Overview
Product Information on Deel
What is Deel?
Deel Pricing
Deel Product Images
Overall experience with Deel
“Deel: A Must-Have Tool & Secure Platform For Digital Workers”
“Good in the beginning, disappointing after years of use ”
About Company
Company Description
Deel is a global-first people platform that simplifies the hiring, paying, managing, and developing of international workforces. Our platform provides comprehensive solutions for the entire employee lifecycle, including Employer of Record (EOR), global payroll, contractor management, compliance, benefits administration, performance management, and career development tools. With Deel, businesses can navigate the complexities of international hiring, cross-border payments, and compliance with local labor laws - facilitating global expansion without the need for local entities. Our in-house payroll engines and continuous compliance updates ensure that your team is always up-to-date with the latest regulations. Deel supports companies of all sizes, providing a central view of your entire workforce in one single place.
Company Details
Do You Manage Peer Insights at Deel?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Deel
Deciding Factors: Deel Vs. Market Average
Performance of Deel Across Market Features
Deel Likes & Dislikes
The aspect that I like most about Deel is the simplicity of its processes and its integration into our existing tools. For instance, my timesheet submission which happens every two weeks can be done in a matter of 5 minutes since I just compare the values that reflect on our time tracking tool and in Deel which is almost-always accurate and requires little to no editing. I would also like to bring up my experience with Deel and how accessible it is when it comes to my documents. I was outside at an appliance store, and they were asking for a certificate of employment so I can take one of their products on an installment plan. I was able to easily get that done through my phone and I was amazed by it since the previous payroll systems that I used did not allow me to do that since I did not do my work on that device. I am just amazed by how easily Deel enables me to do that.
When we just started to work with Deel I really appreciated how easy it was to onboard contractors & manage them after (incl. the invoicing). The platform interface was intuitive, smooth and well-supported. There was a variety of withdrawal methods for the contractors.
The user-friendly interface is straightforward and intuitive. It is easy to onboard new team members, track invoices and process payments without confusion. Deel handles compliance and legal requirements across our multiple countries which saves a huge amount of time and removes the risk of costly mistakes. Their support team is responsive and knowledgeable. Whenever I have questions about anything they provide me with clear guidance. The ability to pay in multiple currencies is incredibly convenient
More integration with modern tools would be a great addition to Deel.
1) The immigration services. I would like to have a choice of Vendors from the Deel's side, the companies they are using seems to be the worst on the market by the quality of services (make serious mistakes, provide the incorrect information about the process & documents, apply for the visa with empty forms, ignoring visa application appointments, and many many more). 2) Also, contractors have their funds blocked on the Deel platform - withdrawal methods are blocked, and the only possible way to get their money is to use instant card method by paying huge fees to Deel and proceed with illegal transactions in many countries (where contractors can only use bank account details, but not cards). 3) Deel is adding new fees for services that were not exist when we start working with them (eg. documents checking fee - and there is no clear explanation what they are doing for this fee), with no informing the client in advance! Seems like the only one aim is to get more and more money from the Client.
Although the platform is powerful some of the advance features could benefit from additional walkthroughs and tutorials
Top Deel Alternatives
Peer Discussions
Deel Reviews and Ratings
- CUSTOMER SERVICE & SUPPORT ASSOCIATE50M-1B USDHealthcare and BiotechReview Source
Deel: A Must-Have Tool & Secure Platform For Digital Workers
I consider Deel to be an all-in-one platform when it comes to international work. I am currently residing in a third world country, and my employer is based in the United States and Deel is resolving issues that come with the distance and the logistical challenges that come with such an arrangement. It makes establishing an international payroll account much easier and simpler by not overcomplicating the requirements and documents needed; it streamlines the submission of our timesheets on a bi-weekly basis and even integrates itself to our time tracking and productivity tool; and lastly it gives us a platform to manage our employment and contract i.e. Deel lets us view, download and edit your contracts anytime, on any trusted device. By providing all of these aspects and services, Deel is effectively in the vanguard of maximizing our investment by giving more than what is expected of it by just being a simple payroll tool. - MANAGER, DEVELOPER RELATIONS50M-1B USDRetailReview Source
Good in the beginning, disappointing after years of use
My overall experience with Deel started off positively, the platform was functional and user-friendly, the support seemed responsive. However, after 3 years of continuous use, I've noticed a significant decline in the service quality. The fees have steadily increased, while the level of immigration support and platform quality has become extremely poor - unfortunately, the worst I've experience with other providers (especially immigration vendors). On top of that, Deel recently restricted withdrawal options for international contractors which made the platform much less flexible and user-friendly. This also affected our HR brand as a Client. - Chief Financial Officer<50M USDSoftwareReview Source
Initial Onboarding Challenging Due to Support Delays and Difficult-to-Navigate Interface
Customer support is slow, with an average response time of over 24 hours. They do have a chat interface helpdesk, but even after connecting with a real human, invariably that person cannot answer my specific questions and I end up getting referred to a "specialist" who takes days to respond. It was a frustrating experience during onboarding and the first 6-9 months of using the platform. Now that we have been using the platform for about two years, I know my way around and consider it a good -- though not great -- service. - EXECUTIVE ASSISTANT<50M USDManufacturingReview Source
Deel Simplifies International Payroll but Advanced Features Need Better Tutorials
I've been using Deel Global Payroll to manage our international contractors and employees, and the overall experience has been excellent. The platform makes what is usually a complicated process - global compliance, tax handling and payroll management - much more streamlined. - Human Resources Associate<50M USDServices (non-Government)Review Source
Deel Is the real game changer
I have been using Deel for a while now and it has honestly made my life easier, The payout process is much faster and works without any stress. Amazing experience overall. Customer support has been amazing from Deel, its Alot better and highly recommendable to anyone using it, consider it an all in one where you can sign contracts, view contracts and also view all of your invoices, also the referral program of Deel is unique