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  3. Dynatrace
Logo of Dynatrace

Dynatrace

byDynatrace
in
4.5
2025
Market Presence: Observability Platforms, Infrastructure Monitoring Tools

Overview

Product Information on Dynatrace

Updated 13th October 2025

What is Dynatrace?

Dynatrace is a software that provides observability, monitoring, and analytics capabilities for applications, cloud infrastructure, and user experiences. It automates the collection and analysis of performance data across distributed environments, offering features such as real-time application tracing, infrastructure monitoring, digital experience management, and problem detection using artificial intelligence. The software assists organizations in identifying and resolving performance issues, optimizing resource utilization, and ensuring reliability of digital services. Its analytics engine processes large volumes of data to deliver insights that support operational efficiency and service availability for complex technology landscapes including cloud-native and hybrid environments.

Dynatrace Pricing

Dynatrace software uses a consumption-based pricing model where charges are determined by the amount of monitoring and observability resources used, such as hosts, applications, infrastructure, and digital experience modules Users can select from various modules and scale usage based on specific requirements with pricing adjusted according to volume and deployment options

Overall experience with Dynatrace

Engineer
<50M USD, Banking
FAVORABLE

“Comprehensive Observability Available In Dynatrace, License Costs Impact Smaller Companies”

5.0
Jan 28, 2026
Dynatrace is a complete observability platform, there are so many ways to implement observability in the technology components
SR. SOFTWARE ENGINEERING MANAGER SRE
30B + USD, Manufacturing
CRITICAL

“Containerized Monitoring Welcomed While Discovery Cycle Time Causes Efficiency Concerns”

3.0
Jan 29, 2026
Pricing of elements of infrastructure and full stack monitoring variance is the biggest decision maker differentiator in using Dynatrace for only critical workloads or all workloads of infrastructure.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Observability Platforms
2025
For Market:
Digital Experience Monitoring

About Company

Company Description

Updated 8th April 2025

Dynatrace is the AI-powered observability platform. We empower today’s AI-enabled digital enterprises to understand their systems and data so they can analyze, automate, and innovate faster. With Dynatrace, you can transform complexity into your greatest asset and drive your business forward.

Company Details

Updated 8th April 2025
Company type
Public
Year Founded
2005
Head office location
Waltham, United States
Number of employees
1001 - 5000
Annual Revenue
1B-3B USD
Website
https://www.dynatrace.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Dynatrace
Reviewer Insights for: Dynatrace
Deciding Factors: Dynatrace Vs. Market Average
Performance of Dynatrace Across Market Features

Dynatrace Likes & Dislikes

Like

The simple and fast that you can get observability in all the layers you are interested

Like

The new Containerized monitoring

Like

Easy to integrate, relatively easy to maintain. Ready-made dashboards and also built-in suggestions. Depth of visibility across infrastructure, applications, and traces in one place, which reduces the need for multiple tools.

Dislike

More than a dislike, I think Dynatrace can improve the prices of the licenses, I know that it's a great platform but maybe sometimes it is not affordable for some small companies, especially the pymes in latam where paying in dollars means a huge cost.

Dislike

Discovery and deployment cycle time required for the product to be adopted and used efficiently to its fullest potential is a big concern.

Dislike

I don't like the mix of new and old applications and views, which sometimes feels inconsistent. There are also occasional minor bugs, and at times I'm surprised that some relatively simple issues make it into a release. Another challenge is correlation between applications and data sources (consistency - for example logs for a particular service can be accessed from several different places, which is OK, but why e.g. logs which are ingested through one agent layer for AWS lambda are visible in the distributed tracing app but not in the service app). This can be a bit confusing. In my opinion logs should remain independent from the ingestion layer.

