Overview
Product Information on Darktrace / EMAIL
What is Darktrace / EMAIL?
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Overall experience with Darktrace / EMAIL
“Easy-To-Use Platform Offers Robust Protection”
“Harnessing Darktrace's Power: Unmasking the Strengths and Weaknesses”
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Email Security
About Company
Company Description
Darktrace is a Cambridge, UK-based firm concentrating on the mitigation of cyber disruptions globally. The company employs a unique AI technology used by thousands of businesses globally to counteract, identify, react to, and recover from cyber-attacks. With a team of over 2200 people spread over 30 global offices, Darktrace is dedicated to containing the global impacts of cyber threats.
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User Sentiment About Darktrace / EMAIL
Reviewer Insights for: Darktrace / EMAIL
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Performance of Darktrace / EMAIL Across Market Features
Darktrace / EMAIL Likes & Dislikes
Platform Mobile App AI modules Reporting Darktrace Support Training Security protection
Darktrace Mail, Threat Visualizer and SaaS Platform have been invaluable and critical to the protection of our business. The ability for the service/appliance to take autonomous actions based on models off the patterns it has learned and what I have set is critical to running our department.
What I like most about the product. The relevanche of the analysis to block only necessary messages. The different types of blocks so as not to penalize users or darktrace administration teams. Last but not least, the detailed and understandable explanations to explain the reasons for blocks.
For support tickets we have to chase the team we are working with sometimes
Technical support can only be contacted through the Support Portal. It is nigh impossible to reach someone by phone. In the last two years, issues are rarely 100% resolved by Darktrace.
What I like least about the product. The solution is quite expensive and not accessible to all companies. The product is primarily in English, which can be a hindrance to some users. Finally, the level of configuration can be so detailed that it's best ti seek help from support.
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Peer Discussions
Darktrace / EMAIL Reviews and Ratings
- IT Manager<50M USDMiscellaneousReview Source
Easy-To-Use Platform Offers Robust Protection
We have been using Darktrace for just about 2 months now, the platform has been brilliant so far and it was picking up things that our old provider was missing. We have a team of people from Darktrace that are helping us with training, issues and questions and so far they have been able to resolve everything. Our users haven't complained about the new service and it's now protecting the company more with the identity module and the dmarc module as well which all tie in together to fully protect the company. The platform itself is brilliant and so easy to use, the mobile app is one of the features that made us go with Darktrace as you can remediate issues straight away if needed as the AI will automatically block or lock users out if it thinks their account is doing something it doesn't usually do etc. - DIRECTOR OF IT50M-1B USDConstructionReview Source
an innovative and high-performance product.
I really like Darktrace Email product for several reasons. First of all, the sales approach, which allows you to test the product for free in a production environment. But also the support in setting up and using it. And finally, the customer support throughout the contract to check that everything is going well. - INFORMATION SECURITY ANALYST50M-1B USDMiscellaneousReview Source
AI Integration in Darktrace Email Leads to High Security and Accurate Detection
Darktrace/ Email has truly lived up to its promise. Since its deployment, we have seen more than 99% protections against phishing and malicious links. It has allowed us to focus on other aspects of security. - DIRECTOR OF IT<50M USDHealthcare and BiotechReview Source
Significant Decrease in False Positives After Transitioning Darktrace from On-Prem to 365
I've been with Darktrace since early 2019 and overall, the experience has been positive. I've grown the install from just Network to add in eMail and most recently Identity. - CYBER SECURITY ADMINISTRATORGov't/PS/EdGovernmentReview Source
Darktrace Offers High Precision Security With Customizable Threat Notification Features
I've had the opportunity to work with several email security solutions, among them Darktrace is much ahead and superior. The AI that comes with Darktrace is very powerful and works brilliantly in identifying email threats. If I was asked to compare it to other tools, Darktrace is in a league of its own.