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  3. Commvault Cloud
Logo of Commvault Cloud

Commvault Cloud

byCommvault
in
4.5
Market Presence: Backup and Data Protection Platforms, Backup as a Service

Overview

Product Information on Commvault Cloud

Updated 13th October 2025

What is Commvault Cloud?

Commvault Cloud is a software designed to facilitate data protection, backup, recovery, and management across multiple environments including cloud, on-premises, and hybrid infrastructures. The software provides centralized control for managing workloads and automates data security and compliance tasks. It enables organizations to safeguard their data assets, mitigate risks related to data loss or breaches, and address business continuity requirements. Commvault Cloud software supports integration with major cloud platforms and virtualization solutions, offering scalable capabilities for data storage optimization, disaster recovery, and ransomware protection. The software addresses the business need for ensuring data availability, enhancing operational resilience, and streamlining information governance.

Commvault Cloud Pricing

Commvault Cloud software offers a pricing model based on consumption, where charges depend on the amount of data protected and managed through its platform. The software provides tiered options for enterprise and advanced workloads and typically requires an annual or multi-year subscription. Features and support levels are included according to selected tiers, and costs may vary based on deployment and data volume.

Overall experience with Commvault Cloud

It Manager
500M - 1B USD, Software
FAVORABLE

“Commvault Offers Extensive Backup Features but Requires Significant Maintenance Commitment”

4.0
Feb 2, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Leader, IT Operations
Gov't/PS/ED <5,000 Employees, Government
CRITICAL

“Questioning the Comprehensive Data Protection of Commvault's SaaS Backup”

3.0
Dec 2, 2024
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 20th December 2023

Commvault is focused on enabling cyber resilience to protect the world against ransomware and other cyber threats by helping companies reduce risk, minimize downtime, and control costs. The new Commvault Cloud, powered by Metallic AI, is a cyber resilience platform built for the hybrid world, offering data security for all workloads, anywhere combined with rapid, enterprise-scale recovery. Commvault helps over 25,000 customers worldwide fight ransomware and achieve total resilience in the face of tomorrow’s threats.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1996
Head office location
Tinton Falls, United States
Number of employees
1001 - 5000
Website
https://www.commvault.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Commvault Cloud Reviews and Ratings

4.5

(627 Ratings)

Rating Distribution

5 Star
54%
4 Star
40%
3 Star
5%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?
  • It Manager
    50M-1B USD
    Software
    Review Source

    Commvault Offers Extensive Backup Features but Requires Significant Maintenance Commitment

    4.0
    Feb 2, 2026
    Commvault is a robust backup platform with endless integrations and features, however, it is also a highly maintenance-intensive tool. pretty much needing a full time engineer focus on its governance and maintenance
  • It Manager
    50M-1B USD
    Software
    Review Source

    Commvault Offers Extensive Backup Features but Requires Significant Maintenance Commitment

    4.0
    Feb 2, 2026
    Commvault is a robust backup platform with endless integrations and features, however, it is also a highly maintenance-intensive tool. pretty much needing a full time engineer focus on its governance and maintenance
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Commvault Cloud Likes & Dislikes

Like

Commvault pretty much has you cover or anything you want to backup, SQL servers, FIle Servers, VMs, AD, it can also replicate your backups and perform automatic recovery for testing and compliance requirements , their Microsoft Entra integration and O365 is really good

Like

Commvault pretty much has you cover or anything you want to backup, SQL servers, FIle Servers, VMs, AD, it can also replicate your backups and perform automatic recovery for testing and compliance requirements , their Microsoft Entra integration and O365 is really good

Like

Commvault pretty much has you cover or anything you want to backup, SQL servers, FIle Servers, VMs, AD, it can also replicate your backups and perform automatic recovery for testing and compliance requirements , their Microsoft Entra integration and O365 is really good

Dislike

We have recently discovered that their Commvault SaaS backup of Office 365 lacks some data protection which we were not aware of until we had to restore them. MS Lists is a web app that is stored on the personal users' OneDrive and not in SharePoint. After contacting support we were told that MS Lists is not supported at this time. So we have SharePoint Online protection, MS OneDrive backup and Exchange Online backup and it cannot be recovered at all. We mainly bought it to support our MS Dynamics 365 backup but are unsure if it truly protects this product 100%. While we were able to restore some records, we need to fully understand what can be backed up and restored in the event of a disaster. We have found that with SaaS backup we cannot take their word for it and need to test it. There is nothing wrong with their on-premise backup of our systems. After the purchase of Commvault Metallic the following 4th year their terms and conditions changed. Unlimited storage for SaaS backup on MS365 were not longer part of their product offering. They changed it to paid storage with a base set of storage. You can imagine that with 3 years of data backup and a storage retention policy it is difficult to switch to another product. Be cautious with SaaS products as terms and conditions are subject to change.

Dislike

We have recently discovered that their Commvault SaaS backup of Office 365 lacks some data protection which we were not aware of until we had to restore them. MS Lists is a web app that is stored on the personal users' OneDrive and not in SharePoint. After contacting support we were told that MS Lists is not supported at this time. So we have SharePoint Online protection, MS OneDrive backup and Exchange Online backup and it cannot be recovered at all. We mainly bought it to support our MS Dynamics 365 backup but are unsure if it truly protects this product 100%. While we were able to restore some records, we need to fully understand what can be backed up and restored in the event of a disaster. We have found that with SaaS backup we cannot take their word for it and need to test it. There is nothing wrong with their on-premise backup of our systems. After the purchase of Commvault Metallic the following 4th year their terms and conditions changed. Unlimited storage for SaaS backup on MS365 were not longer part of their product offering. They changed it to paid storage with a base set of storage. You can imagine that with 3 years of data backup and a storage retention policy it is difficult to switch to another product. Be cautious with SaaS products as terms and conditions are subject to change.

Dislike

We have recently discovered that their Commvault SaaS backup of Office 365 lacks some data protection which we were not aware of until we had to restore them. MS Lists is a web app that is stored on the personal users' OneDrive and not in SharePoint. After contacting support we were told that MS Lists is not supported at this time. So we have SharePoint Online protection, MS OneDrive backup and Exchange Online backup and it cannot be recovered at all. We mainly bought it to support our MS Dynamics 365 backup but are unsure if it truly protects this product 100%. While we were able to restore some records, we need to fully understand what can be backed up and restored in the event of a disaster. We have found that with SaaS backup we cannot take their word for it and need to test it. There is nothing wrong with their on-premise backup of our systems. After the purchase of Commvault Metallic the following 4th year their terms and conditions changed. Unlimited storage for SaaS backup on MS365 were not longer part of their product offering. They changed it to paid storage with a base set of storage. You can imagine that with 3 years of data backup and a storage retention policy it is difficult to switch to another product. Be cautious with SaaS products as terms and conditions are subject to change.

User Sentiment About Commvault Cloud
Reviewer Insights for: Commvault Cloud
Deciding Factors: Commvault Cloud Vs. Market Average
Performance of Commvault Cloud Across Market Features