDIT ServicesReview Source
Powerful backup tool, but with a complex interface and high cost.
We've been using Commavult's solution for several years now, and I have to say it's a very powerful solution, but being so powerful, it requires specialized knowledge to use effectively. The platform offers advanced backup and restore solutions that provide great peace of mind, especially the integrated ransomware protection. - ENGINEER50M-1B USDTelecommunicationReview Source
Clear Licensing and Streamlined Setup Highlighted in Cloud-Based Data Protection Solution
We've used Commvault Cloud (previously Metallic) for multiple customers over the past 5 years. It has always been bulletproof. The setup has always been straight forward, and the licensing has been clear to understand. We've always had a great experience with Commvault account managers, increasing storage, licensing, etc. Backing up cloud workloads uses the public API, so you don't have VM-level backups traversing the edge firewall. Which, as anyone knows who's tried it, seriously reduces throughput and risks production traffic.
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