Name: Dynatrace
Rating: 4.6 (2413 reviews)

Overview

Review Summary

AI Generated Using Real User Reviews

Users appreciate Dynatrace for its comprehensive monitoring capabilities, intuitive interface, and strong customer s ...

Product Information on Dynatrace

Updated 13th October 2025

What is Dynatrace?

Dynatrace is a software that provides observability, monitoring, and analytics capabilities for applications, cloud infrastructure, and user experiences. It automates the collection and analysis of performance data across distributed environments, offering features such as real-time application tracing, infrastructure monitoring, digital experience management, and problem detection using artificial intelligence. The software assists organizations in identifying and resolving performance issues, optimizing resource utilization, and ensuring reliability of digital services. Its analytics engine processes large volumes of data to deliver insights that support operational efficiency and service availability for complex technology landscapes including cloud-native and hybrid environments.

Overall experience with Dynatrace

Engineer

<50M USD, Banking

FAVORABLE

“Comprehensive Observability Available In Dynatrace, License Costs Impact Smaller Companies”

5.0

Jan 28, 2026

Dynatrace is a complete observability platform, there are so many ways to implement observability in the technology components

SR. SOFTWARE ENGINEERING MANAGER SRE

30B + USD, Manufacturing

CRITICAL

“Containerized Monitoring Welcomed While Discovery Cycle Time Causes Efficiency Concerns”

3.0

Jan 29, 2026

Pricing of elements of infrastructure and full stack monitoring variance is the biggest decision maker differentiator in using Dynatrace for only critical workloads or all workloads of infrastructure.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

For Market:
Observability Platforms

For Market:
Digital Experience Monitoring

About Company

Company Description

Dynatrace is the AI-powered observability platform. We empower today’s AI-enabled digital enterprises to understand their systems and data so they can analyze, automate, and innovate faster. With Dynatrace, you can transform complexity into your greatest asset and drive your business forward.

Company Details

Company type

Public

Year Founded

2005

Head office location

Waltham, United States

Number of employees

1001 - 5000

Annual Revenue

1B-3B USD

Website

https://www.dynatrace.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Dynatrace

Reviewer Insights for: Dynatrace

Deciding Factors: Dynatrace Vs. Market Average

Performance of Dynatrace Across Market Features

Dynatrace Likes & Dislikes

The simple and fast that you can get observability in all the layers you are interested

The new Containerized monitoring

Easy to integrate, relatively easy to maintain. Ready-made dashboards and also built-in suggestions. Depth of visibility across infrastructure, applications, and traces in one place, which reduces the need for multiple tools.

More than a dislike, I think Dynatrace can improve the prices of the licenses, I know that it's a great platform but maybe sometimes it is not affordable for some small companies, especially the pymes in latam where paying in dollars means a huge cost.

Discovery and deployment cycle time required for the product to be adopted and used efficiently to its fullest potential is a big concern.

I don't like the mix of new and old applications and views, which sometimes feels inconsistent. There are also occasional minor bugs, and at times I'm surprised that some relatively simple issues make it into a release. Another challenge is correlation between applications and data sources (consistency - for example logs for a particular service can be accessed from several different places, which is OK, but why e.g. logs which are ingested through one agent layer for AWS lambda are visible in the distributed tracing app but not in the service app). This can be a bit confusing. In my opinion logs should remain independent from the ingestion layer.

Top Dynatrace Alternatives

Peer Discussions

What Your Peers Are Saying About Dynatrace

VP of IT

How are you approaching Observability in the Cloud across both non-prod and prod environments? Are you paying for a tool (e.g. Dynatrace) across all environments or only production? If only production, are your devops teams able to use the tool effectively in production after not having used it in development? If across all environments, how is the cost not prohibitive? Or, did you manage to accept it as a cost of doing business?

Vice President of Enterprise Solutions

I’ve found that a 'tool-first' approach can sometimes lead to unnecessary costs. Instead, consider a 'problem-first' mindset: pinpoint specific observability needs in both non-prod and prod environments before selecting tools. If using tools like Dynatrace across all environments, ensure they’re utilized effectively by your DevOps teams. For those managing costs, evaluate if a tool’s expense is justified by its value and how it contributes to overall efficiency. Balancing cost with effectiveness is key to a sustainable observability strategy.

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12 Aug 20243.1k Views3 Comments

Director of Corporate Development

Curious to hear how organizations are leveraging observability tools in relation to their ITSM platforms. Where is the source of truth for SLAs/SLOs? How is application dependency mapping handled? Is there integration between the two technologies? We are using Dynatrace (observability) and ServiceNow (ITSM), for reference.

Sr Software Principal engineer (Gen AI and ML Security)

Servicenow + Dynatrace is a decent combination. Although, it would be better to maintain the product/app dependencies in a separate system, infra dependency in Servicenow, observability in dynatrace/splunk/grafana

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4 Mar 20254.3k Views1 Comment

Dynatrace Reviews and Ratings

Recommended Gartner Insights

Market Guide for Infrastructure Monitoring Tools

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<50M USD

Banking

Review Source

Comprehensive Observability Available In Dynatrace, License Costs Impact Smaller Companies

Software Developer

50M-1B USD

Services (non-Government)

Product which is to answer questions that matters when that matters.

4.0

Feb 4, 2026

I have seen how the product has grown throughout the past several years and I am really impressed with those improvements. Recently I had a chance to be a part of a preview program and test a new integration with AWS. It provides a much easier and smoother way to ingest data. I also appreciate the overal stability and performance and the fact that usually new features bring real value for a users.

IT Associate

1B-10B USD

Dynatrace Enables Fast Azure Virtual Desktop Migration and Enhanced Performance Monitoring

Our company moved to the use of Dynatrace to help us benchmark and monitor the AVD environment was key in facilitating that fast timeline. Many times we were facing issues with performance and utilization on the hosts and Dynatrace allowed us to quickly provision new hosts or find the source of poor performance so that our users could quickly onboard with a minimum of impact. We are expanding our use of the product into other applications and platforms to allow us visibility and forecasting in those areas as well.

Head Of It Service Management

Travel and Hospitality

Unified, AI-Driven Observability platform delivering End-To-End IT and Business visibility

The overall experience has been extremely positive. The platform provides a unified and highly efficient environment that enables end-to-end visibility across the entire IT ecosystem, from infrastructure and applications to digital experience and business outcomes. Its ability to correlate tech performance with customer and business journeys makes Dynatrace a distinctive solution in the infrastructure monitoring market.

Finance (non-banking)

Automated Issue Detection Benefits Offset by Challenges With Default Workflow Features

Mar 25, 2026

Dynatrace serves as our company's primary observability tool, playing a crucial role in our success by monitoring all metrics, logs, and telemetry data. This enables us to proactively manage potential downtime.