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  3. Ericsson Digital BSS
Logo of Ericsson Digital BSS

Ericsson Digital BSS

byEricsson
in
4.0
Market Presence: CSP Revenue Management and Monetization Solutions, CSP Customer Management and Experience Solutions

Overview

Product Information on Ericsson Digital BSS

Updated 13th October 2025

What is Ericsson Digital BSS?

Ericsson Digital BSS is a software designed to streamline and automate business support processes for communications service providers. The software integrates functions such as billing, charging, customer relationship management, and order management to support the deployment of digital services and products. It enables organizations to manage subscriber data, launch new offerings, and handle large-scale transactions in real time. Ericsson Digital BSS addresses the need for flexible, scalable solutions that manage complex revenue streams and billing models, helping organizations reduce operational overhead and improve time-to-market for new digital services. The software supports multi-tenancy, offers analytics for insight-driven decision-making, and is built to support integration with existing network and IT infrastructure.

Ericsson Digital BSS Pricing

Ericsson Digital BSS software utilizes a modular pricing model typically based on factors such as the number of subscribers, usage volume, and selected functionalities. The software may offer licensing structures including perpetual licenses, subscription-based pricing, or cloud-hosted models. Pricing is usually customized according to deployment size and specific configuration requirements.

Overall experience with Ericsson Digital BSS

Associate Finance
1B - 3B USD, Finance (non-banking)
FAVORABLE

“Ericsson Billing the disruptive innovation”

4.0
Dec 20, 2021
Experience with Ericsson billing is really good billing with all communication facilities has become easier and faster after Ericsson Billing. Main plus point is it comes up with end to end billing system. Ericsson billing has provided wide range of option as it is effective and present in traditional telecom services as well as digital communication.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 7th December 2023

The company aims to establish links that can open up unimaginable possibilities. Its vision is a world where unrestricted connectivity improves lives, revolutionizes businesses and leads the way to a sustainable future. The firm fosters an ethos of determination, professionalism, respect, and integrity. It welcomes potential partners, consumers, and customers to join in its mission of imagining a more optimistic future for everyone. The company's focus is on making this future a reality, by providing solutions to improve connectivity which, in turn, aids in the betterment of lives and businesses.

Company Details

Updated 26th February 2025
Year Founded
1876
Head office location
Kista, Sweden
Number of employees
10001+
Website
http://www.ericsson.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Ericsson Digital BSS
Performance of Ericsson Digital BSS Across Market Features

Ericsson Digital BSS Likes & Dislikes

Like

Helps in analyzing the revenue growth supporting all telecommunication service provider Easy to configure Is helpful for telecom as well as digital communication.

Like

Ease of use

Like

Real Time Charging is pre integrated with billing and Mediation

Dislike

lack of decision making relations with supplier and physical meeting lacks 5G is missing as it is present in nokia billing

Dislike

Yes to see intelligent features integrated into the system.

Dislike

Order Care still not fully tested does not meet Ericsson Standards.

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Peer Discussions

Ericsson Digital BSS Reviews and Ratings

4.0

(5 Ratings)

Rating Distribution

5 Star
0%
4 Star
100%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.8

Integration & Deployment

4.3

Service & Support

4.0

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Associate Finance
    1B-10B USD
    Finance (non-banking)
    Review Source

    Ericsson Billing the disruptive innovation

    4.0
    Dec 20, 2021
    Experience with Ericsson billing is really good billing with all communication facilities has become easier and faster after Ericsson Billing. Main plus point is it comes up with end to end billing system. Ericsson billing has provided wide range of option as it is effective and present in traditional telecom services as well as digital communication.
  • Analyst
    1B-10B USD
    Telecommunication
    Review Source

    Enterprise Billing Software

    4.0
    Nov 21, 2019
    A nice and easy to use enterprise billing software. Have been using it for more than 4 years. Wont say its best but gets the job done for me. Its a common choice for the telecom providers and provided with high level of configurability, its effective and give us the ability to managed the customer accounts and the services from commercial point of view.
  • GM Core Technology
    1B-10B USD
    Telecommunication
    Review Source

    Products are good but implementation experience is not shared from one project to another.

    4.0
    Jul 25, 2018
    Personally I am working with Ericsson and Ericsson products since last 15+ years, last few months I am bit concern with Ericsson Management direction but overall with Technical plus R&D teams are very much supportive.
  • CTO
    50M-1B USD
    Telecommunication
    Review Source

    My Review on Ericsson CBIO

    4.0
    Jul 25, 2018
    Very Satisfied with the product and team, the information gathering phase took more time than planned but at the end it was one of the smoothest cut overs we experienced ever. the support team is amazing and went beyond their contractual obligations
  • Head of Digital Transformation
    1B-10B USD
    Telecommunication
    Review Source

    Thing Big, Start Small but Scale Fast.

    4.0
    Jul 29, 2017
    Right partner for this Digital Transformation journey with the proper commitment within the results but still with maturity delivery model issues and some lack of E2E SME to support it
Showing Result 1-5 of 5

Recommended Gartner Research

  • Market Guide for CSP Revenue Management and Monetization Solutions

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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