Name: Commvault Cloud
Rating: 4.5 (685 reviews)

Overview

Product Information on Commvault Cloud

Updated 13th October 2025

What is Commvault Cloud?

Commvault Cloud is a software designed to facilitate data protection, backup, recovery, and management across multiple environments including cloud, on-premises, and hybrid infrastructures. The software provides centralized control for managing workloads and automates data security and compliance tasks. It enables organizations to safeguard their data assets, mitigate risks related to data loss or breaches, and address business continuity requirements. Commvault Cloud software supports integration with major cloud platforms and virtualization solutions, offering scalable capabilities for data storage optimization, disaster recovery, and ransomware protection. The software addresses the business need for ensuring data availability, enhancing operational resilience, and streamlining information governance.

Overall experience with Commvault Cloud

It Manager

500M - 1B USD, Software

FAVORABLE

“Commvault Offers Extensive Backup Features but Requires Significant Maintenance Commitment”

4.0

Feb 2, 2026

Commvault is a robust backup platform with endless integrations and features, however, it is also a highly maintenance-intensive tool. pretty much needing a full time engineer focus on its governance and maintenance

Leader, IT Operations

Gov't/PS/ED <5,000 Employees, Government

CRITICAL

“Questioning the Comprehensive Data Protection of Commvault's SaaS Backup”

3.0

Dec 2, 2024

While overall the backup has worked there are some issues as they move towards a more modern HTML interface while still having the ability to use their legacy JAVA based interface. Of those 2 interfaces there are some features that are only available in the JAVA one. Given that it has been over 2+ years since using the new HTML face they should have transitioned all functionality over. Their name change and the merging of their 2 products (Commvault on-premise backup and Commvault Metallic) has caused some confusion during the discussion with them to understand which product they are referring to. Both are still independent products but a new single unified interface is available to setup for single pane of glass reporting.

About Company

Company Description

Commvault is focused on enabling cyber resilience to protect the world against ransomware and other cyber threats by helping companies reduce risk, minimize downtime, and control costs. The new Commvault Cloud, powered by Metallic AI, is a cyber resilience platform built for the hybrid world, offering data security for all workloads, anywhere combined with rapid, enterprise-scale recovery. Commvault helps over 25,000 customers worldwide fight ransomware and achieve total resilience in the face of tomorrow’s threats.

Company Details

Company type

Public

Year Founded

1996

Head office location

Tinton Falls, United States

Number of employees

1001 - 5000

Website

https://www.commvault.com

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Commvault Cloud Likes & Dislikes

Commvault pretty much has you cover or anything you want to backup, SQL servers, FIle Servers, VMs, AD, it can also replicate your backups and perform automatic recovery for testing and compliance requirements , their Microsoft Entra integration and O365 is really good

The SaaS portion is easy to setup and their service to get you started is good.

Commvault is comprehensive in terms of features. The three areas we appreciate are standard, traditional data protection (backup/recovery), data security, and data privacy. We also like the flexibility Commvault provides in a hybrid environment with cloud data protection.

Because you can do so much with the tool, its management can become a nightmare. I like to describe Commvult as it's and airplane and not a car, it can take you almost anywhere you want to go, far beyond what most tools can do, but flying an airplane requires trained personnel, fuel, constant maintenance and operational discipline, if what you really need is just a car to get from point A to point B, there are simpler products that will get the job done with far less overhead

We have recently discovered that their Commvault SaaS backup of Office 365 lacks some data protection which we were not aware of until we had to restore them. MS Lists is a web app that is stored on the personal users' OneDrive and not in SharePoint. After contacting support we were told that MS Lists is not supported at this time. So we have SharePoint Online protection, MS OneDrive backup and Exchange Online backup and it cannot be recovered at all. We mainly bought it to support our MS Dynamics 365 backup but are unsure if it truly protects this product 100%. While we were able to restore some records, we need to fully understand what can be backed up and restored in the event of a disaster. We have found that with SaaS backup we cannot take their word for it and need to test it. There is nothing wrong with their on-premise backup of our systems. After the purchase of Commvault Metallic the following 4th year their terms and conditions changed. Unlimited storage for SaaS backup on MS365 were not longer part of their product offering. They changed it to paid storage with a base set of storage. You can imagine that with 3 years of data backup and a storage retention policy it is difficult to switch to another product. Be cautious with SaaS products as terms and conditions are subject to change.

Commvault can be a little more taxing to maintain due to its complexity. We have evaluated other products that seem to be easier to administer. For the cloud environments, Commvault requires more configuration expertise to achieve the same result as on-prem. We had some challenges with the cloud configuration. Commvault has a lot of flexibility and features, but it carries a higher learning curve, and we've relied on external support for configurations.

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50M-1B USD

Software

Review Source

Commvault Offers Extensive Backup Features but Requires Significant Maintenance Commitment

Chief Technology Officer

Gov't/PS/Ed

Education

Commvault Provides Flexibility Yet Presents Challenges With Cloud Configuration Complexity

5.0

Jan 30, 2026

We have been a Commvault customer for a while, and the product has worked well for our data protection and resiliency needs. We have received good service from the vendor, and they have been good to us when negotiating pricing.

IT Manager

IT Services

Disk Space Gains and Smooth VM Management Achieved With Commvault Integration

Nov 24, 2025

We had a big problem with the old backup system, the Commvault system brought a wide range of benefits. Ease of including, changing and deleting VM machines, gain of disk space, through the use of Metadata. It is a robust tool and very easy to use.

ENGINEER

Telecommunication

Clear Licensing and Streamlined Setup Highlighted in Cloud-Based Data Protection Solution

Feb 25, 2026

We've used Commvault Cloud (previously Metallic) for multiple customers over the past 5 years. It has always been bulletproof. The setup has always been straight forward, and the licensing has been clear to understand. We've always had a great experience with Commvault account managers, increasing storage, licensing, etc. Backing up cloud workloads uses the public API, so you don't have VM-level backups traversing the edge firewall. Which, as anyone knows who's tried it, seriously reduces throughput and risks production traffic.

PROJECT MANAGER

Commvault Cloud Delivers Full Recovery, But Troubleshooting And Setup Remain Difficult.

Dec 19, 2025

Commvault cloud is a great backup and data protection tool which allows companies to manage their data backup very efficiently and easily after the configuration setup. It is good for companies with good amount of workload as it is very performing tool in order to take backups and recovery. Threatwise is a great feature which scan the production data and alert us with data anomalies and malware data. Little difficult in order of setting it up for the first time.