Overview
Product Information on CYPHER Learning
What is CYPHER Learning?
CYPHER Learning Pricing
CYPHER Learning Product Images
Overall experience with CYPHER Learning
“Course Creation Tools Praised Amid Requests for Improved Communication and Accessibility”
“Clunky, unintuitive, full of AI slop, inconsistent editing and reporting experience”
About Company
Company Description
Businesses and academic institutions expend much time and resources on content creation and distribution, distracting from their core purpose. CYPHER Learning unifies three components – Learning Management System (LMS), Learning Experience Platform (LXP), and content development – into a single platform to create efficiencies. Using controlled generative AI, CYPHER is designed to reduce administrative tasks and accelerate time from content ideation to delivery. CYPHER users are able to scale personalized learning through platform-wide automation of comprehensive content creation in 50+ languages with competency/skills mapping, assessments, gamification, and multimedia choices. Learner comprehension and progress can be tracked and measured using 55+ detailed reports and analytics. Thousands of integration options are available that work with popular HRIS and CRM systems. CYPHER serves 5 million users in 100 countries worldwide.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: CYPHER Learning
Performance of CYPHER Learning Across Market Features
CYPHER Learning Likes & Dislikes
I like that you can upload SCORM packages, the AI course builder, and the various customization options
It offers comprehensive organisational concepts.
User friendly interface
the support is good, but i just wish it could be instant rather than ticket driven, they respond relatively quickly but I just wish I didnt have to stop what I was doing and wait for a response, I wish that there were options to have an AI voice read the course text in the standard course builder (this is important to my organization because we have visually impaired employees)
Had migration services that where sub par in quality delivery, had to be redone several times over. Couldn't import partial completion data from previous site. Reporting capabilites. AI implementation and sales strategy. Doesn't support deep linking to course content. Can't have public previews of content.
The reporting feature and overall customization of the platform is not straightforward
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Peer Discussions
CYPHER Learning Reviews and Ratings
- Manager, Human Resources<50M USDServices (non-Government)Review Source
Course Creation Tools Praised Amid Requests for Improved Communication and Accessibility
The system is generally easy to use, however sometimes it is frustrating when things are not working as they should be and you have to stop and either look for a reference guide or enter a support ticket. I often wish I could pick up the phone and speak to someone to help right away. - Group Product Manager<50M USDSoftwareReview Source
Clunky, unintuitive, full of AI slop, inconsistent editing and reporting experience
I am not a fan of the platform. It is clunky, unintuitive, complex, has weird limitations and bugs. "AI offering" is redundant, generating slop. Reporting was laborious and somehow inaccurate, easier for us to use the API spec documentation, which is decent, to build our own reporting applications. - Director of Product50M-1B USDIT ServicesReview Source
Flexible Pricing And Easy Course Creation Amidst Clunky Interface Challenges
The platform is fairly intuitive and easy to create and publish content. Some elements of the UI are still outdated/clunky and coupled with slow development times can be frustrating. - Designer<50M USDServices (non-Government)Review Source
User-Friendly Interface Makes Navigation Simple, Reporting Features Need Enhancement
Our experience with Cypher has been smooth as it has served the purpose we intended. The platform is user friendly which is extremely important for the audience we serve as many of them are not tech advanced people. The interface is easy to navigate and intuitive. However, the monitoring and evaluation part still needs improvement. - Operations Manager<50M USDServices (non-Government)Review Source
Customer Support and Product Flexibility Noted, Evaluation Features Need Improvement
Appreciate the quick feedback and support of our customer success manager