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Logo of Coursera

Coursera

byCoursera
in
4.4
2025
Market Presence: Manager and Leadership Training, Digital Learning Content Providers

Overview

Service Information on Coursera

Updated 13th October 2025

What is Coursera?

Coursera is an online learning software that provides access to a range of courses, specializations, and degrees offered by universities and organizations. The software enables users to participate in video lectures, interactive assignments, and discussion forums across various subjects such as business, computer science, data science, and personal development. Coursera includes features for self-paced learning, progress tracking, assessments, and certification upon course completion. It addresses the business problem of upskilling and workforce development by offering educational resources aimed at enhancing knowledge and practical skills for individuals and organizations.

Coursera Pricing

Coursera is a software that offers a range of pricing models including free access to certain courses, individual course payments, and subscription options such as Coursera Plus which enables users to access multiple courses for a monthly or annual fee. Institutional pricing is available for businesses and universities, typically based on custom agreements.

Overall experience with Coursera

QUALITY
250M - 500M USD, Manufacturing
FAVORABLE

“Strong Quality and Process Training with practical impact, best used when mapped to clear Business Goals”

4.0
Sep 1, 2025
Our organization integrated Coursera into our training strategy as part of upgrading our quality management system 9QMS). Specifically, we use Coursera courses like "Data Analytics for Lean Six Sigma," "Statistical Process Control (SPC) for Manufacturing," and "ISO 9001:2015 Quality Management Systems." The platform has helped our quality and operations teams adapt to new monitoring tools for process controls and standardize how we approach compliance requirements. What stood out was the ability to align course modules with real-world projects on the shop floor. For example, after completing the SPC course, our engineers were able to reconfigure control charts in our MES software to better monitor variations in production runs.
DATA ENGINEER
50M - 250M USD, Consumer Goods
CRITICAL

“Courses Offer Deep Insights Through University and Industry Collaboration Efforts”

3.0
Sep 5, 2025
The quality of the courses is really excellent, through the collaborations with different companies and universities you really get an indepth understanding of how different concepts are meant to be done

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Manager and Leadership Training

About Company

Company Description

Updated 7th December 2023

Coursera, a platform initiated in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, aims to offer universal access to premium education. With a rich open catalog of content and credentials provided through a partnership network extending to over 300 entities in academia and industry. The company offers a variety of educational paths encompassing individual courses, specializations, professional certificates, guided projects, and degree programs at both bachelor's and master's level. Institutions globally utilize Coursera's resources to ameliorate the skill sets of their employees, civilians, and students in burgeoning fields such as data science, technology, and business. In 2021, Coursera formalized its standing as a public benefit corporation and a B Corp under the Delaware General Corporation Law.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2012
Head office location
Mountain View, United States
Number of employees
1001 - 5000
Website
http://www.coursera.org/jobs

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Coursera
Reviewer Insights for: Coursera
Deciding Factors: Coursera Vs. Market Average
Performance of Coursera Across Market Features

Coursera Likes & Dislikes

Like

1- Hands-on coursework that links directly to tools- The Six Sigma and Statistical Process Control courses on Coursera include practice datasets in Minitab and Excel. This gave our engineers the confidence to apply control charts, capability analysis, and regression directly to our manufacturing software. 2- Structured learning pathways - Specializations such as ISO 9001:2015 Quality Management Systems and Lean Six Sigma Green Belt Offered as a sequence of modules that build progressively. This helped newer staff build a baseline before moving on to more advanced courses. 3- Instructor and university credibility- Content from Georgia Tech and University of Michigan added weight to our training plan. This made it easier to get buy-in from leadership because the materials were developed by recognized subject matter experts rather than generic tutorials.

Like

I really like the broad catalogue ranging from technical to personal development topics. The collaboration with large companies like Google or IBM for specific technical topics really puts the courses on another level. Alsos its great that even wellknown universities like Duke, University of Michigan or Stanford put their scientific courses up on the platform. You really get a good feeling while doing the courses because unlike comparable platforms in most cases here you'll get a proven teacher/lecturer, that has an advanced understanding of didactics and teaching philosophies.

Like

In comparison to using Coursera as an individual, the B2B version offers a more complete experience to the user. You have from day one full access to the whole catalogue of certifications available. What I particularly liked is that you have curated paths and course recommendations based on your role/function so you can easily start planning in advance about a set of skills and certifications you would like to acquire in the long term. In that sense, I think my organization used a pretty thorough strategy around this characteristic because each quarter we were asked to commit to finishing certain courses as a part of our OKR portfolio. Last but certainly not least, the quality of the most of the material is pretty high because you get access to courses/specializations provided by plenty of top tier universities and tech organizations (e.g. Google, IBM, Stanford, University of Michigan, etc.).

