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Logo of Concur Invoice

Concur Invoice

bySAP
in Accounts Payable Applications
4.2

Overview

Product Information on Concur Invoice

Updated 30th October 2025

What is Concur Invoice?

Concur Invoice is a software solution designed to automate and streamline the accounts payable process for businesses. The solution captures supplier invoices, matches them with purchase orders and receipts, and routes them for approval, reducing manual data entry and processing errors. Concur Invoice delivers scalability and visibility into spending, policy adherence, and approval workflows, helping organizations to optimize cash flow and control costs. The software integrates with enterprise resource planning systems and financial applications, supporting the tracking and management of invoices from submission to payment. Concur Invoice automate invoice processing, improving AP precision while elevating operational performance for finance teams

Concur Invoice Pricing

Concur Invoice is a software that utilizes a subscription-based pricing model where fees are typically determined by the number of users or volume of invoices processed. Pricing tiers often reflect features and usage levels, and additional costs may apply for advanced capabilities or system integrations. Organizations can choose plans based on their scale and invoicing requirements.

Overall experience with Concur Invoice

Sr. Accreditation Assistant
50M - 250M USD, Healthcare and Biotech
FAVORABLE

“Strong compliance tools for reporting and data governance.”

4.0
Sep 10, 2025
The ACR and ROPA tools within SAP are robust, especially for handling compliance heavy reporting and documentation. Implementation requires some expertise, but once configured, they provide significant value in managing statutory and GDPR-related obligations, integration with core modules is smooth and the automation features reduce manual effort.
SENIOR DIRECTOR, FINANCE
50M - 250M USD, Software
CRITICAL

“Concur Offers Affordable Pricing But Faces Usability and Realiability Challenges”

3.0
Sep 18, 2025
Concur has fallen behind some peers in terms of usability and key features

About Company

Company Description

Updated 13th August 2025

SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.

Company Details

Updated 13th August 2025
Company type
Public
Year Founded
1972
Head office location
Walldorf, Germany
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.sap.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Concur Invoice
Reviewer Insights for: Concur Invoice
Deciding Factors: Concur Invoice Vs. Market Average
Performance of Concur Invoice Across Market Features

Concur Invoice Likes & Dislikes

Like

ECR provides precise, localized statutory reports and ROPA helps maintain transparency for GDPR compliance. This level of automation and system driven reminders is incredibly helpful.

Read Full Review
Like

The cost is affordable versus peers

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Like

It effortless. The ability to simply snap a photo of a receipt, file it on an expense report and have everything processed automatically on my phone. I even do it sometimes while commuting on the train to work.

Read Full Review
Dislike

Initial setup can be complex without specialized SAP expertise. Documentation could be improved, especially around error handling in ACR reports and customizations in Ropa.

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Dislike

The UI has completely fallen behind others and often runs into errors or downtime

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Dislike

Sometimes it feels overwhelming when I do multiple expense reports in different periods. Maybe it's just because of how the interface is designed when I'm using my phone. A lot simpler on a laptop if doing multiple expense reports.

Read Full Review

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Peer Discussions

Concur Invoice Reviews and Ratings

4.3

(34 Ratings)

Rating Distribution

5 Star
38%
4 Star
50%
3 Star
6%
2 Star
3%
1 Star
3%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.2

Service & Support

4.1

Product Capabilities

4.1

Last 12 Months
Filter Reviews
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Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Sr. Accreditation Assistant
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Strong compliance tools for reporting and data governance.

    4.0
    Sep 10, 2025
    The ACR and ROPA tools within SAP are robust, especially for handling compliance heavy reporting and documentation. Implementation requires some expertise, but once configured, they provide significant value in managing statutory and GDPR-related obligations, integration with core modules is smooth and the automation features reduce manual effort.
  • SENIOR SPECIALIST
    1B-10B USD
    Banking
    Review Source

    Snap, Submit and Get Reimbursed on the Go

    4.0
    Sep 21, 2025
    Back when I was working at my previous company, we used Concur Invoice to manage and get reimbursed for everyday work expenses like our coffee runs, Uber fares and team lunches. It was as easy as snapping a photo of the receipt and getting paid. I thought it was convenient and easy.
  • MANAGER, LEGAL AND COMPLIANCE
    50M-1B USD
    IT Services
    Review Source

    SAP Concur Streamlines Invoice Processing but Setup Complexity Remains a Challenge

    4.0
    Sep 10, 2025
    SAP Concur invoice has been helpful for the invoice automation process. It keep everything organized and compliant. Definitely great for bigger companies. The setup seems a bit complicated and OCR needs manual checks sometimes.
  • SVP CHIEF ACCOUNTING OFFICER
    50M-1B USD
    Banking
    Review Source

    Reporting Features in Concur Remain Complex Despite Overall Easy Usability

    5.0
    Nov 12, 2025
    Concur is phenomenal. I recommend it to everyone. The only hard part with Concur is that the reporting dashboard is not as user friendly as one would wish. We continue to explore add-on reporting functionality with Concur to improve the experience.
  • DIRECTOR OF FINANCE
    <50M USD
    Miscellaneous
    Review Source

    Significant Time Savings Noted Despite Clunky Interface and Integration Issues

    4.0
    Aug 25, 2025
    Concur Invoice has saved our organization a ton of time by automating our accounts payable. It is easy for users and approvers to use. We were able to set up an approval configuration for our approval workflow as outlined in our financial policies.
...
Showing Result 1-5 of 39

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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