Overview
Product Information on Dynatrace
Updated 13th October 2025
What is Dynatrace?
Dynatrace Pricing
Overall experience with Dynatrace
Manager, Project Management
30B + USD, BankingFAVORABLE
“Dynatrace delivers best in class unified observability with powerful AI driven insights ”
Dynatrace observability platform unifies logs, metrics, traces, and real user monitoring in a single pane of glass, with Davis AI automatically connecting the dots across your entire stack. This reduces the need for manual correlation and time to resolution significantly - though pricing and learning curve remain real barriers for teams just starting their observability journey.
Engineering Manager
30B + USD, BankingCRITICAL
“Observability Features Appreciated, But Complex DQL Syntax and UI Limitations Noted”
having dynatrace resources to work with my team helps the setup process. yet resources’ availability could impact the work progress.
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Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
Observability Platforms
Digital Experience Monitoring
About Company
Company Description
Dynatrace is the AI-powered observability platform. We empower today’s AI-enabled digital enterprises to understand their systems and data so they can analyze, automate, and innovate faster. With Dynatrace, you can transform complexity into your greatest asset and drive your business forward.
Company Details
Company type
Public
Year Founded
2005
Head office location
Waltham, United States
Number of employees
1001 - 5000
Annual Revenue
1B-3B USD
Website
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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Peer Discussions
What Your Peers Are Saying About Dynatrace
VP of IT
How are you approaching Observability in the Cloud across both non-prod and prod environments? Are you paying for a tool (e.g. Dynatrace) across all environments or only production? If only production, are your devops teams able to use the tool effectively in production after not having used it in development? If across all environments, how is the cost not prohibitive? Or, did you manage to accept it as a cost of doing business?Vice President of Enterprise Solutions
See Full DiscussionI’ve found that a 'tool-first' approach can sometimes lead to unnecessary costs. Instead, consider a 'problem-first' mindset: pinpoint specific observability needs in both non-prod and prod environments before selecting tools. If using tools like Dynatrace across all environments, ensure they’re utilized effectively by your DevOps teams. For those managing costs, evaluate if a tool’s expense is justified by its value and how it contributes to overall efficiency. Balancing cost with effectiveness is key to a sustainable observability strategy.
Director of Corporate Development
Curious to hear how organizations are leveraging observability tools in relation to their ITSM platforms. Where is the source of truth for SLAs/SLOs? How is application dependency mapping handled? Is there integration between the two technologies? We are using Dynatrace (observability) and ServiceNow (ITSM), for reference.Sr Software Principal engineer (Gen AI and ML Security)
See Full DiscussionServicenow + Dynatrace is a decent combination. Although, it would be better to maintain the product/app dependencies in a separate system, infra dependency in Servicenow, observability in dynatrace/splunk/grafana
Dynatrace Reviews and Ratings
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- Manager, Project Management10B+ USDBankingReview Source
Dynatrace delivers best in class unified observability with powerful AI driven insights
Dynatrace observability platform unifies logs, metrics, traces, and real user monitoring in a single pane of glass, with Davis AI automatically connecting the dots across your entire stack. This reduces the need for manual correlation and time to resolution significantly - though pricing and learning curve remain real barriers for teams just starting their observability journey. - IT Manager1B-10B USDFinance (non-banking)Review Source
Collaboration Approach and Early Insights Noted in Dynatrace Implementation Experience
Working with Dynatrace has been a very positive experience, I wanted to move away from the traditional customer-vendor model and work as "One Team" - The support from Dynatrace has been outstanding and as one team we are aligned and have a shared vision of where we are heading. Customer service and delivery is at the core of Dynatrace, as well as being ahead with technology, the embracing of AI and more. - Senior Manager - Site Reliability Engine10B+ USDBankingReview Source
Easy Data Querying and Monitoring Features Enhance SRE Workflow Effectiveness
I use this app regularly for my day to day SRE job role and its quite helpful in both infrastructure and application level monitoring - IT Manager10B+ USDManufacturingReview Source
Classic and New App Versions Create Confusion for Dynatrace Platform Beginners
We are brand new to Dynatrace so my current experience is limited. So far, I feel like Dynatrace is going to do everything that we hoped and more. The ability to track both manufacturing and technical processes will greatly help solve issues and prevent down time. I feel like the interactions I've had with Dynatrace this week have increased my confidence that we made the correct choice and that Dynatrace has hired some of the brightest minds in the industry. - IT Manager10B+ USDEnergy and UtilitiesReview Source
Comprehensive Monitoring Capabilities Offset by Fewer Features for Managed Instances
Dynatrace is an excellent observability platform that allows us to get visibility to our full tech stack from infrastructure to our App layers. Its extensibility helps us onboard new applications even if there aren't official or community extensions available. We've gone from using several different monitoring tools to a single observability platform with Dynatrace.
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