Dislike

1- Limited integration with compliance systems - While the learning content was strong, exporting certificates or proof of completion into our compliance tracking software required manual upload. 2- Inconsistent depth across courses - Some modules went very deep into statistical techniques, while others stayed very surface-level. For example, the FMEA coverage was basic compared to what's required in regulated industries. 3- Mobile Learning Limitations- The mobile app was fine for watching videos, but interactive assignments and data analysis tasks were not practical on smaller screens. Our operators who tried to learn on tablets often had to switch back to laptops.

Dislike

The courses sometimes are too fast-paced because they are basically university-grade materials. Its hard to keep up with more advanced topics while still working full time. As a private customer its not ideal, that some of the courses are really costly if you want to get the certificate to have it on your cv. For me this misses the point of making education accessible.

Dislike

The high cost of the platform certainly cannot be overlooked. If I am not mistaken, the pricing is calculated on a per user basis and, in our case, our People Department earlier this year decided to abandon the platform (although the benefits were high) because we entered our scale-up phase and our headcount started growing rapidly. Another smaller drawback could be considered the peer review system that most courses have integrated. In my opinion, it's one of the most shady aspects of the platform because you cannot really be sure who and based on what criteria assesses your work and you are often called to evaluate other people's work that is simply nonsense. One more thing that could be improved is that, although there is a plethora of courses available, after a while it feels like most of them are on a beginner level and you have to dig deeper to find advanced material on stuff that you want to emphasize more.

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Peer Discussions

Coursera Reviews and Ratings

4.4

(413 Ratings)

Rating Distribution

5 Star
48%
4 Star
46%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Planning & Transition

4.3

Delivery & Execution

4.5

Integration & Deployment

4.6

Service & Support

4.5

Service Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • QUALITY
    50M-1B USD
    Manufacturing
    Review Source

    Strong Quality and Process Training with practical impact, best used when mapped to clear Business Goals

    4.0
    Sep 1, 2025
    Our organization integrated Coursera into our training strategy as part of upgrading our quality management system 9QMS). Specifically, we use Coursera courses like "Data Analytics for Lean Six Sigma," "Statistical Process Control (SPC) for Manufacturing," and "ISO 9001:2015 Quality Management Systems." The platform has helped our quality and operations teams adapt to new monitoring tools for process controls and standardize how we approach compliance requirements. What stood out was the ability to align course modules with real-world projects on the shop floor. For example, after completing the SPC course, our engineers were able to reconfigure control charts in our MES software to better monitor variations in production runs.
  • Sales Operations Analyst
    <50M USD
    Software
    Review Source

    Coursera for Business Provides High-Quality Learning but Comes With High Costs

    4.0
    Sep 9, 2025
    My current employer at some point offered us access to Coursera for Business, as a dedicated ecosystem within the company to cultivate new business skills and to even initiate new career paths. Although I had access to it for less than a year (we decided not to extend it due to high cost), the experience was overall very positive and I managed to acquire valuable certifications on some key skills for my role (SQL, Data Analytics, MS Excel).
  • Operations Manager
    <50M USD
    Travel and Hospitality
    Review Source

    Coursera Excels In Content and Flexibility But Search and Reporting Need Improvement

    4.0
    Sep 5, 2025
    Our overall experience with Coursera has been very positive. The breadth and quality of content, especially from top universities and companies, has allowed us to build tailored learning paths for different roles. The deployment was smooth and the support team provided excellent guidance during transition and adoption. What worked particularly well was the mix of long certifications with short hands-on projects, which kept users engaged and motivated. On the improvement side, the course search could be more precise in filtering by language and it would help to receive earlier notice when a course is retired so we can adjust learning paths.
  • HEAD OF ENGG.
    <50M USD
    IT Services
    Review Source

    Flexible and comprehensive, but planning ahead makes it more effective

    5.0
    Sep 1, 2025
    The courses on coursera, especially the specialisations, are very well designed. They provide a thoughtfully structured learning path that helps build a strong foundation, on which learners can further develop and apply their skills.
  • MANAGER
    50M-1B USD
    IT Services
    Review Source

    Wide Course Selection and High Integration Ease Noted on Coursera Platform

    4.0
    Oct 12, 2025
    Coursera is a strong choice for our organisation as it provides various learning modules from Technology to Leadership based courses. It excels in breadth of content,ease of deployment and integration. User provisioning is seamless with SSO enrollment which makes easy to deploy at large scale. The platform provides curated courses and is linked with our internal learning platform tools.
...
Showing Result 1-5 of 414

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