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Peer Discussions

What Your Peers Are Saying About Dynatrace

VP of IT
How are you approaching Observability in the Cloud across both non-prod and prod environments? Are you paying for a tool (e.g. Dynatrace) across all environments or only production? If only production, are your devops teams able to use the tool effectively in production after not having used it in development? If across all environments, how is the cost not prohibitive? Or, did you manage to accept it as a cost of doing business?
Vice President of Enterprise Solutions
I’ve found that a 'tool-first' approach can sometimes lead to unnecessary costs. Instead, consider a 'problem-first' mindset: pinpoint specific observability needs in both non-prod and prod environments before selecting tools. If using tools like Dynatrace across all environments, ensure they’re utilized effectively by your DevOps teams. For those managing costs, evaluate if a tool’s expense is justified by its value and how it contributes to overall efficiency. Balancing cost with effectiveness is key to a sustainable observability strategy.
See Full Discussion
12 Aug 20242.6k Views3 Comments
Director of Corporate Development
Curious to hear how organizations are leveraging observability tools in relation to their ITSM platforms. Where is the source of truth for SLAs/SLOs? How is application dependency mapping handled? Is there integration between the two technologies? We are using Dynatrace (observability) and ServiceNow (ITSM), for reference.
Sr Software Principal engineer (Gen AI and ML Security)
Servicenow + Dynatrace is a decent combination. Although, it would be better to maintain the product/app dependencies in a separate system, infra dependency in Servicenow, observability in dynatrace/splunk/grafana
See Full Discussion
4 Mar 20254.2k Views1 Comment

Dynatrace Reviews and Ratings

Showing data for 341 ratings and reviews for Infrastructure Monitoring Tools market. View all 2322 ratings and reviews across markets for a complete picture.

4.5

(341 Ratings)

Rating Distribution

5 Star
59%
4 Star
38%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.6

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Engineer
    <50M USD
    Banking
    Review Source

    Comprehensive Observability Available In Dynatrace, License Costs Impact Smaller Companies

    5.0
    Jan 28, 2026
    Dynatrace is a complete observability platform, there are so many ways to implement observability in the technology components
  • Software Developer
    50M-1B USD
    Services (non-Government)
    Review Source

    Product which is to answer questions that matters when that matters.

    4.0
    Feb 4, 2026
    I have seen how the product has grown throughout the past several years and I am really impressed with those improvements. Recently I had a chance to be a part of a preview program and test a new integration with AWS. It provides a much easier and smoother way to ingest data. I also appreciate the overal stability and performance and the fact that usually new features bring real value for a users.
  • IT Associate
    1B-10B USD
    Banking
    Review Source

    Dynatrace Enables Fast Azure Virtual Desktop Migration and Enhanced Performance Monitoring

    5.0
    Jan 28, 2026
    Our company moved to the use of Dynatrace to help us benchmark and monitor the AVD environment was key in facilitating that fast timeline. Many times we were facing issues with performance and utilization on the hosts and Dynatrace allowed us to quickly provision new hosts or find the source of poor performance so that our users could quickly onboard with a minimum of impact. We are expanding our use of the product into other applications and platforms to allow us visibility and forecasting in those areas as well.
  • Head Of It Service Management
    1B-10B USD
    Travel and Hospitality
    Review Source

    Unified, AI-Driven Observability platform delivering End-To-End IT and Business visibility

    5.0
    Feb 4, 2026
    The overall experience has been extremely positive. The platform provides a unified and highly efficient environment that enables end-to-end visibility across the entire IT ecosystem, from infrastructure and applications to digital experience and business outcomes. Its ability to correlate tech performance with customer and business journeys makes Dynatrace a distinctive solution in the infrastructure monitoring market.
  • IT Associate
    10B+ USD
    Insurance (except health)
    Review Source

    Key Features Praised but Extension Development and Domain Consistency Raise Concerns

    4.0
    Jan 28, 2026
    We have a continuous collaboration and consultation with Dynatrace that serves to consistently offer us great service. The deduction of 1 star is simply due to the inconsistency we experience across all domains.
...
Showing Result 1-5 of 376

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