Overview
Product Information on DocuWare
What is DocuWare?
DocuWare Pricing
Overall experience with DocuWare
“Initial Setup Was Extensive but Invoice Management Functionality Exceeded Expectations”
“Critical Review”
About Company
Company Description
DocuWare helps businesses simplify their day-to-day operations with innovative document management and workflow automation solutions. With 36 years of experience, DocuWare has earned the trust of more than 20,000 customers in over 100 countries. DocuWare’s headquarters are in Germering, Germany, with additional offices in New York and EMEA. DocuWare leverages intelligent cloud technology and AI capabilities to ensure secure and compliant handling of digital documents, transforming business operations effortlessly. With 500 different integrations across email, team portals, CRM, ERP, HR systems, homegrown software and more, DocuWare is adaptable to various IT ecosystems. Over 800 dedicated partners recommend DocuWare. The company is committed to social responsibility, supporting communities through educational programs and reforestation projects. DocuWare continues to drive digital transformation while making a positive impact locally and globally.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About DocuWare
Reviewer Insights for: DocuWare
Deciding Factors: DocuWare Vs. Market Average
DocuWare Likes & Dislikes
The simplicity and the agility to process our suppliers invoices.
Relatively easy to use at basic level
Easy to use, very positive feedback from users, flexibility & components approach, customizable
Nothing at all, it works even better than expected.
Poor AI support, poor documentation and assistance, excessive price of storage space on cloud
Cross-Server deployment needs improvement (test vs prod on prem)
Top DocuWare Alternatives
Peer Discussions
DocuWare Reviews and Ratings
- Director of Finance<50M USDServices (non-Government)Review Source
Initial Setup Was Extensive but Invoice Management Functionality Exceeded Expectations
It's been a long road to setup the tool but we received a lot of help from Docuware in order to fullfill our requirements - Director50M-1B USDInsurance (except health)Review Source
DocuWare praised for stability and customization, very positive user feedback
Very competent sales manager for Central Europe, fair, competent, no gold plating, no unnessesary components sold. DocuWare as tool is extremely stable, fast and reliable. Can be customized quite easy to own needs (or use one of the many competent partners of DocuWare). Very happy with installation overall. - Director of IT<50M USDManufacturingReview Source
Advanced Search Capabilities Enhance Workflow, Setup Help Often Necessary
We use docuware for purchasing validation workflows, and quality issues management. We are considering deploying new modules like electronic document management. - Associate<50M USDMiscellaneousReview Source
Simple Interface Aids File Location Yet Prone To Occasional User Mistakes
The product is extremely useful: I can find files in a few seconds, among a huge quantity of them. It is clear and simple to use. I still haven't found any critical issues. - Engineering Manager50M-1B USDEnergy and UtilitiesReview Source
Functional Product With Helpful Support Team Faces Criticism On User Interface
Both the product and the people who helped us implement it in our company have been extremely useful