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  1. Home
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  3. Employee Center
Logo of Employee Center

Employee Center

byServiceNow
in Employee Communications Applications
4.3

Overview

Product Information on Employee Center

Updated 13th October 2025

What is Employee Center?

Employee Center is a software that provides organizations with a centralized platform to manage and streamline employee interactions, communications, and requests across departments. The software consolidates HR, IT, and workplace services into a single interface, enabling employees to access resources, submit inquiries, and track their requests efficiently. It offers features such as case management, knowledge articles, and automated workflows, aiming to reduce manual processes and enhance productivity. Employee Center supports personalized experiences and task automation, helping organizations address employee needs more effectively while improving service delivery and operational efficiency.

Employee Center Pricing

Employee Center software uses a subscription-based pricing model where fees are typically determined by the number of users and the chosen feature set The software offers tiered plans which may include additional functionality and integrations based on organizational requirements Pricing details are generally customized according to enterprise needs and require direct engagement with the provider for a quote

Overall experience with Employee Center

Accountant
250M - 500M USD, Healthcare and Biotech
FAVORABLE

“Enhancing Team Communication With Servicenow Employee Center ”

5.0
Jan 15, 2026
Employee Center makes connecting employees easy and centralizes team communication/collaboration. Teams therefore work collaboratively thereby boosting productivity. What makes Servicenow Employee Center even better is accessibility from any devices and ease of connection hybrid and remote teams for smooth communication.
Project Manager
30B + USD, Consumer Goods
CRITICAL

“Appreciation for Simplicity, but User Concerns Remain High”

3.0
Jul 26, 2024
From an admin POV I see that the integration with our backend systems is not that much fluent. From a prospective employee POV too it's not very useful, it's reading of the PDF for resumes isn't that effiecient or even accurate.

About Company

Company Description

Updated 14th October 2025

ServiceNow is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes.

Company Details

Updated 14th October 2025
Company type
Public
Year Founded
2004
Head office location
Santa Clara, California, United States
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
https://www.servicenow.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Employee Center
Deciding Factors: Employee Center Vs. Market Average
Performance of Employee Center Across Market Features

Employee Center Likes & Dislikes

Like

Fast communication - also very secure. Mobile accessibility of Employee Center. Keeps hybrid and remote teams connected. It boosts productivity.

Like

It's simple to use and widely understood by different vendors and people.

Like

User friendly interface which makes it easy to learn. Software comprehensiveness, general flexibility. Abundant templates and customizability

Dislike

No flaws yet. Works perfectly.

Dislike

The usage is not that friendly, UI can be improved and the automated resume reading can be made better.

Dislike

There is nothing to dislike about the Employee Centre. It is a one of its kind.

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Peer Discussions

Employee Center Reviews and Ratings

4.3

(38 Ratings)

Rating Distribution

5 Star
42%
4 Star
37%
3 Star
21%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.1

Integration & Deployment

4.5

Service & Support

4.3

Product Capabilities

4.5

Filter Reviews
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  • Accountant
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Enhancing Team Communication With Servicenow Employee Center

    5.0
    Jan 15, 2026
    Employee Center makes connecting employees easy and centralizes team communication/collaboration. Teams therefore work collaboratively thereby boosting productivity. What makes Servicenow Employee Center even better is accessibility from any devices and ease of connection hybrid and remote teams for smooth communication.
  • Tecnico Dell’assistenza
    50M-1B USD
    Construction
    Review Source

    User Friendly Interface and Extensive API Options Stand Out in Platform

    4.0
    Jul 7, 2025
    Employee Centre is a modern employee communication system. It is very customizable, easy to use and has unlimited integration options especially with APIs. Customer support services of the product have been fantastic, their responses are prompt.
  • IT Specialist
    50M-1B USD
    IT Services
    Review Source

    Employee Center Enhances Employee Experience, Productivity, and Communication.

    5.0
    Jun 5, 2025
    Employee Center creates a centralized platform that has improved our employee experience, productivity and communication. It is a simple, easy to use platform that can be used across departments in the organization.
  • ASSISTANTE COMMERCIALE
    50M-1B USD
    Services (non-Government)
    Review Source

    Effortless Engagement/Communication With Employee Center

    5.0
    Jun 1, 2025
    With Employee Center, requesting services from a different department and engaging with other employees is always easy. It gets all employees connected thereby making working together easy.
  • Regional Manager
    50M-1B USD
    Telecommunication
    Review Source

    Improved Communication and Interaction With Employee Center

    5.0
    May 21, 2025
    The tool has helped us manage and improve employee interactions thanks to the amazing communication capabilities. It improves employee experience thus promoting productivity.
...
Showing Result 1-5 of 42

Recommended Gartner Research

  • Market Guide for Employee Communications Applications

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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