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  1. Home
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  3. Commvault Cloud
Logo of Commvault Cloud

Commvault Cloud

byCommvault
in
4.6
Market Presence: Backup and Data Protection Platforms, Backup as a Service

Overview

Product Information on Commvault Cloud

Updated 13th October 2025

What is Commvault Cloud?

Commvault Cloud is a software designed to facilitate data protection, backup, recovery, and management across multiple environments including cloud, on-premises, and hybrid infrastructures. The software provides centralized control for managing workloads and automates data security and compliance tasks. It enables organizations to safeguard their data assets, mitigate risks related to data loss or breaches, and address business continuity requirements. Commvault Cloud software supports integration with major cloud platforms and virtualization solutions, offering scalable capabilities for data storage optimization, disaster recovery, and ransomware protection. The software addresses the business need for ensuring data availability, enhancing operational resilience, and streamlining information governance.

Commvault Cloud Pricing

Commvault Cloud software offers a pricing model based on consumption, where charges depend on the amount of data protected and managed through its platform. The software provides tiered options for enterprise and advanced workloads and typically requires an annual or multi-year subscription. Features and support levels are included according to selected tiers, and costs may vary based on deployment and data volume.

Overall experience with Commvault Cloud

Chief Technology Officer
Gov't/PS/ED 5,000 - 50,000 Employees, Education
FAVORABLE

“Commvault Provides Flexibility Yet Presents Challenges With Cloud Configuration Complexity”

5.0
Jan 30, 2026
We have been a Commvault customer for a while, and the product has worked well for our data protection and resiliency needs. We have received good service from the vendor, and they have been good to us when negotiating pricing.
Leader, IT Operations
Gov't/PS/ED <5,000 Employees, Government
CRITICAL

“Questioning the Comprehensive Data Protection of Commvault's SaaS Backup”

3.0
Dec 2, 2024
While overall the backup has worked there are some issues as they move towards a more modern HTML interface while still having the ability to use their legacy JAVA based interface. Of those 2 interfaces there are some features that are only available in the JAVA one. Given that it has been over 2+ years since using the new HTML face they should have transitioned all functionality over. Their name change and the merging of their 2 products (Commvault on-premise backup and Commvault Metallic) has caused some confusion during the discussion with them to understand which product they are referring to. Both are still independent products but a new single unified interface is available to setup for single pane of glass reporting.

About Company

Company Description

Updated 20th December 2023

Commvault is focused on enabling cyber resilience to protect the world against ransomware and other cyber threats by helping companies reduce risk, minimize downtime, and control costs. The new Commvault Cloud, powered by Metallic AI, is a cyber resilience platform built for the hybrid world, offering data security for all workloads, anywhere combined with rapid, enterprise-scale recovery. Commvault helps over 25,000 customers worldwide fight ransomware and achieve total resilience in the face of tomorrow’s threats.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1996
Head office location
Tinton Falls, United States
Number of employees
1001 - 5000
Website
https://www.commvault.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Commvault Cloud
Reviewer Insights for: Commvault Cloud
Deciding Factors: Commvault Cloud Vs. Market Average
Performance of Commvault Cloud Across Market Features

Commvault Cloud Likes & Dislikes

Like

Commvault is comprehensive in terms of features. The three areas we appreciate are standard, traditional data protection (backup/recovery), data security, and data privacy. We also like the flexibility Commvault provides in a hybrid environment with cloud data protection.

Like

The SaaS portion is easy to setup and their service to get you started is good.

Like

I really like the product's interface, it's very intuitive, providing more breadth and more visualization of all the items needed to make backups and restores when necessary.

Dislike

Commvault can be a little more taxing to maintain due to its complexity. We have evaluated other products that seem to be easier to administer. For the cloud environments, Commvault requires more configuration expertise to achieve the same result as on-prem. We had some challenges with the cloud configuration. Commvault has a lot of flexibility and features, but it carries a higher learning curve, and we've relied on external support for configurations.

Dislike

We have recently discovered that their Commvault SaaS backup of Office 365 lacks some data protection which we were not aware of until we had to restore them. MS Lists is a web app that is stored on the personal users' OneDrive and not in SharePoint. After contacting support we were told that MS Lists is not supported at this time. So we have SharePoint Online protection, MS OneDrive backup and Exchange Online backup and it cannot be recovered at all. We mainly bought it to support our MS Dynamics 365 backup but are unsure if it truly protects this product 100%. While we were able to restore some records, we need to fully understand what can be backed up and restored in the event of a disaster. We have found that with SaaS backup we cannot take their word for it and need to test it. There is nothing wrong with their on-premise backup of our systems. After the purchase of Commvault Metallic the following 4th year their terms and conditions changed. Unlimited storage for SaaS backup on MS365 were not longer part of their product offering. They changed it to paid storage with a base set of storage. You can imagine that with 3 years of data backup and a storage retention policy it is difficult to switch to another product. Be cautious with SaaS products as terms and conditions are subject to change.

Dislike

I don't have any points that I don't like about the tool. I think it could be improved a little in terms of reports, bringing a slightly more simplified format.

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Peer Discussions

Commvault Cloud Reviews and Ratings

Showing data for 616 ratings and reviews for Backup and Data Protection Platforms market. View all 672 ratings and reviews across markets for a complete picture.

4.6

(616 Ratings)

Rating Distribution

5 Star
53%
4 Star
40%
3 Star
5%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.5

Product Capabilities

4.6

Filter Reviews
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Last 12 Months
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Reviewer's Job Function
  • Chief Technology Officer
    Gov't/PS/Ed
    Education
    Review Source

    Commvault Provides Flexibility Yet Presents Challenges With Cloud Configuration Complexity

    5.0
    Jan 30, 2026
    We have been a Commvault customer for a while, and the product has worked well for our data protection and resiliency needs. We have received good service from the vendor, and they have been good to us when negotiating pricing.
  • IT Manager
    50M-1B USD
    IT Services
    Review Source

    Disk Space Gains and Smooth VM Management Achieved With Commvault Integration

    5.0
    Nov 24, 2025
    We had a big problem with the old backup system, the Commvault system brought a wide range of benefits. Ease of including, changing and deleting VM machines, gain of disk space, through the use of Metadata. It is a robust tool and very easy to use.
  • PROJECT MANAGER
    50M-1B USD
    IT Services
    Review Source

    Commvault Cloud Delivers Full Recovery, But Troubleshooting And Setup Remain Difficult.

    5.0
    Dec 19, 2025
    Commvault cloud is a great backup and data protection tool which allows companies to manage their data backup very efficiently and easily after the configuration setup. It is good for companies with good amount of workload as it is very performing tool in order to take backups and recovery. Threatwise is a great feature which scan the production data and alert us with data anomalies and malware data. Little difficult in order of setting it up for the first time.
  • Manager, It Security
    <50M USD
    Banking
    Review Source

    Commvault Cloud Offers Strong Security But Interface Challenging For New Users

    4.0
    Jan 9, 2026
    Overall experience on the Commvault cloud is good as it has very good cloud native features for backup and recovery.
  • Chief Information Officer
    Gov't/PS/Ed
    Education
    Review Source

    Federated AAI Integration Enables Data Protection Across Thirty University Networks

    5.0
    Jan 29, 2026
    Commvault is our platfom to consolidate Data protection across a network of 30 independent Universities. The support to set up this truly non-standard setup was exceptional
...
Showing Result 1-5 of 632

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