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What is Commvault Cloud?
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Overall experience with Commvault Cloud
“Commvault Offers Extensive Backup Features but Requires Significant Maintenance Commitment”
“Questioning the Comprehensive Data Protection of Commvault's SaaS Backup”
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Company Description
Commvault is focused on enabling cyber resilience to protect the world against ransomware and other cyber threats by helping companies reduce risk, minimize downtime, and control costs. The new Commvault Cloud, powered by Metallic AI, is a cyber resilience platform built for the hybrid world, offering data security for all workloads, anywhere combined with rapid, enterprise-scale recovery. Commvault helps over 25,000 customers worldwide fight ransomware and achieve total resilience in the face of tomorrow’s threats.
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Commvault Cloud Likes & Dislikes
Commvault pretty much has you cover or anything you want to backup, SQL servers, FIle Servers, VMs, AD, it can also replicate your backups and perform automatic recovery for testing and compliance requirements , their Microsoft Entra integration and O365 is really good
The SaaS portion is easy to setup and their service to get you started is good.
Commvault is comprehensive in terms of features. The three areas we appreciate are standard, traditional data protection (backup/recovery), data security, and data privacy. We also like the flexibility Commvault provides in a hybrid environment with cloud data protection.
Because you can do so much with the tool, its management can become a nightmare. I like to describe Commvult as it's and airplane and not a car, it can take you almost anywhere you want to go, far beyond what most tools can do, but flying an airplane requires trained personnel, fuel, constant maintenance and operational discipline, if what you really need is just a car to get from point A to point B, there are simpler products that will get the job done with far less overhead
We have recently discovered that their Commvault SaaS backup of Office 365 lacks some data protection which we were not aware of until we had to restore them. MS Lists is a web app that is stored on the personal users' OneDrive and not in SharePoint. After contacting support we were told that MS Lists is not supported at this time. So we have SharePoint Online protection, MS OneDrive backup and Exchange Online backup and it cannot be recovered at all. We mainly bought it to support our MS Dynamics 365 backup but are unsure if it truly protects this product 100%. While we were able to restore some records, we need to fully understand what can be backed up and restored in the event of a disaster. We have found that with SaaS backup we cannot take their word for it and need to test it. There is nothing wrong with their on-premise backup of our systems. After the purchase of Commvault Metallic the following 4th year their terms and conditions changed. Unlimited storage for SaaS backup on MS365 were not longer part of their product offering. They changed it to paid storage with a base set of storage. You can imagine that with 3 years of data backup and a storage retention policy it is difficult to switch to another product. Be cautious with SaaS products as terms and conditions are subject to change.
Commvault can be a little more taxing to maintain due to its complexity. We have evaluated other products that seem to be easier to administer. For the cloud environments, Commvault requires more configuration expertise to achieve the same result as on-prem. We had some challenges with the cloud configuration. Commvault has a lot of flexibility and features, but it carries a higher learning curve, and we've relied on external support for configurations.
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Commvault Cloud Reviews and Ratings
- It Manager50M-1B USDSoftwareReview Source
Commvault Offers Extensive Backup Features but Requires Significant Maintenance Commitment
Commvault is a robust backup platform with endless integrations and features, however, it is also a highly maintenance-intensive tool. pretty much needing a full time engineer focus on its governance and maintenance - Chief Technology OfficerGov't/PS/EdEducationReview Source
Commvault Provides Flexibility Yet Presents Challenges With Cloud Configuration Complexity
We have been a Commvault customer for a while, and the product has worked well for our data protection and resiliency needs. We have received good service from the vendor, and they have been good to us when negotiating pricing. - IT Manager50M-1B USDIT ServicesReview Source
Disk Space Gains and Smooth VM Management Achieved With Commvault Integration
We had a big problem with the old backup system, the Commvault system brought a wide range of benefits. Ease of including, changing and deleting VM machines, gain of disk space, through the use of Metadata. It is a robust tool and very easy to use. - ENGINEER50M-1B USDTelecommunicationReview Source
Clear Licensing and Streamlined Setup Highlighted in Cloud-Based Data Protection Solution
We've used Commvault Cloud (previously Metallic) for multiple customers over the past 5 years. It has always been bulletproof. The setup has always been straight forward, and the licensing has been clear to understand. We've always had a great experience with Commvault account managers, increasing storage, licensing, etc. Backing up cloud workloads uses the public API, so you don't have VM-level backups traversing the edge firewall. Which, as anyone knows who's tried it, seriously reduces throughput and risks production traffic. - PROJECT MANAGER50M-1B USDIT ServicesReview Source
Commvault Cloud Delivers Full Recovery, But Troubleshooting And Setup Remain Difficult.
Commvault cloud is a great backup and data protection tool which allows companies to manage their data backup very efficiently and easily after the configuration setup. It is good for companies with good amount of workload as it is very performing tool in order to take backups and recovery. Threatwise is a great feature which scan the production data and alert us with data anomalies and malware data. Little difficult in order of setting it up for the first time.