Overview
Product Information on Doxis Intelligent Content Automation
Updated 22nd August 2022
What is Doxis Intelligent Content Automation?
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Overall experience with Doxis Intelligent Content Automation
Manager of IT Services
Gov't/PS/ED <5,000 Employees, GovernmentFAVORABLE
“Overall a stable and highly customizablae System, which offers a lot of customizing if needed”
I come from the side of systems administration and less from the application developemt, but I have to say, that overall I'm happy with what I have to manage & work with. Documentation is usually key, and even though it's not complete, it's detailed enough to configure everything one needs in a Standard environment. If it comes to customizing things, almost anything is possible.
IT Associate
<50M USD, ConstructionCRITICAL
“Nice GUI, but features are underdeveloped and customer service needs significant improvement.”
The sales department overpromised during the selection process. Several features are underdeveloped and only partially functional. While the company chases every trend (currently AI), its core product is neglected.
About Company
Company Description
Doxis, The Document Intelligence Company (formerly SER Group), provides AI-powered document management and intelligent content automation solutions. Doxis powers organizations' entire Document Intelligence lifecycle on a single platform, enabling enterprises to gather, analyze, manage, automate, act on, generate, and secure billions of documents across business processes. The company's mission is to maximize customers' return on information through intelligent, AI-first solutions and services. Trusted by more than 3,000 customers and over 5 million users in more than 150 countries, Doxis delivers end-to-end intelligent content automation through a unified architecture that has been relied upon by organizations worldwide for decades.
Company Details
Company type
Private
Year Founded
1984
Head office location
Bonn, Germany
Number of employees
501 - 1000
Annual Revenue
50M-250M USD
Website
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- IT Associate<50M USDConstructionReview Source
Nice GUI, but features are underdeveloped and customer service needs significant improvement.
The sales department overpromised during the selection process. Several features are underdeveloped and only partially functional. While the company chases every trend (currently AI), its core product is neglected. - Manager of IT ServicesGov't/PS/EdGovernmentReview Source
Overall a stable and highly customizablae System, which offers a lot of customizing if needed
I come from the side of systems administration and less from the application developemt, but I have to say, that overall I'm happy with what I have to manage & work with. Documentation is usually key, and even though it's not complete, it's detailed enough to configure everything one needs in a Standard environment. If it comes to customizing things, almost anything is possible. - Director of Marketing1B-10B USDManufacturingReview Source
Excellent, centralized contract management and document management indispensable.
Software perfectly tailored to simplify daily work. Streamlines the day-to-day tasks in the marketing department. Helpful for managing numerous service providers and partners and their contracts. Excellent service and pleasant collaboration with the manufacturer regarding employee training and support. - IT Associate1B-10B USDServices (non-Government)Review Source
Diverse customization and integration options
The software offers many possibilities (document management, workflows, automation) with which we can meet the diverse requirements of our internal customers (= end users from various departments). - IT Associate50M-1B USDServices (non-Government)Review Source
Doxis offers stable integration, but support and performance need improvement.
Doxis is a flexible document management system that has noticeably accelerated our internal processes. The platform's stability and seamless integration with existing IT systems are particularly positive aspects. However, we've noticed that more complex customizations, such as addressing filter issues or meeting specific requirements from various departments, often require support coordination, which can sometimes delay the process. Overall, it's a solid system with a wide range of functions, but there's room for improvement in usability and, especially, performance.
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