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  3. Coupa
Logo of Coupa

Coupa

byCoupa
in
4.8
Market Presence: Source-to-Pay Suites, Contract Life Cycle Management

Overview

Product Information on Coupa

Updated 13th October 2025

What is Coupa?

Coupa is a software designed for business spend management, enabling organizations to control and optimize procurement, invoicing, and expenses. The software provides modules for sourcing, contract management, supplier collaboration, and analytics to help monitor and manage financial operations. Through its cloud-based platform, users can automate purchasing workflows, enforce compliance with policies, and gain visibility into spend data. Coupa addresses challenges such as manual processing, lack of spend control, and limited insight into supplier performance, supporting businesses in improving efficiency and reducing costs associated with unmanaged spending.

Coupa Pricing

Coupa software uses a subscription-based pricing model that typically charges customers based on factors such as organizational size, number of users, and specific modules or features required. The pricing structure is tailored for each deployment, with costs varying depending on the range of spend management functionalities chosen and service support levels requested.

Overall experience with Coupa

MANAGER, SUPPLY CHAIN PROCESS & TECHNOLO
3B - 10B USD, Transportation
FAVORABLE

“Travel Expense Submission Is Straightforward, although requires some upfront setup”

5.0
Oct 24, 2025
I use this tool to submit my travel expenses. The tool is easy to use, better than other I've used. Definitely good for employee use
Channel Marketing Manager
50M - 250M USD, IT Services
CRITICAL

“Streamlining marketing expenditures for approval and payment”

3.0
Dec 10, 2021
As an end user, I use Coupa Software to manage marketing expenditures for approval and payment to third party sources. The platform is intuitive and relatively easy to use after training.

About Company

Company Description

Updated 8th July 2024

Coupa Software is a cloud-based platform focusing on business spend management (BSM). The primary objective of Coupa Software is to provide companies with the necessary tools and features needed to gain visibility and control over their business expenditures, enabling them to make more effective and secure spending decisions. The company has a global outreach and serves an extensive range of businesses worldwide.

Company Details

Updated 8th July 2024
Company type
Private
Year Founded
2006
Head office location
San Mateo, CA, United States
Number of employees
1001 - 5000
Website
http://www.coupa.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Coupa
Performance of Coupa Across Market Features

Coupa Likes & Dislikes

Like

Allows easy expense submission for employees. Allows cost center allocation and proper approval process.

Like

The key benefits focus on automation, transparency and tracking capabilities.

Like

1) User experience 2) Integrations with our ERP 3) Reporting capabilities

Dislike

It requires an upfront setup that is a little bit heavy. Besides that, I cannot think about anything that I don't like about the tool.

Dislike

Using the mobile app, I encountered a few issues with uploading images of expense receipts and identifying the appropriate cost code.

Dislike

1) Newer to market 2) Global travel for non-US operations still being built out (but works) 3) Natural integration challenges with an acquisition product

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Peer Discussions

What Your Peers Are Saying About Coupa

IT Analyst
Are there any commercial off-the-shelf products that can help in the bidding/tendering process? I know Ariba, Coupa can, but we are looking for a tool that can help oil and gas downstream companies with these capabilities, especially on the sales side than purchase side. 
Finance Manager
I am interested in seeing the results.  They may come into play as we continually look to improve processes and remove risks, as applicable.  The process we have are more manual and are in the form of templates leveraging Microsoft tools.  Previous employers (retail) used Coupa.
See Full Discussion
5 Feb 2025773 Views1 Comment
Director of IT
Among the various contract lifecycle management tools available in the market, what do you think of various options like Docusign, SAP ARIBA, Icertis, Coupa? With a dominantly SAP based landscape, which could be a more suitable one? Consider it's a long term investment.
Director of Supply Chain
We are about to start a tender process for this and going to attempt to use the Buy Smart functionality. We also have a SAP based architecture for our ERP however it is unlikely we will go with Ariba mainly based on cost and complexity. 
See Full Discussion
11 Apr 20241.5k Views3 Comments

Coupa Reviews and Ratings

Showing data for 13 ratings and reviews for Corporate Travel Management Software market. View all 1207 ratings and reviews across markets for a complete picture.

4.8

(13 Ratings)

Rating Distribution

5 Star
62%
4 Star
23%
3 Star
15%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.5

Service & Support

4.6

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • MANAGER, SUPPLY CHAIN PROCESS & TECHNOLO
    1B-10B USD
    Transportation
    Review Source

    Travel Expense Submission Is Straightforward, although requires some upfront setup

    5.0
    Oct 24, 2025
    I use this tool to submit my travel expenses. The tool is easy to use, better than other I've used. Definitely good for employee use
  • DIRECTOR OF FINANCE
    <50M USD
    Consumer Goods
    Review Source

    Revolutionary product from a familiar face

    5.0
    Jul 18, 2023
    This is a great, modern product that scales with our business
  • Senior RPA Developer
    1B-10B USD
    Transportation
    Review Source

    Excellent Product

    5.0
    Jan 14, 2022
    Very easy to use. expense can be updated efficiently with details
  • Channel Marketing Manager
    50M-1B USD
    IT Services
    Review Source

    Streamlining marketing expenditures for approval and payment

    3.0
    Dec 10, 2021
    As an end user, I use Coupa Software to manage marketing expenditures for approval and payment to third party sources. The platform is intuitive and relatively easy to use after training.
  • CX Strategist Northern Europe
    50M-1B USD
    Telecommunication
    Review Source

    Great T&E Solution for large enterprises

    4.0
    Dec 13, 2021
    great overall T&E solution, saving around 20% of the teams time in approvals and turnaround for staff now down 50%
Showing Result 1-5 of 13

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