Constant Contact

4.5

Overview

Product Information on Constant Contact

Updated 13th October 2025

What is Constant Contact?

Constant Contact software provides email marketing and digital communication tools designed to help businesses and organizations manage and engage their audiences. The software includes features for creating and sending email campaigns, automating communications, building customizable templates, and tracking campaign performance through analytics. It supports integration with various platforms to facilitate contact management and audience segmentation. Constant Contact software also offers tools for event management, surveys, social media sharing, and online marketing. It is used by businesses seeking to improve outreach efforts, manage customer relationships, increase engagement, and streamline their online marketing processes.

Overall experience with Constant Contact

Marketing Associate
<50M USD, Services (non-Government)
FAVORABLE

Simple Interface Makes Constant Contact Easy but Limits Design Flexibility

4.0
Jun 16, 2025
Overall, Constant Contact is a great platform for simple, efficient email marketing!
SENIOR MARKETING STRATEGIST
<50M USD, Media
CRITICAL

Constant Contact Simplifies Email Marketing But Faces Challenges With Scalability

3.0
Jun 16, 2025
Constant Contact is great for beginner email marketing and small businesses but it is difficult to scale.

About Company

Company Description

Constant Contact provides a range of digital marketing tools dedicated to assisting small businesses. The company offers solutions that enable businesses to effectively connect with their audience and achieve impactful results. In essence, Constant Contact specializes in simplifying and amplifying digital marketing efforts to drive sales and expand a customer base.

Company Details

Company type
Private
Head office location
Waltham, United States
Number of employees
1001 - 5000

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Constant Contact
Reviewer Insights for: Constant Contact
Deciding Factors: Constant Contact Vs. Market Average
Performance of Constant Contact Across Market Features

Constant Contact Likes & Dislikes

Top Constant Contact Alternatives

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Peer Discussions

Constant Contact Reviews and Ratings

4.5

(189 Ratings)

Rating Distribution

5 Star
48%
4 Star
42%
3 Star
8%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.4

Last 12 Months
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  • SENIOR MARKETING STRATEGIST
    <50M USD
    Media
    Review Source

    Constant Contact Simplifies Email Marketing But Faces Challenges With Scalability

    3.0
    Jun 16, 2025
    Constant Contact is great for beginner email marketing and small businesses but it is difficult to scale.
  • Marketing Associate
    <50M USD
    Services (non-Government)
    Review Source

    Simple Interface Makes Constant Contact Easy but Limits Design Flexibility

    4.0
    Jun 16, 2025
    Overall, Constant Contact is a great platform for simple, efficient email marketing!
  • Chargée D'actions Culturelles Et De Médi
    50M-1B USD
    Miscellaneous
    Review Source

    An Effective and Affordable Email Marketing Tool

    5.0
    Jun 17, 2025
    For email marketing, Constant Contact has been very helpful. It helps in writing emails thanks to its AI assistant and the drag & drop feature works well making our work easy. In addition, tracking emails and managing email lists is easy and serves our marketing needs.
  • MARKETING ASSOCIATE
    <50M USD
    Services (non-Government)
    Review Source

    Automations and Analytics Stand Out Despite Difficulties Locating Specific Functions

    5.0
    Oct 6, 2025
    This product is super easy to use, and offers a load of tools I have now integrated into my company
  • Référente Technique
    50M-1B USD
    Services (non-Government)
    Review Source

    A Powerful Email Marketing Tool

    5.0
    Jun 12, 2025
    With Constant Contact, we've best features for not only email marketing but also effective social media marketing. We easily get new leads and effortlessly engage existing customers. In addition, handling and crafting marketing campaigns is easy with Constant Contact.
...
Showing Result 1-5 of 189

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