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Dynatrace

byDynatrace
in
4.6
2025
Market Presence: Observability Platforms, Infrastructure Monitoring Tools

Overview

Product Information on Dynatrace

Updated 13th October 2025

What is Dynatrace?

Dynatrace is a software that provides observability, monitoring, and analytics capabilities for applications, cloud infrastructure, and user experiences. It automates the collection and analysis of performance data across distributed environments, offering features such as real-time application tracing, infrastructure monitoring, digital experience management, and problem detection using artificial intelligence. The software assists organizations in identifying and resolving performance issues, optimizing resource utilization, and ensuring reliability of digital services. Its analytics engine processes large volumes of data to deliver insights that support operational efficiency and service availability for complex technology landscapes including cloud-native and hybrid environments.

Dynatrace Pricing

Dynatrace software uses a consumption-based pricing model where charges are determined by the amount of monitoring and observability resources used, such as hosts, applications, infrastructure, and digital experience modules Users can select from various modules and scale usage based on specific requirements with pricing adjusted according to volume and deployment options

Overall experience with Dynatrace

Manager, Project Management
30B + USD, Banking
FAVORABLE

“Best in Class infrastructure auto-discovery and AI power insights ”

5.0
May 26, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
SR. SOFTWARE ENGINEERING MANAGER SRE
30B + USD, Manufacturing
CRITICAL

“Containerized Monitoring Welcomed While Discovery Cycle Time Causes Efficiency Concerns”

3.0
Jan 29, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Observability Platforms
2025
For Market:
Digital Experience Monitoring

About Company

Company Description

Updated 8th April 2025

Dynatrace is the AI-powered observability platform. We empower today’s AI-enabled digital enterprises to understand their systems and data so they can analyze, automate, and innovate faster. With Dynatrace, you can transform complexity into your greatest asset and drive your business forward.

Company Details

Updated 8th April 2025
Company type
Public
Year Founded
2005
Head office location
Waltham, United States
Number of employees
1001 - 5000
Annual Revenue
1B-3B USD
Website
https://www.dynatrace.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

What Your Peers Are Saying About Dynatrace

VP of IT
How are you approaching Observability in the Cloud across both non-prod and prod environments? Are you paying for a tool (e.g. Dynatrace) across all environments or only production? If only production, are your devops teams able to use the tool effectively in production after not having used it in development? If across all environments, how is the cost not prohibitive? Or, did you manage to accept it as a cost of doing business?
Vice President of Enterprise Solutions
I’ve found that a 'tool-first' approach can sometimes lead to unnecessary costs. Instead, consider a 'problem-first' mindset: pinpoint specific observability needs in both non-prod and prod environments before selecting tools. If using tools like Dynatrace across all environments, ensure they’re utilized effectively by your DevOps teams. For those managing costs, evaluate if a tool’s expense is justified by its value and how it contributes to overall efficiency. Balancing cost with effectiveness is key to a sustainable observability strategy.
See Full Discussion
12 Aug 20243.1k Views3 Comments
Director of Corporate Development
Curious to hear how organizations are leveraging observability tools in relation to their ITSM platforms. Where is the source of truth for SLAs/SLOs? How is application dependency mapping handled? Is there integration between the two technologies? We are using Dynatrace (observability) and ServiceNow (ITSM), for reference.
Sr Software Principal engineer (Gen AI and ML Security)
Servicenow + Dynatrace is a decent combination. Although, it would be better to maintain the product/app dependencies in a separate system, infra dependency in Servicenow, observability in dynatrace/splunk/grafana
See Full Discussion
4 Mar 20254.3k Views1 Comment

Dynatrace Reviews and Ratings

4.6

(380 Ratings)

Rating Distribution

5 Star
59%
4 Star
37%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Manager, Project Management
    10B+ USD
    Banking
    Review Source

    Best in Class infrastructure auto-discovery and AI power insights

    5.0
    May 26, 2026
    Dynatrace infrastructure monitoring auto-discovers your entire stack with minimal setup and provides real-time topology mapping that makes incident triage fast and intuitive. It is powerful for complex hybrid environments, though host based pricing adds up quickly and anomaly detection requires careful tuning up front
  • Manager, Project Management
    10B+ USD
    Banking
    Review Source

    Best in Class infrastructure auto-discovery and AI power insights

    5.0
    May 26, 2026
    Dynatrace infrastructure monitoring auto-discovers your entire stack with minimal setup and provides real-time topology mapping that makes incident triage fast and intuitive. It is powerful for complex hybrid environments, though host based pricing adds up quickly and anomaly detection requires careful tuning up front
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  • Market Guide for Infrastructure Monitoring Tools
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Deciding Factors: Dynatrace Vs. Market Average
Performance of Dynatrace Across Market Features

Dynatrace Likes & Dislikes

Like

1. OneAgent Auto Discovery - deploys once and automatically detects every host, container, process and cloud service into with no manual configuration. 2. Smartscape technology - a live dependency map that instantly shows how infrastructure layers connect, making it easy to trace the blast radius of any incident. 3. David's AI root cost analysis - automatically correlates anomalies across your infrastructure and pinpoints the exact problem without manually digging through metrics

Like

1. OneAgent Auto Discovery - deploys once and automatically detects every host, container, process and cloud service into with no manual configuration. 2. Smartscape technology - a live dependency map that instantly shows how infrastructure layers connect, making it easy to trace the blast radius of any incident. 3. David's AI root cost analysis - automatically correlates anomalies across your infrastructure and pinpoints the exact problem without manually digging through metrics

Like

1. OneAgent Auto Discovery - deploys once and automatically detects every host, container, process and cloud service into with no manual configuration. 2. Smartscape technology - a live dependency map that instantly shows how infrastructure layers connect, making it easy to trace the blast radius of any incident. 3. David's AI root cost analysis - automatically correlates anomalies across your infrastructure and pinpoints the exact problem without manually digging through metrics

Dislike

Discovery and deployment cycle time required for the product to be adopted and used efficiently to its fullest potential is a big concern.

Dislike

Discovery and deployment cycle time required for the product to be adopted and used efficiently to its fullest potential is a big concern.

Dislike

Discovery and deployment cycle time required for the product to be adopted and used efficiently to its fullest potential is a big concern.

User Sentiment About Dynatrace
Reviewer Insights for: Dynatrace